Very worse Experience to Open Account
I am opening Demat account with zerodha. I questioned for Bank verification. I got email that i need to give Bank statement to verify Bank Detail. And at below in email there is button called “Fix Issues here” i click on that so i got OTP which i verified and then it show me Application form i Ok it and then it asking me to put adhar number and verify i have done it and getting notification that they will review my application and get back yo me. Then again same process happening. Then in 24 hr they again email me the issue with Bank details verification and “Fix Issues here” and then same thing happening. There no option to upload Bank statement then why they giving me button like fix here . And I don’t know what i do there is no proper guidance for their query. It’s worse thing like they just query if you got resolve then they just asking adhar verification and then done. No proper system to resolve their own query.
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Response from developer
Hi Aarati, this is not the experience we want you to have. Please create a ticket at support.zerodha.com so we can have this resolved at the earliest. You can also contact us on our account opening helpline: 080 4719 2020. https://zerodha.com/contact
Serious order execution
Extremely disappointing experience with this broker. I have lost thousands of rupees due to what appears to be an issue with order execution.
Orders are getting executed even though the price shown on the chart and the market depth does not appear to have reached my placed order price. This is extremely concerning, especially when trading involves real money and even a small difference in execution can result in significant losses.
I have personally suffered thousands of rupees in losses because of these executions. When the chart and market depth show that the specified price was not reached, an order should not be executed at that price without a clear and verifiable explanation.
A trading platform must provide accurate, transparent, and reliable order execution. Traders cannot be expected to trust a broker when their orders appear to be executed at prices that are not reflected in the displayed market data.
I strongly recommend that the broker investigate these executions, provide complete order/exchange execution details, and explain why the orders were triggered despite the displayed price not reaching the specified level.
Orders are getting executed even though the price shown on the chart and the market depth does not appear to have reached my placed order price. This is extremely concerning, especially when trading involves real money and even a small difference in execution can result in significant losses.
I have personally suffered thousands of rupees in losses because of these executions. When the chart and market depth show that the specified price was not reached, an order should not be executed at that price without a clear and verifiable explanation.
A trading platform must provide accurate, transparent, and reliable order execution. Traders cannot be expected to trust a broker when their orders appear to be executed at prices that are not reflected in the displayed market data.
I strongly recommend that the broker investigate these executions, provide complete order/exchange execution details, and explain why the orders were triggered despite the displayed price not reaching the specified level.
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Response from developer
Hi, this is not an issue. The price of your order might sometimes not show on the charts due to the unavailability of tick-by-tick data. You can also verify order details on the exchange website. We've explained how to here: https://support.zerodha.com/category/trading-and-markets/kite-web-and-mobile/holdings/articles/the-price-on-charts-and-depth-of-market-never-hit-the-price-at-which-i-placed-my-order-but-my-order
Why hide time? We can’t see tge current time while using this app on top?
Why hide time? We can’t see tge current time while using this app on top?
Response from developer
Hi Loknath, looks like you have enabled fullscreen mode; please disable it from app settings by tapping on your Client ID > Settings.
Best app among all
O complaint and fully satisfied using since 2019
Response from developer
Thank you for your feedback, Harshal :)
Just too basic
I only use this app because I trade a lot and paying AMC on zerodha comes out to be lower overall per year than paying per trade on groww. But god, this app is so frustrating. The UI is not user friendly at all, and everything leads to a redirect to browser. Basic information isn’t displayed in orderly fashion, and basic features like history of cancelled orders are missing. If you have been using groww, using zerodha is like downgrading from an Audi to a kia. The QoL and the whole ecosystem is just worlds apart. The day groww implements an AmC option for frequent traders is the day I will dump zerodha. Even now I only use zerodha to book the trade, all the actual R&D is done on groww before hand and all my MF are on groww too. This company is so pretentious with all its “honest” marketing, maybe they need the same energy to actually listen to their customers and implement features instead of pandering to people on social media on pseudo morality.
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Response from developer
Hi, we're sorry to hear about your experience. We're continuously working to improve the user experience and appreciate your feedback. Could you please share your customer ID at https://support.zerodha.com so we can reach out?
Cannot handle volumes
This is one of the most frustrating apps I’ve used. The system shows an error saying “your order could not be placed” even though the order actually goes through. This can easily lead to duplicate orders or complete confusion.
To make things worse, customer support is no help. Instead of acknowledging a clear technical issue, they repeatedly ask for screenshots — as if users are expected to document every second of using the app just in case it breaks. The problem is on their end, yet the burden is pushed onto customers.
An app that handles orders should at the very least be reliable and transparent. This one fails at the most basic functionality. Extremely disappointing experience. Needs serious technical fixes and much better support.
To make things worse, customer support is no help. Instead of acknowledging a clear technical issue, they repeatedly ask for screenshots — as if users are expected to document every second of using the app just in case it breaks. The problem is on their end, yet the burden is pushed onto customers.
An app that handles orders should at the very least be reliable and transparent. This one fails at the most basic functionality. Extremely disappointing experience. Needs serious technical fixes and much better support.
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Basic features missing
Never saw such a app where basic features are missing where it doesn’t show how much %age change in stock today bring how much amount profit and loss for that day. Always show total percentage loss. Its crazy.. lots of improvement needed..
Response from developer
Hi, the day’s percentage change is already shown on the Holdings page, next to the LTP. To see the absolute P&L change for the day, tap on the stock name.
Bug in your current version for apple app
After adding ichimoku indicator in chart if we pintch the chart with fingers indicator stay as same placed while candle chart you can move any direction in daily monthly cahrt!
correct it! its shows wrong interpretation!
correct it! its shows wrong interpretation!
Response from developer
Hi, we’re sorry to hear about your experience. Please help us understand the issue you are facing in depth by creating a ticket at https://support.zerodha.com or contacting us at 080 4718 1888. We'll ensure to look into it with the utmost priority.
Worst app glitches when the market is volatile time frame can’t change.
Latest 04/12/25 2:50PM IST worst glitches in mobile app you can’t change time frames and can’t exit position. Sensex is extremely volatile from 85110 to 85300 the app stops responding. You can’t do anything.
worst
not working while using
Response from developer
Hi, we’re sorry to hear about your experience. Please help us understand the issue you are facing in depth by creating a ticket at https://support.zerodha.com or contacting us at 080 4718 1888. We'll ensure to look into it with utmost priority.
Make person broke
I guess more than gain chances they will try to make you loose money
Simply Best
The Zerodha app is simply one of the best trading platforms available today. Its interface is clean, intuitive, and extremely easy to navigate, even for beginners. Everything is arranged in a simple and well-organized manner, which makes the overall user experience smooth and efficient.
The app is also very stable — it doesn’t crash, lag, or freeze, even during peak market hours. All features are clearly laid out, and the fluid design ensures that every action, from placing orders to checking charts, feels effortless.
Whether you’re a new investor or an experienced trader, the Zerodha app offers reliability, simplicity, and top-notch performance. It truly stands out as one of the most user-friendly trading apps in the market.
The app is also very stable — it doesn’t crash, lag, or freeze, even during peak market hours. All features are clearly laid out, and the fluid design ensures that every action, from placing orders to checking charts, feels effortless.
Whether you’re a new investor or an experienced trader, the Zerodha app offers reliability, simplicity, and top-notch performance. It truly stands out as one of the most user-friendly trading apps in the market.
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Response from developer
Thank you for your feedback, Lalit :)
F&O: A stable and very responsive platform
For F&O, clearly one of the best. Never had problem with stability and basic features always functioned flawlessly. Tickers are quite fluid. GTT is also good. It can’t trigger upon very short price spikes. Apart from that the app is quite a good one.
No bloating of features. It’s simple and robust. Keep it up.
Trading by charts is like any other broker. I love how trade by charts in trading view is. You can set everything ( stop loss, target and order price) on chart and also visually see it on chart. Please get this feature to kite.
No bloating of features. It’s simple and robust. Keep it up.
Trading by charts is like any other broker. I love how trade by charts in trading view is. You can set everything ( stop loss, target and order price) on chart and also visually see it on chart. Please get this feature to kite.
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Great job great app
Great customer service and seem less process
Slow
Its always slow and lag doesn’t show exact position of stock its always slow compare to any other platform
User friendly
I appreciate the kite app as it is user friendly and any lay man can also easily operate it… hats off to the makers
N
They charge zero brokerage on delivery in equity and provide tremendous customer support.
Best trading app ever
Excellent platform for trading. Excellent support
2FAC auth is a joke
It’s been several versions but the app developers have still not been able to solve the problem of 2 factor auth. You login with password and the app asks you whether you want to enable biometrics (Face ID). Upon enabling that it never sticks. Every time you log out or get logged out, it never recognizes the saved Face ID but prompts for password and keeps asking you questions on login to enable Face ID again.
It’s a joke that this simple engineering problem has not been solved since 2 years now.
It’s a joke that this simple engineering problem has not been solved since 2 years now.
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Response from developer
Hi Gaurav, this can happen if the device is in low power mode. Please go to settings > battery > Turn off the Low Power Mode, and check. If the issue persists, please create a ticket at support.zerodha.com so we can check and resolve it at the earliest.
Enhancements - way forward
Here is a high-level feature enhancement plan for the Zerodha app to match and surpass competitor platforms:
1. Advanced Charting and Analytics
-Full TradingView integration including all chart types and indicators
-On-chart trading and order modifications
-Save and sync chart setups across devices
2. Watchlist Improvements
-Increase number of watchlists and instruments per list
-Allow custom groups and drag-and-drop organization
-Import/export watchlists via Excel or CSV
-Show key metrics like LTP, % change, volume on watchlist overview
3. Order and Trade Management
-Reintroduce Bracket Orders and trailing stop losses
-Basket level stop loss and target orders
-Order slicing and market protection features
-More advanced order types on mobile app
4. User Experience and Customization
-Option for light and advanced trading modes customizable by user
-Auto-rotate support for all app screens
-Better responsiveness and stability of premium charts
-Alerts and notifications for important trade events
5. Integration and Portfolio Tools
-AI-driven insights and research integrated in the app
-Comprehensive portfolio analytics and performance tracking
-Mutual fund gifting, SIP automation, and transparent interest tracking
6. Account and Fund Management
-Separate user flows/app modules for trading capital and investment capital
-Collateral margin management and enhanced margin trading facility
-Alerts for upcoming fund transfers or orders needing funds
7. Other Utilities
-Backtesting and strategy simulation tools
-Export/import capabilities for holdings and watchlist data
-Quick switching between stock charts with saved annotations
This plan provides a roadmap to enhance the Zerodha app’s capabilities in line with market demands and competitor offerings, improving usability, features, and reliability. It can be submitted to Zerodha’s review or feedback section as a concise suggestion document for their next development cycles.
1. Advanced Charting and Analytics
-Full TradingView integration including all chart types and indicators
-On-chart trading and order modifications
-Save and sync chart setups across devices
2. Watchlist Improvements
-Increase number of watchlists and instruments per list
-Allow custom groups and drag-and-drop organization
-Import/export watchlists via Excel or CSV
-Show key metrics like LTP, % change, volume on watchlist overview
3. Order and Trade Management
-Reintroduce Bracket Orders and trailing stop losses
-Basket level stop loss and target orders
-Order slicing and market protection features
-More advanced order types on mobile app
4. User Experience and Customization
-Option for light and advanced trading modes customizable by user
-Auto-rotate support for all app screens
-Better responsiveness and stability of premium charts
-Alerts and notifications for important trade events
5. Integration and Portfolio Tools
-AI-driven insights and research integrated in the app
-Comprehensive portfolio analytics and performance tracking
-Mutual fund gifting, SIP automation, and transparent interest tracking
6. Account and Fund Management
-Separate user flows/app modules for trading capital and investment capital
-Collateral margin management and enhanced margin trading facility
-Alerts for upcoming fund transfers or orders needing funds
7. Other Utilities
-Backtesting and strategy simulation tools
-Export/import capabilities for holdings and watchlist data
-Quick switching between stock charts with saved annotations
This plan provides a roadmap to enhance the Zerodha app’s capabilities in line with market demands and competitor offerings, improving usability, features, and reliability. It can be submitted to Zerodha’s review or feedback section as a concise suggestion document for their next development cycles.
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