Unprofessional recruitment & severe operational chaos.
I completed a full-week training program with total commitment, only to be rejected without any performance feedback or valid reason. Shortly after, I received an official re-invitation from their team to retraining and resume the process.
When I showed up, the operations team abruptly claimed the official invite was sent "by mistake" and asked me to leave. According to regulations in Dubai, training periods are paid, but when I requested my rightful financial compensation for the full week, they refused to give me my dues. Extremely disrespectful of candidates' time, effort, and dignity. Even after raising this directly with upper management, there has been zero follow-up. Prospective drivers and job seekers should be very careful.
When I showed up, the operations team abruptly claimed the official invite was sent "by mistake" and asked me to leave. According to regulations in Dubai, training periods are paid, but when I requested my rightful financial compensation for the full week, they refused to give me my dues. Extremely disrespectful of candidates' time, effort, and dignity. Even after raising this directly with upper management, there has been zero follow-up. Prospective drivers and job seekers should be very careful.
Show more
RMRaydon M
Amazing
Excellent service . I am a user for life !
S7Saurabh N 71
Warning: Think Twice Before Paying for a zofeur Subscription
Very disappointing and unprofessional experience with Zofer.
I subscribed and paid the full amount, only to discover afterward that the service provides a driver only—not a car. This was not clearly explained before payment.
I immediately contacted Zofer to cancel the subscription, and they confirmed that it would be cancelled and the amount refunded. However, it has now been 10 days, and I still have not received my refund. Even worse, a driver continues to call and arrive at my house every day despite my repeated cancellation requests.
I have contacted customer service several times, and each time they say the issue has been escalated to management, but no action has been taken.
This has caused me unnecessary stress and inconvenience. Based on my experience, I do not consider Zofer a reliable or professionally managed company. Customers should be very careful before subscribing or making any payment.
I subscribed and paid the full amount, only to discover afterward that the service provides a driver only—not a car. This was not clearly explained before payment.
I immediately contacted Zofer to cancel the subscription, and they confirmed that it would be cancelled and the amount refunded. However, it has now been 10 days, and I still have not received my refund. Even worse, a driver continues to call and arrive at my house every day despite my repeated cancellation requests.
I have contacted customer service several times, and each time they say the issue has been escalated to management, but no action has been taken.
This has caused me unnecessary stress and inconvenience. Based on my experience, I do not consider Zofer a reliable or professionally managed company. Customers should be very careful before subscribing or making any payment.
Show more
GghufrN
Te drive is perfect
And professional
DDr.FB
Great concept, horrible execution
The company’s goal is only to take your money, zero care for customers or their own drivers. Even if you complain there is no one to really talk to, no one cares about your feedback and nothing gets changed. If you are late more than 10 min they charge you, at the same time they can be late for 50 min without any consequences for them. The staff is rude, unhelpful, management is not existing. They don’t provide visas or any sort of proper treatment to their drivers. It’s all about earning money.
Show more
JJdheufj
