Zoho Forms User Reviews

Name: Zoho Forms: Build mobile forms
Rating: 4.6044 (455 reviews)

Zoho Forms: Build mobile forms

Zoho Corporation

💼 Business

📊 Productivity

What users say

Summarized from real user reviews of Zoho Forms. Based on 455 reviews and a 4.6/5 average, it highlights the 10 positives and 12 negatives reviewers mention most about this Business app.

Positive things

👍Intuitive and easy to use interface
🚀Efficient form creation and management
📱Great mobile form functionality
📸Photo capture and upload capability
💼Excellent for business workflows and inventory tracking
🔗Seamless integration across Zoho suite
💰Good value compared to competitors like Salesforce
📊Powerful integrated business platform
✅Simple forms have minimal learning curve
📤Easy form sharing and submission access

Negative things

🐛Frequent crashes and app failures
🔄Poor offline data saving functionality
📱Inconsistent cross-platform experience (iPad theme issues)
🔐Difficult subscription cancellation process
⚠️Limited free tier (only 3 forms)
🚫Matrix choice field unavailable on iOS
⚙️Confusing interface for some users
🔔Poor notification management system
💾No form structure backup capability
🔌Session expiration issues
🐌Slow performance with large databases
🌐Language settings not customizable

Top reviews

Most Recent Highest Rated Lowest Rated

Great app

This is a brilliant app! I pay for it how good it is.

GRACIEMIKA

4 months ago

So easy to create

Love using Zoho Forms. A really easy interface and logical report format.

PrincessAmazingWonderful

4 months ago

Response from developer

Thank you for the lovely review! We really appreciate you taking the time to share your experience. It means a lot to our team.

Zoho Form Builder

Exceptional Product; The absolute best Form building application on the market.

Brent_BEC

4 months ago

Response from developer

Thank you for the amazing feedback! We're thrilled to hear that you consider Zoho Forms the best form-building application out there.

Best app

Parkercool123

10 months ago

Confusing to use

It's very confusing to use, Make it easier.

Angus1637 youtube

10 months ago

Response from developer

Hi, thank you for your feedback. We’re sorry to hear you found the app confusing. We’re constantly working on improving the user experience, and your input helps us do that. If you could share more details about the areas you found difficult, we’d be happy to assist and make things clearer for you. Please reach us at support[at]zohoforms[dot]com.

Theme problem on ipad

So i made a form using my pc and i changed the theme
When i try to use the form on my iPad there is no theme shown
Only on pc and on website
I really liked the theme feature and I’m really disappointed that it doesn’t exist on iPad.
Anyway the app is great!

Alaa Elshafee

a year ago

Zoho is an amazing app ever

100%

NextGen.Leads@

a year ago

Salvou muito, parabéns

Minha empresa tem uma cultura um pouco agressiva de bloqueio de sites externos, e infelizmente o site do zoho foi bloqueado. Como é uma empresa multinacional, não tenho contato com o pessoal do TI.
O aplicativo salvou minha vida pois temos uma rotina especial que roda com esse forms. Muito obrigado!!

Jpstefanon

a year ago

Excellent

Helpful

MD JAINAL ABEDIN

a year ago

ZOHO One is a Game Changer

Zoho One is an extremely powerful integrated business platform. It has helped to drive efficiency and reporting throughout our organization and has been a Huge step up from our legacy systems under Microsoft, QB etc. All the modules are integrated, allowing for seamless integration across the organization. Not perfect, especially in accounting areas but the entire platform continues to improve over time. We’ve been using over a year and it’s definitely been worth the transition. It’s also a great value, considering the CRM alone is on par or better than salesforce and you get the whole suite for less cost.

Texstox

2 years ago

Response from developer

Hi, thank you for sharing such detailed feedback! We're thrilled to hear that Zoho One has been a game-changer for your organization and we understand that there's always room for improvement. It's great to know that the transition has been worthwhile and that you're finding value in the CRM's capabilities, especially compared to other platforms. If you need any assistance or have any suggestions, feel free to reach out!

Except for one item

I sincerely enjoy the app, its pretty intuitive to use and that makes it super easy. However, one thing I would find very beneficial would the ability to duplicate a previously filled out form. For example, I am using the app to maintain my inventory. I have several SEVERAL like items, that it would be nice to fill it out once and then go, “duplicate” or something similar so I wouldn’t have to put in 100 different pages for like items. Other than that, I would totally give you 5 stars.

1fastr1

2 years ago

Response from developer

Hi, thank you for your positive review! We're glad you're enjoying the app. For fields with repeated values, we suggest trying to set an initial value. If this doesn't resolve your issue, please feel free to reach out to our support team at support[at]zohoforms[dot]com for assistance.

Nice app

I really enjoy this app and keep coming back to it, but I keep looking for an app that is like yours but would allow me to compare things in graphs, like graphing your time sleeping, or how much time you spent reading or how much water you had, or a blood sugar graph. It would just be really nice to have a section for graphing things. I hope you bring this on in future updates, thanks Darlene

Dᴾ

2 years ago

Response from developer

Hi. Thank you for sharing your feedback on Zoho Forms! We would love to analyze your request. Kindly elaborate on your requirements and send an email to us at support[at]zohoforms[dot]com. Best regards, Zoho Forms

Submitted forms

Awesome app for business side, good access to forms and the ability to access submissions. However for the submission side of it if a profile can have access to what they’ve submitted so they know what entries they have put would be good

Dimsim111199999

3 years ago

Response from developer

Hi. Thank your your app rating and feedback! To understand your requirements better, kindly elaborate on the same and send an email to us at support[at]zohoforms[dot]com. Best regards, Team Zoho Forms.

😐

Won’t let me share

Email3546373g

3 years ago

Garbage

App fails during information input too often for it to be usable in my experience.

fgdtfegh

3 years ago

Response from developer

Hello. We sincerely apologize for the inconvenience caused. We're keen to understand and rectify the issue you faced with our app. Kindly provide a detailed description of the problem you encountered and email it to us at support[at]zohoforms[dot]com. Best regards, Team Zoho Forms.

Love App

I really enjoy this app. The only request I would make is to have some sort of a field to graph things. I could graph things that I want to graph this would be my favorite app. Thanks

DjParrish

3 years ago

Response from developer

Excelente aplicación

Muy practica de manejar y con mucho más opciones que google forms, la diferencia es abismal. Realmente vale la pena incluso pagar por las otras opciones que brindan. Felicitaciones ZOHO por esta app, excelente trabajo

Juan Carlos Arce

3 years ago

Engodo! Não consegue cancelar

O site diz que tem um período de teste mas ao contratar você não consegue acesso à área de assinatura para cancelar. Para cancelar você tem que contestar a compra e depois cancelar o cartão. O software tamém não entrega o que diz que é.

Eden Ribeiro

3 years ago

Response from developer

Hi, Eden. We're sorry for the inconvenience caused. If you want to cancel your Zoho Forms subscription, follow the instructions in this help guide: https://help.zoho.com/portal/en/kb/forms/user-guide/adminguide/articles/subscription-add-ons#Downgrade_on_Play_Store. Please reach out to us if you have any questions by sending an email to support[at]zohoforms[dot]com. Regards, Team Zoho Forms.

Help

When someone submits a form back to you where does it go, it’s not showing on the app anywhere?

vix0611

3 years ago

Response from developer

Hi. To view the submissions received for a form, go to the form listing page, tap on the triple-dot icon of a form, and select "Entries" from the screen that appears. Please reach out to us if you have any questions by sending an email to support[at]zohoforms[dot]com. Regards, Team Zoho Forms.

Good app but…..

I love using this app, it is a very good app BUT I do find the fact that on the free option you can only create 3 Forms

lewit61

4 years ago

Response from developer

Hi! Thank you for sharing your feedback with us. Please consider upgrading to one of our paid plans to create more forms and unlock additional features. Check out our pricing page: https://www.zoho.com/forms/pricing.html