Zoho Mail User Reviews

Customer Experience

Positive experience54.4% of reviews
Neutral9.3% of reviews
Negative experience36.4% of reviews

~ Based on 1,359 written reviews from the US App Store.

What users say

Is Zoho Mail Safe?

Zoho Mail - Email and Calendar appears safe based on user ratings. AppsHunter Safety Score for Zoho Mail is 92/100.

This assessment is based on 7,994 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.9% of ratings point to a safe experience
2.8% of ratings suggest some concerns
8.3% of ratings point to a risky experience

~ Based on 7,994 App Store ratings for Zoho Mail.

Is Zoho Mail Legit?

Zoho Mail - Email and Calendar appears to be a legitimate app. AppsHunter Legitimacy Score for Zoho Mail is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not a great client

Doesn’t easily sync with iPhone contacts and calendar
If there is an attached email to an email you can’t open it in the app, but you can in the browser on a computer

To much spam.

Entirely too much spam. They sell your info and your paid mail account is covered in spam. To boot there spam filters don’t work either.

Stopped

I’ve stopped getting my emails after running my entire business, and personal emails through this site!!!! I’ve missed incredibly important information costing me thousands of dollars!!!

Small error in calendar widget

Hi, I’ve noticed a display error in the calendar widget. I have my calendar options set to Monday as the week’s starting day. The calendar widget has adjusted the day numbers and the highlighted day to reflect that but, has not adjusted the headings (S, M, T, W, etc) showing Sunday as the week’s start. For example, today is Sunday but the column for today’s dotted day reads “Saturday.”
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Good customer service

I created by mistake a problem with my email service settings and CS helped me to solved it out. Thank you!

Bad

You won’t let me see my real email. I can’t open anything because you won’t show me where to open cookies this is ridiculous.

So so app

Offline functionality is subpar
Can’t copy and paste email addresses that aren’t in address book from within app

Account not accessible…inactive after just 10 days

They my account inactive after I recently opened it. No support. No acknowledgment. No ticket for support. I keep contacting them. They detached my cell number from the account too. I’m testing out the free Zoho email before purchasing an upgrade but this is a nightmare. They need to acknowledge me and fix things fast. I need to trust them.
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Doesn’t work

The app doesn’t load on my iPhone. Just flashes.

Mr

Great site

App interface keeps blinking

The UI when opened has been flashing lately. I have to close it entirely and open again before it gets stable. It happens quite often which I think is a bug. I have video of it if you want it to investigate and fix the issue.

Great service with Horrible UX

Zoho is a good mail service, but the app UX is just horrible, like a software engineer also designed the app.
You have to press back to see the Dashboard Menu!
Then Inbox isn’t your Inbox! It’s View -> Undread

Reliable Source

Grateful for this app Zoho mail is helping me stay connected without any hassles

Useless customer service

Impossible to get access to the account because of lost of 2FA app. CS is asking me to send an email from my impossible to reach Zoho account. They are laughing just in front of my face. Very unprofessional.

Program sort of runs

Apparently, no one thought of people getting new devices and having to transfer data from one to the other.

Stuck in endless sign in loops every time I try to delete account

Worst email provider I’ve ever used

Company deleted my encryption keys and ghosted me leaving my business inoperable. SCAMMERS.

Company deleted my encryption keys and ghosted me leaving my business inoperable. SCAMMERS.

King of email

Best email service provider

Soho People

Excellent Luxurious Clothing

Stressful

Unfortunately, this has been a nightmare using for my business. I do not recommend.