Zoho Mail User Reviews

Customer Experience

Positive experience54.2% of reviews
Neutral9.5% of reviews
Negative experience36.3% of reviews

~ Based on 1,398 written reviews from the US App Store.

What users say

Is Zoho Mail Safe?

Zoho Mail - Email and Calendar appears safe based on user ratings. AppsHunter Safety Score for Zoho Mail is 92/100.

This assessment is based on 7,963 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.8% of ratings point to a safe experience
2.8% of ratings suggest some concerns
8.4% of ratings point to a risky experience

~ Based on 7,963 App Store ratings for Zoho Mail.

Is Zoho Mail Legit?

Zoho Mail - Email and Calendar appears to be a legitimate app. AppsHunter Legitimacy Score for Zoho Mail is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Shared Mailbox Issues

1) Can’t delete phishing / spam in shared mailboxes.
2) No access to messages marked as spam.
3) Cannot easily check actual URL of link.

This means major security risks.
Makes this almost useless.



Please don’t reply telling me to contact support.

Update: Got a reply saying it is possible. Not seeing this anywhere.
I only see: Add to favorites, Watch, Copy Permalink, Tas as…
Note: I am talking about **Shared** mailboxes.
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Response from developer

@Saitama, the app allows you to delete emails and the emails marked as spam will be available in the spam folder. If you need any assistance with the same please send over an email to mail@zohomobile.com and we will assist you. We look forward to hearing from you.

Great app but stopped working

Great app but stopped working

Premium

Ich komme vom „Grünen Elephanten“ und mag besonders die schnellen Zugriffe Freuen würde ich mich zu erfahren, wie ich meine Mailadresse ändern kann. 🙋‍♂️🌻g. r. aus meckenheim

Won’t integrate with Oulook

I live by my calendar and can’t get this on my outlook calendar.

Good

Very good

Reliable

Good service. Reliable and easy to use.

Sign in impossible

Can’t sign in on any other device without OneAuth, which requires a push notification, before it will authorise use on another device, which I can’t get because OneAuth requires a push notification!!!

Not a great client

Doesn’t easily sync with iPhone contacts and calendar
If there is an attached email to an email you can’t open it in the app, but you can in the browser on a computer

To much spam.

Entirely too much spam. They sell your info and your paid mail account is covered in spam. To boot there spam filters don’t work either.

Stopped

I’ve stopped getting my emails after running my entire business, and personal emails through this site!!!! I’ve missed incredibly important information costing me thousands of dollars!!!

Small error in calendar widget

Hi, I’ve noticed a display error in the calendar widget. I have my calendar options set to Monday as the week’s starting day. The calendar widget has adjusted the day numbers and the highlighted day to reflect that but, has not adjusted the headings (S, M, T, W, etc) showing Sunday as the week’s start. For example, today is Sunday but the column for today’s dotted day reads “Saturday.”
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Good customer service

I created by mistake a problem with my email service settings and CS helped me to solved it out. Thank you!

Response from developer

Sorry to hear about the experience . This is definitely not how it should have been. Please elaborate the challenges that you encountered with the app and send over an email to mail@zohomobile.com and we will have them looked into and addressed for you. We look forward to hearing from you.

Bad

You won’t let me see my real email. I can’t open anything because you won’t show me where to open cookies this is ridiculous.

So so app

Offline functionality is subpar
Can’t copy and paste email addresses that aren’t in address book from within app

Response from developer

Sorry to hear about the experience. Please elaborate the challenges that you encountered with the app and send over an email to mail@zohomobile.com and we will have them looked into and addressed for you. We look forward to hearing from you.

Account not accessible…inactive after just 10 days

They my account inactive after I recently opened it. No support. No acknowledgment. No ticket for support. I keep contacting them. They detached my cell number from the account too. I’m testing out the free Zoho email before purchasing an upgrade but this is a nightmare. They need to acknowledge me and fix things fast. I need to trust them.
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Une usine à gaz qui gagnerait à être simplifiée

Zoho est intéressant cependant il n’est pas assez intuitif, un peu usine à gaz, et les fonctions qui me sont importantes sont difficiles à trouver et paramétrer (comme par exemple répondre à un e-mail avec automatiquement l’e-mail d’origine-et non l’e-mail principal de Zoho). Je ne suis pas vraiment satisfaite de Zoho mail.
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Response from developer

Sorry to hear about the experience. Please elaborate the challenges that you encountered with the app and send over an email to mail@zohomobile.com and we will have them looked into and addressed for you. We look forward to hearing from you.

Doesn’t work

The app doesn’t load on my iPhone. Just flashes.

Mr

Great site

App interface keeps blinking

The UI when opened has been flashing lately. I have to close it entirely and open again before it gets stable. It happens quite often which I think is a bug. I have video of it if you want it to investigate and fix the issue.

Great service with Horrible UX

Zoho is a good mail service, but the app UX is just horrible, like a software engineer also designed the app.
You have to press back to see the Dashboard Menu!
Then Inbox isn’t your Inbox! It’s View -> Undread