Zoho Mail User Reviews

Customer Experience

Positive experience54.0% of reviews
Neutral9.5% of reviews
Negative experience36.5% of reviews

~ Based on 1,404 written reviews from the US App Store.

What users say

Is Zoho Mail Safe?

Zoho Mail - Email and Calendar appears safe based on user ratings. AppsHunter Safety Score for Zoho Mail is 92/100.

This assessment is based on 7,976 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.7% of ratings point to a safe experience
2.8% of ratings suggest some concerns
8.5% of ratings point to a risky experience

~ Based on 7,976 App Store ratings for Zoho Mail.

Is Zoho Mail Legit?

Zoho Mail - Email and Calendar appears to be a legitimate app. AppsHunter Legitimacy Score for Zoho Mail is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Customer service

I’ve been trying to cancel for a long time. They sent me instructions that are incorrect and do not lead me to an actual cancellation page. Customer service is pretty much not useful.

Pésimo servicio

Malísimo se pagó un email q no funciona

Just want to receive business emails without errors

Zoho mail worked perfectly for me up until recently. Now my SPF is disabled due to some issue I have no clue about. Now I can’t access my business email account which I require to run my consulting business. Now I have to tell clients to email my generic gmail address and can’t get the help I need from helpdesk unless I upgrade to a higher paid account. Frustrated
Show more

Can’t recommend

I have used Zoho for 5 yrs now. It was great for the ability to create additional user emails. I have had my mail blocked for incoming/outgoing several times without an easy fix to upgrade storage. I have to go through and delete emails. Many times it will log me out on laptop and send PW reset to the email it prevents me receiving mail instead of my phone.
Show more

Not working on phone

Same as above.

Not User Friendly

Tabs are not easily accessible and the System is not friendly

Shared Mailbox Issues

1) Can’t delete phishing / spam in shared mailboxes.
2) No access to messages marked as spam.
3) Cannot easily check actual URL of link.

This means major security risks.
Makes this almost useless.



Please don’t reply telling me to contact support.

Update: Got a reply saying it is possible. Not seeing this anywhere.
I only see: Add to favorites, Watch, Copy Permalink, Tas as…
Note: I am talking about **Shared** mailboxes.
Show more

Response from developer

@Saitama, the app allows you to delete emails and the emails marked as spam will be available in the spam folder. If you need any assistance with the same please send over an email to mail@zohomobile.com and we will assist you. We look forward to hearing from you.

Great app but stopped working

Great app but stopped working

Premium

Ich komme vom „Grünen Elephanten“ und mag besonders die schnellen Zugriffe Freuen würde ich mich zu erfahren, wie ich meine Mailadresse ändern kann. 🙋‍♂️🌻g. r. aus meckenheim

Response from developer

Hallo, vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie den schnellen Zugriff schätzen. Was die Änderung Ihrer E-Mail-Adresse betrifft: Wenn Sie ein persönliches Zoho Mail-Konto nutzen, ist eine Änderung der E-Mail-Adresse leider nicht möglich. Sollten Sie jedoch über ein Geschäftskonto verfügen, kann Ihnen unser Team bei der Aktualisierung behilflich sein. Bitte senden Sie uns eine E-Mail mit Ihren Kontodaten an mail@zohomobile.com, damit wir Ihnen entsprechend weiterhelfen können!

Won’t integrate with Oulook

I live by my calendar and can’t get this on my outlook calendar.

Good

Very good

Reliable

Good service. Reliable and easy to use.

Sign in impossible

Can’t sign in on any other device without OneAuth, which requires a push notification, before it will authorise use on another device, which I can’t get because OneAuth requires a push notification!!!

Not a great client

Doesn’t easily sync with iPhone contacts and calendar
If there is an attached email to an email you can’t open it in the app, but you can in the browser on a computer

To much spam.

Entirely too much spam. They sell your info and your paid mail account is covered in spam. To boot there spam filters don’t work either.

Stopped

I’ve stopped getting my emails after running my entire business, and personal emails through this site!!!! I’ve missed incredibly important information costing me thousands of dollars!!!

Small error in calendar widget

Hi, I’ve noticed a display error in the calendar widget. I have my calendar options set to Monday as the week’s starting day. The calendar widget has adjusted the day numbers and the highlighted day to reflect that but, has not adjusted the headings (S, M, T, W, etc) showing Sunday as the week’s start. For example, today is Sunday but the column for today’s dotted day reads “Saturday.”
Show more

Good customer service

I created by mistake a problem with my email service settings and CS helped me to solved it out. Thank you!

Bad

You won’t let me see my real email. I can’t open anything because you won’t show me where to open cookies this is ridiculous.

So so app

Offline functionality is subpar
Can’t copy and paste email addresses that aren’t in address book from within app