Guy’s it’s true I have full proof
Hello Zomato Support Team,
I am writing to report a serious issue regarding an unauthorized deduction from my Zomato account.
An extra amount has been deducted from my account, even though I do not have any active advertisements, promotional campaigns, or paid ads running on my Zomato account. I have checked my account, but I cannot find any active ad campaign or service that should result in this deduction.
I request you to please check my account and provide a complete breakdown of the amount that has been deducted, including the exact reason, date, transaction details, and the service or campaign against which this amount was charged.
I have not authorized any such additional payment, and I do not understand why this amount is being deducted from my account. If there is any campaign or paid service showing as active on your system, please provide me with the complete details and proof of activation.
Please also check whether there is any technical error, automatic billing, hidden charge, or unauthorized activation associated with my account.
I request you to stop any further unnecessary deductions immediately and refund the amount that has been incorrectly deducted from my account.
This is affecting my business account, and I need a clear explanation rather than a generic response. Please investigate this issue properly and resolve it as soon as possible.
Kindly confirm:
1. Why was this amount deducted?
2. Which service or advertisement caused the deduction?
3. When was it activated?
4. Who authorized or activated it?
5. Why was I charged when I have no active advertisement?
6. Please refund the incorrectly deducted amount.
7. Please make sure no further unauthorized deductions happen from my account.
I am requesting a proper investigation and written clarification regarding this transaction.
Thank you.
I am writing to report a serious issue regarding an unauthorized deduction from my Zomato account.
An extra amount has been deducted from my account, even though I do not have any active advertisements, promotional campaigns, or paid ads running on my Zomato account. I have checked my account, but I cannot find any active ad campaign or service that should result in this deduction.
I request you to please check my account and provide a complete breakdown of the amount that has been deducted, including the exact reason, date, transaction details, and the service or campaign against which this amount was charged.
I have not authorized any such additional payment, and I do not understand why this amount is being deducted from my account. If there is any campaign or paid service showing as active on your system, please provide me with the complete details and proof of activation.
Please also check whether there is any technical error, automatic billing, hidden charge, or unauthorized activation associated with my account.
I request you to stop any further unnecessary deductions immediately and refund the amount that has been incorrectly deducted from my account.
This is affecting my business account, and I need a clear explanation rather than a generic response. Please investigate this issue properly and resolve it as soon as possible.
Kindly confirm:
1. Why was this amount deducted?
2. Which service or advertisement caused the deduction?
3. When was it activated?
4. Who authorized or activated it?
5. Why was I charged when I have no active advertisement?
6. Please refund the incorrectly deducted amount.
7. Please make sure no further unauthorized deductions happen from my account.
I am requesting a proper investigation and written clarification regarding this transaction.
Thank you.
Show more
No response
I have been trying for several days to get my restaurant reactivated and live on the Zomato platform. I have already renewed my FSSAI license, updated the details on the Zomato Restaurant Partner app, and submitted all the required documents.
However, despite multiple attempts to contact customer support, I have not received any response or resolution. This delay is affecting my business and causing unnecessary inconvenience.
I kindly request you to review my case on priority and reactivate my restaurant as soon as possible. Please let me know if any additional information or documents are required from my side.
However, despite multiple attempts to contact customer support, I have not received any response or resolution. This delay is affecting my business and causing unnecessary inconvenience.
I kindly request you to review my case on priority and reactivate my restaurant as soon as possible. Please let me know if any additional information or documents are required from my side.
Show more
Receiving Notifications but No Order is showing
Getting notification of new order by whatsapp and call but when I open the app, no order is showing. Need to checking order in another phone. Very Bad experience
Not at all working
This app in ios wrost not at all working it’s not able to login after enter mobile number otp will receive but it will keep loding more then 1 hour even it will not login very sad
Worst app ever. Don’t use for cloud kitchen
Worst app right now. I have been calling then since 3 days non stop and no one is picking up my call. My restaurant is not high ranking even after 4star rating and 25% grow max ad. There is zero sales since last 2 weeks. Will never recommend to anyone.
