Too difficult
love the app
Pretty good app
Shady app hidden costs
Response from developer
Hi, thank you for sharing this feedback. We’re sorry this felt unclear — that’s not the experience we want. Since we don’t charge commission to restaurants, they can keep pickup prices closer to their in-store pricing. To support this model, we charge a small maintenance fee that helps cover order tracking, server costs, menu updates, payment processing, and customer support. That said, we completely agree that all fees should be clear before an order is placed. We’re improving how this is displayed so customers can better understand the full total upfront. Thanks again for helping us improve.
BS fees
Response from developer
Hi, thank you for sharing this feedback. We’re sorry this felt unclear — that’s not the experience we want. Since we don’t charge commission to restaurants, they can keep pickup prices closer to their in-store pricing. To support this model, we charge a small maintenance fee that helps cover order tracking, server costs, menu updates, payment processing, and customer support. That said, we completely agree that all fees should be clear before an order is placed. We’re improving how this is displayed so customers can better understand the full total upfront. Thanks again for helping us improve.
Great app
Worst order app ever used
Response from developer
Hi, thank you for your feedback, and we’re really sorry for the frustrating experience. From your description, it sounds like the page may be automatically jumping or skipping when moving between categories, which is definitely not the experience we want. We’re currently looking into this scrolling issue, but we may need a bit more detail to identify the exact page or flow where it happens. If you’re open to it, please contact us at [hello@zomi.menu] with a screenshot or screen recording, and we’ll investigate it as quickly as possible. Thank you again for reporting this. Your feedback helps us improve ZOMI.
Deceptive
Response from developer
Hi, thank you for sharing this feedback. We’re sorry this felt unclear — that’s not the experience we want. Since we don’t charge commission to restaurants, they can keep pickup prices closer to their in-store pricing. To support this model, we charge a small maintenance fee that helps cover order tracking, server costs, menu updates, payment processing, and customer support. That said, we completely agree that all fees should be clear before an order is placed. We’re improving how this is displayed so customers can better understand the full total upfront. Thanks again for helping us improve.
Very niceee and helpful
Fantastic
Cant change location
Response from developer
Hi, thank you for pointing this out, and we’re sorry for the confusing experience. You’re absolutely right — users should be able to search by city, postal code, or full address even if they choose not to share their current location. We experienced a technical issue that day which caused location search results to fail in some cases. This issue has now been fixed. You should now be able to search by city, postal code, or address normally without enabling location access. Thank you again for reporting this and helping us improve the app.
COOL APP
love the app
Clean UI
Great app！
excellent！
doesn’t work
Response from developer
Hi there, Sorry about this — on Feb 7 we had a system update, and it looks like you may have hit a temporary issue where the “Order” button didn’t open properly. We’ve since fixed and improved the ordering flow. Thanks for flagging this, and sorry again for the bad experience. Best, ZOMI Team
