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What is code E 1001? I just started playing and now I’m unable to play your game. The game started out great but now such a bummer!!!!
Account deleted, money lost.
Absolutely loved the game, got to 6 million power. Then went on the game, and I couldn’t, my account had a “violation” and i couldn’t get on. I did nothing wrong and had my account suspended with no information or explanation. I spent money on this game, how do I get that refunded?
Updated- so they replied saying it was a bug and to message them…I’ve sent three tickets all asking for clarification of what I’d done wrong and me asking to see anything related to what I was meant to have done. I didn’t get my account back or un-suspended. They told me I had broken the game rules.
Before you spend your money here be aware you can lose access to your account at any point. I went to the AppStore explained what had happened and got refunded. I think I’ve tried to reach out enough (3 separate times) I think if this is something you’re genuinely interested in fixing, it’s about time you reach out to me, and all the other players affected by this “bug”.
Updated- so they replied saying it was a bug and to message them…I’ve sent three tickets all asking for clarification of what I’d done wrong and me asking to see anything related to what I was meant to have done. I didn’t get my account back or un-suspended. They told me I had broken the game rules.
Before you spend your money here be aware you can lose access to your account at any point. I went to the AppStore explained what had happened and got refunded. I think I’ve tried to reach out enough (3 separate times) I think if this is something you’re genuinely interested in fixing, it’s about time you reach out to me, and all the other players affected by this “bug”.
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Game
Cool so far
Another big world
Another game where you are located in big world with guilds/clans/alliances everywhere. Literally everything the same like other games from lvl6
Account deleted, money lost.
Absolutely loved the game, got to 6 million power. Then went on the game, and I couldn’t, my account had a “violation” and i couldn’t get on. I did nothing wrong and had my account suspended with no information or explanation. I spent money on this game, how do I get that refunded?
Response from developer
Looks like a rogue bug zombie slipped through our defenses! 🐛 We're so sorry about that. Could you reach out via in-game avatar--Settings--Contact us--Upload log and then click contact us again to submit tickets with your device model and OS version? Our fix squad is already mobilizing. We'll squash it!
