Zoosk User Reviews

Customer Experience

Positive experience8.8% of reviews
Neutral6.4% of reviews
Negative experience84.9% of reviews

~ Based on 614 written reviews from the US App Store.

What users say

Is Zoosk Safe?

Zoosk - Social Dating App appears mostly safe based on user ratings. AppsHunter Safety Score for Zoosk is 84/100.

This assessment is based on 105,289 user ratings, with an App Store average of 4.2/5.

Safety Analysis

79.0% of ratings point to a safe experience
6.9% of ratings suggest some concerns
14.0% of ratings point to a risky experience

~ Based on 105,289 App Store ratings for Zoosk.

Is Zoosk Legit?

Zoosk - Social Dating App appears to be a legitimate app. AppsHunter Legitimacy Score for Zoosk is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible since last update

Zoosk used to be ok, now it sucks since last update. Cannot block people, no more seeing who viewed you, locals not showing up on searches or who is online as much. Terrible, negative 5 stars now 🤬 Since update, about 90% scammers/fakes. This update was suppose to help elimiate this……NOT!

I Deleted My Account 4 months early - Just Doesn’t Work

The search function leaves a lot to be desired and as of 7/26/2026, it hasn’t worked for two weeks. There are a ton of abandoned profiles. I have yet to determine what the Smartpick and Carousel sections are supposed to do. Total waste of money!

8/5/2026 - update. I gave up. So annoyed by this app, I deleted my account despite having 4 months left on my subscription. Save yourself!
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Horrible

All the profiles that match with you, are bots. No conversation just ghosts. Don’t waste your money or your time. I made the big mistake. Bumble is a better app.

NOT HAPPY

I paid good money for a subscription, and this app keeps showing me people that are a literally a continent away! Their search parameter options are “myth” and they don’t even come close to showing you people in your area or people according to the parameters you enter into the app. I’ll never buy this again and it’s nothing but bad recommendations from here on …
Save your money!
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Search area

I tried to send a message to the support group of Zoosk. And it says ticket failed to send. Very frustrating. The search engine shows women not in my area.

TERRIBLE UPDATE

This app was okay till the latest update. It’s horrible now. I get all my matches coming from out of state no where near my 10 mile radius there is no customer service but yet they want to take your money. They should have left it the way it was at least it worked.

App experience

All inactive and fake profiles, spend your money else where.

Just Doesn’t Work

The search function leaves a lot to be desired and as of 7/26/2026, it hasn’t worked for two weeks. There are a ton of abandoned profiles. I have yet to determine what the Smartpick and Carousel sections are supposed to do. Total waste of money!

Terrible

This website isn't reliable; it was down for a few days. It’s full of fake accounts and pretty much useless in Australia.

Not great and they block you for no reason

This isn’t the greatest app I’ve tried. It has glitches. But the biggest issue is I’ve only had my subscription for a week and they suddenly blocked it with no reason provided. There is nothing questionable on my profile and I’ve only messaged a few people. None of the messages contained anything combative argumentative or sexual. I do not recommend this app to anyone. What a waste of money. I emailed them about this on Friday. It’s now Tuesday evening and I have yet to receive a response.
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Single for a reason

Do not use this app. It’s the same old men or fake profiles. For a paid app this is rubbish, can’t even get a response from the customer care support team, they take your money and don’t respond! Can’t even post an up to date review.

I hate the new update

I’ve been using Zoosk on and off for a few years but the update sucks!
I have 3 members in my chat I cannot get rid of (blocked before the update) and an error message comes up saying it’s an error in the background.
I agree the site needs updating but this isn’t it. You cannot see who viewed you & most profiles haven’t been updated due to the latest update.
Even the distance is off.
I won’t be renewing my subscription.
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The worst thing about zoosk dating app.

The ethnicity and body type selection has been removed from dating filter when zoosk was reconstructed.

Terrible

Didn’t even have my account open for less than 5 minutes and said I was blocked due to some activity on my account. I haven’t done anything. I was flagged for no reason. I just want to find love and I won’t on this app.

New update trash

I have been a member for quite sometime. Spoke with few that seemed genuine and few bad eggs. With the new update; less features, no price reduction. Will be deleting. Not worth it anymore. Tacky.

Waste of money, waste of time

It wasn’t a great out to start with, but now that they made upgrades and fixes, they’ve just made it worse. It is a worthless useless app.

Update is horrible

The new update is horrible and you cannot see who likes you or who you liked. It looks like you went backwards instead of forward with technology and it looks like a kid designed the new update to the app.

Terrible since last update

Zoosk used to be ok, now it sucks since last update. Cannot block people, no more seeing who viewed you, locals not showing up on searches or who is online as much. Terrible, negative 5 stars now 🤬

Mostly scammers, no customer service

Lots of scammers (not real, or not who they say they are). Recent “improvement” absolutely sucks. Can’t get hold of a human for customer support

Big Roses

Once’s