Zosi Smart User Reviews

Customer Experience

Positive experience66.9% of reviews
Neutral9.7% of reviews
Negative experience23.3% of reviews

~ Based on 1,440 written reviews from the US App Store.

What users say

Is Zosi Smart Safe?

Zosi Smart appears safe based on user ratings. AppsHunter Safety Score for Zosi Smart is 90/100.

This assessment is based on 20,096 user ratings, with an App Store average of 4.5/5.

Safety Analysis

89.1% of ratings point to a safe experience
5.4% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 20,096 App Store ratings for Zosi Smart.

Is Zosi Smart Legit?

Zosi Smart appears to be a legitimate app. AppsHunter Legitimacy Score for Zosi Smart is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Received update today app stopped working, pls fix

Received update today app stopped working, pls fix

Ya no es tan buena como antes, hace cuatro años

Ya no es tan buena como antes, hace cuatro años la aplicación porque movimiento con del aire marca ni siquiera personas hay afuera no funciona esta aplicación

App

Not working correctly

🙂

Live broadcasts sometimes tend to be frizzy and many slowdowns even with a good internet, dene to correct that problem

Slow

Fix your speeds

Why did I choose this!!!???

This is the worst app I have ever used and, considering it's a very important security app, in this day and age, I’m appalled it's not better.
It's not user friendly at all.
I’m so disappointed I chose this particular security camera to save some money only to find out I had no choice but to stick with ZosiSmart! Smart?!? I’ve not found anything smart yet.
If you need to find a particular time you have to sit and watch to pin point when something happened through hours of little marks on a timeline. It's not intelligent enough to eliminate tree movements or spider webs in the breeze even though set to detect a person or an animal.
My own fault.
I’m now going to go to a professional company and have a proper system installed with a decent visual feed I can scroll through easily.
I’ve wasted sooooo much time on this app and I'll never get it back.
Show more

Camera good app rubbish

I managed to set up the Zosi camera. It seems pretty fast, and the picture quality is good. However, the app completely makes it useless because although you can view the live feed, if you set it to record continuously and then go back to view something that has been recorded, it doesn’t actually play it. It just shows a load of thumbnails with no pictures, so you can’t view the recordings.
Show more

Slow and featureless

Very little control over camera functions and slow to load if at all. Notification settings turn off randomly!

Latest update has problems

Your latest update on the app has firstly caused the video viewing size to become smaller not full width anymore also for some reason the app is now using up all my iPhone storage 34gb in 6 days from a fresh install

Quality system poor app

Disappointed that the dvr wont go past 2025 and app keeps crashing saying signal is weak on a wired unit, major update needed

画質は良いが通信が遅い。

カメラを違うメーカーで2回ほど使用しましたが以前使用していたメーカーのアプリと比べると通信速度がかなり遅く感じます。
ただ、画質に関しては確実に良くなっていますのである程度は仕方ない部分があるのは理解出来るのですがそれにしても遅いと思います。
アプリの使い勝手もイマイチ複雑なのでその2点が改善されると尚良い商品になるかと思います。

Response from developer

フィードバックをいただきありがとうございます。アプリケーションのご利用中にご不便をおかけしましたことを深くお詫び申し上げます。ご報告いただいた問題とご提案につきましては、専門技術者による対応が必要となります。問題の詳細をsupport@zosisecurity.comまでお送りください。弊社の技術チームが迅速に対応させていただきます。ご協力ありがとうございます。ご連絡をお待ちしております。

They helped fixed the bugs

Thank you!

Update broke app

Update broke ability to change camera intelligent detection settings. Still works on android not on IOS

Horrible!!

Si pudiera le doy 0 no compren esta marca, 2 cámaras ya perdieron el color ahora son blanco y negro no puedo ver las cámaras cuando salgo de viaje desde mi teléfono, de principio todo bien, después se desconectó de todo ya traté y no hay manera de solucionarlo, total decepcionada, no la recomiendo para nada, No gastes tu dinero.
Show more

Cameras do not always load an app

A very frustrating app. I have eight cameras when I open the app I sometimes get two, sometimes six of the cameras, everything seems to be working at home, but whenever I use the app to look at the cameras, it does not connect to all of them. I’ve tried rebooting the system, reloading the app, updating the app. Nothing has worked so far.
Show more

They deleted my other review

Fraud company looking for class action lawsuit against them

パスワードエラー

何度正しいパスワードを入力してもエラーになり
カメラ映像を確認できません。

念の為パスワードに間違いが無いか確認しても不備はなし。

何のための防犯カメラなのか。

Glitchy app and cameras go down often

In the first year, I’ve had to have the cameras rewired five times. I’m in the second year and I’ve already had them rewired twice. The app is glitchy. You can’t view videos for only a short period of time before the app completely close . You can’t store videos beyond one minute this company product and app sucks, and try to get in contact with someone is difficult because they are not in this country and you have to deal with email responses during the time that you’re sleeping and they’re awake.
Show more

Great app

I’ve being using this app for over 5 years and have had no problems. Other apps force ads on you and limit access. Thank you Zosi!!

IceMan

IceMan