Unreliable program
It’s almost unbelievable that an app this poorly designed and dysfunctional still exists in 2026. For a company that charges veterinary students hundreds of dollars to access essentially the same question bank year after year, the complete lack of investment in its app is embarrassing.
constant crashes, painfully slow loading times, recurring error messages, missing basic functionality such as the ability to mark questions, and an outdated interface with graphics that look like they belong in 2005. Instead of making NAVLE preparation easier and more efficient, Zuku has managed to turn this already stressful studying experience into an unnecessarily frustrating one. I have wasted HOURS of valuable study time dealing with error messages, repeatedly logging in and out, refreshing pages, and even deleting and reinstalling the app just to get it to function.
We’re asking for a functional, reliable study app with BASIC features that should be standard in 2026. I have absolutely zero programming experience, yet I’m genuinely convinced I could build a better-functioning app with AI.
Zuku should be investing in competent developers, modernizing the platform to deliver basic functionality instead of continuing to charge premium prices and stashing profit while their app doesn’t even work. It’s embarrassing, disappointing, and unacceptable.
constant crashes, painfully slow loading times, recurring error messages, missing basic functionality such as the ability to mark questions, and an outdated interface with graphics that look like they belong in 2005. Instead of making NAVLE preparation easier and more efficient, Zuku has managed to turn this already stressful studying experience into an unnecessarily frustrating one. I have wasted HOURS of valuable study time dealing with error messages, repeatedly logging in and out, refreshing pages, and even deleting and reinstalling the app just to get it to function.
We’re asking for a functional, reliable study app with BASIC features that should be standard in 2026. I have absolutely zero programming experience, yet I’m genuinely convinced I could build a better-functioning app with AI.
Zuku should be investing in competent developers, modernizing the platform to deliver basic functionality instead of continuing to charge premium prices and stashing profit while their app doesn’t even work. It’s embarrassing, disappointing, and unacceptable.
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VSVet student26
Won’t let me login
The app never works. I can login from through the website on my computer, but for some reason I can’t login on the app.
AAlexDav1210
The app will not even allow you to log in, and the company gives no Fs about it
I’ve asked for a refund multiple times now and their customer service, their representative Moira Baker, and their owner all have said no even though I paid for this product almost 6 months ago and have not been able to use it. Stay away from them, Vet Prep is a million times better and their customer service are not half as inept as these people are
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MMayu1996022702917
Used for BCSE and passed
Despite the app is still having some issues it works and the content is good quality. The customer support is really fast and effective
AAdrianaAnzola
Poor Mobile Platform
The app is poorly formatted. The links to the study materials bring you to a page for purchasing memberships. None of the links correctly bring you anywhere. The app crashes. It’s just very badly made and super disappointing
Ppippip98
