Beware
Terrible
Response from developer
Hi there, Thank you for sharing your feedback with us and we sincerely apologize for the experience you have had. Our verification process is in place to ensure the safety and security of all our players' accounts and to comply with regulatory requirements. There are times when we may need to take a closer look at submitted documents or request additional information as part of our standards and we sincerely apologize that this added to your frustration. We would love the opportunity to make this right for you and get your verification resolved as smoothly as possible. Please don't hesitate to reach out to us at support@zulacasino.com and our team will personally assist you. We hope to welcome you back soon. 💙
Horrible customer service
Response from developer
Hi there, Thank you for sharing your feedback with us and we sincerely apologize for the experience you have had. We take all player concerns seriously and would like to investigate this matter thoroughly for you. Please reach out to us at support@zulacasino.com and one of our Customer Support Representatives will personally look into your account and work towards a resolution as quickly as possible. We appreciate your patience and understanding and want to assure you that we are here to help. 💙
Get Stuck Into The Action
Response from developer
Hi Tom, Thank you so much for taking the time to leave us a review and congratulations on winning off your sign up bonus! 🎰🎉 We absolutely love hearing stories like yours and we are so glad your experience with us started off on such an exciting note! We pride ourselves on offering a generous and rewarding welcome experience and we hope this is just the beginning of many more great wins ahead. We wish you the very best of luck on our sister sites too and hope the wins keep coming your way! If you ever need anything, please don't hesitate to reach out to us at support@zulacasino.com. Happy spinning! 🎰
GREAT SIGN UP OFFER
Response from developer
Hi there, Thank you so much for the amazing review! 🎰 We are absolutely happy to hear that you are enjoying your experience at Zula Casino! We pride ourselves on offering a wide and exciting range of slots to keep every session fresh and entertaining. We are especially glad to hear that our generous sign up offer of 10 SC + 120,000 GC has made a great first impression, that is just the beginning of what Zula Casino has to offer! We look forward to continuing to bring you an amazing social casino experience. Happy spinning and may the wins keep coming! 🎰
Terrible, garbage app
Me sign in. Says password is incorrect. I even reset the password using my email and it still says it’s incorrect. This app is so bad it’s had an error that won’t even let you create an account. Never come across such a badly designed social casino app, and I’m a regular user of many.
Response from developer
Hi there, Thank you for taking the time to share your feedback with us and we sincerely apologize for the frustrating experience you had when trying to sign in. We take all technical concerns very seriously and would like our support team to investigate this matter further. We want to assure you that this is not the experience we strive to provide our players and we deeply regret the inconvenience caused. We would love the opportunity to make this right for you and get you up and running as quickly as possible. Please don't hesitate to reach out to us at support@zulacasino.com with details about the specific issue you encountered, so our team can investigate and work towards a resolution for you promptly. We truly appreciate your patience and understanding and hope to welcome you to the Zula Casino community very soon. 💙
Definitely worth the investment
Response from developer
Hi there! Thank you so much for the wonderful review! 🎰 We are absolutely happy to hear that you have had such a positive experience with us and congratulations on your winnings! It's always so exciting to hear success stories like yours and we truly appreciate you taking the time to share it with us. We pride ourselves on delivering a fun, exciting and rewarding social casino experience and we are so glad that has been your experience with Zula Casino. We look forward to continuing to bring you great games, daily bonuses and more winning moments ahead. If you ever need anything, please don't hesitate to reach out to us at support@zulacasino.com. Happy spinning and may the wins keep coming! 🎰
Don’t listen to their reply
Really fun and engaging platform
Great Refer A Friend Bonus
Great Redeemable Options and Slot Titles
Response from developer
Hi, thank you so much for the thoughtful review and for recommending Zula Casino to your friends! 🎰 We are happy to hear you have been enjoying our slot titles, Refer a Friend program, and daily bonuses! We truly appreciate your kind words and are committed to continuing to put our players first. We look forward to bringing you even more exciting games and rewarding promotions. Happy spinning and thank you for being part of the Zula Casino community! 🎰
Delete this app
Response from developer
Hi Jazzy, thank you for sharing your feedback with us and we sincerely apologize for the frustration caused. We understand how inconvenient this experience has been and we completely hear your concerns. Please know that our verification process is in place to ensure the safety and security of all our players' accounts and to comply with regulatory requirements. We would like the opportunity to make this right for you. Please don't hesitate to contact us at support@zulacasino.com and our team will do their best to assist you through the verification process as smoothly as possible. We hope to welcome you back soon.
Join For Welcome Bonus
Response from developer
Hi Ellis, Thank you so much for the wonderful review! 🎰 We are happy to hear that you made the most of your Zula Casino welcome bonus and walked away with more Sweep Coins in your pocket! Our generous welcome bonus is just the beginning of what Zula Casino has to offer. With a wide variety of exciting games, daily free play opportunities, and a rewarding social casino experience, there is always something to look forward to. We look forward to continuing to provide you with an amazing gaming experience. Happy spinning and may the wins keep coming! 🎰
Another app that only takes money. Does not pay
They are the modern day bank robbers but they get away with it. Company’s given millions by the government so it’s not earned and then being greedy when spmeone finally wins. Stay away.
Response from developer
Hi, thank you for taking the time to share your feedback with us. We are sorry to hear that your experience has not been enjoyable and we sincerely apologize that we have fallen short of your expectations. We want to assure you that we are dedicated to providing a fair and enjoyable gaming experience for all our players. Our games utilize advanced technology and sophisticated algorithms to ensure that every spin produces completely random outcomes, giving every player an equal chance during their gameplay. All of our games have undergone rigorous quality assurance procedures before being made available to our players. Please do not hesitate to contact us at support@zulacasino.com so that we can gain a deeper understanding of the issues you faced and work towards finding a solution. Thank you once again for bringing this to our attention.
Remove from store
Apps like this who want you to jump through so many hoops to get paid need shut down
Have Good Buffalo Slots
Response from developer
Hi there! Thank you for your amazing review! 🎰 We are pleased you are enjoying our Buffalo Slots collection on Zula Casino! We pride ourselves on offering a wide variety of visually stunning and exciting slot games to keep every session fresh and entertaining. We look forward to bringing you even more thrilling games soon. Happy spinning! 🦬
Huge verification problem
50 spins in a row not even a simple win
Ha ha what a joke
Response from developer
Hi Shontellina, Thank you for taking the time to share your feedback and we sincerely apologize for the frustration you have experienced during the verification and redemption process. We completely understand how it can feel overwhelming when multiple documents are requested and we are truly sorry for any inconvenience this has caused. Our verification process is in place to ensure the safety and security of our customers and the integrity of our platform, and sometimes we may need to ask for additional information to meet regulatory requirements. We appreciate your patience and would love the opportunity to resolve this for you as quickly as possible. Please reach out to us at support@zulacasino.com and one of our Senior Customer Support Representatives will personally assist you. Thank you for bringing this to our attention.
Zula cash out
Response from developer
Hello, thank you for sharing your feedback and we sincerely apologize for the frustrating experience you have had during the verification process. We completely understand how discouraging it can feel to receive the same response repeatedly and we are truly sorry that your concerns have not been addressed in a more personal and effective manner. We want to assure you that our support team consists of real people who genuinely care about resolving your concerns. As this is an anonymous review we are not able to locate the account in question. We kindly ask you to reach out to us directly at support@zulacasino.com so we can review your specific situation and work towards getting everything resolved for you as promptly as possible. We look forward to hearing from you and making things right!
