Don’t listen to their reply
Really fun and engaging platform
Great Refer A Friend Bonus
Great Redeemable Options and Slot Titles
Response from developer
Hi, thank you so much for the thoughtful review and for recommending Zula Casino to your friends! 🎰 We are happy to hear you have been enjoying our slot titles, Refer a Friend program, and daily bonuses! We truly appreciate your kind words and are committed to continuing to put our players first. We look forward to bringing you even more exciting games and rewarding promotions. Happy spinning and thank you for being part of the Zula Casino community! 🎰
Delete this app
Response from developer
Hi Jazzy, thank you for sharing your feedback with us and we sincerely apologize for the frustration caused. We understand how inconvenient this experience has been and we completely hear your concerns. Please know that our verification process is in place to ensure the safety and security of all our players' accounts and to comply with regulatory requirements. We would like the opportunity to make this right for you. Please don't hesitate to contact us at support@zulacasino.com and our team will do their best to assist you through the verification process as smoothly as possible. We hope to welcome you back soon.
Join For Welcome Bonus
Response from developer
Hi Ellis, Thank you so much for the wonderful review! 🎰 We are happy to hear that you made the most of your Zula Casino welcome bonus and walked away with more Sweep Coins in your pocket! Our generous welcome bonus is just the beginning of what Zula Casino has to offer. With a wide variety of exciting games, daily free play opportunities, and a rewarding social casino experience, there is always something to look forward to. We look forward to continuing to provide you with an amazing gaming experience. Happy spinning and may the wins keep coming! 🎰
Another app that only takes money. Does not pay
They are the modern day bank robbers but they get away with it. Company’s given millions by the government so it’s not earned and then being greedy when spmeone finally wins. Stay away.
Response from developer
Hi, thank you for taking the time to share your feedback with us. We are sorry to hear that your experience has not been enjoyable and we sincerely apologize that we have fallen short of your expectations. We want to assure you that we are dedicated to providing a fair and enjoyable gaming experience for all our players. Our games utilize advanced technology and sophisticated algorithms to ensure that every spin produces completely random outcomes, giving every player an equal chance during their gameplay. All of our games have undergone rigorous quality assurance procedures before being made available to our players. Please do not hesitate to contact us at support@zulacasino.com so that we can gain a deeper understanding of the issues you faced and work towards finding a solution. Thank you once again for bringing this to our attention.
Remove from store
Apps like this who want you to jump through so many hoops to get paid need shut down
Have Good Buffalo Slots
Response from developer
Hi there! Thank you for your amazing review! 🎰 We are pleased you are enjoying our Buffalo Slots collection on Zula Casino! We pride ourselves on offering a wide variety of visually stunning and exciting slot games to keep every session fresh and entertaining. We look forward to bringing you even more thrilling games soon. Happy spinning! 🦬
Huge verification problem
50 spins in a row not even a simple win
Ha ha what a joke
Response from developer
Hi Shontellina, Thank you for taking the time to share your feedback and we sincerely apologize for the frustration you have experienced during the verification and redemption process. We completely understand how it can feel overwhelming when multiple documents are requested and we are truly sorry for any inconvenience this has caused. Our verification process is in place to ensure the safety and security of our customers and the integrity of our platform, and sometimes we may need to ask for additional information to meet regulatory requirements. We appreciate your patience and would love the opportunity to resolve this for you as quickly as possible. Please reach out to us at support@zulacasino.com and one of our Senior Customer Support Representatives will personally assist you. Thank you for bringing this to our attention.
Zula cash out
Response from developer
Hello, thank you for sharing your feedback and we sincerely apologize for the frustrating experience you have had during the verification process. We completely understand how discouraging it can feel to receive the same response repeatedly and we are truly sorry that your concerns have not been addressed in a more personal and effective manner. We want to assure you that our support team consists of real people who genuinely care about resolving your concerns. As this is an anonymous review we are not able to locate the account in question. We kindly ask you to reach out to us directly at support@zulacasino.com so we can review your specific situation and work towards getting everything resolved for you as promptly as possible. We look forward to hearing from you and making things right!
Worse Casino Ever
As soon as you start winning take the money and RUN! These Canadian crooks will throw you big wins at the beginning and once you start depositing more and more your winning is OVER they will rob you dry.
This casino needs to be shut down!
They lure in new players with big wins to get you hooked then destroy you financially. Be Careful!
Response from developer
Hello Duson, Our games, as well as those offered by our trusted partners, utilize advanced technology and sophisticated algorithms to ensure that every spin produces completely random outcomes. To ensure the highest standards, all our games have undergone rigorous quality assurance procedures before being made available to our players. At Zula Casino, we believe gaming should always be a source of entertainment, never distress or burden. For players who feel their experience is becoming overwhelming, we offer tools and options to help manage gameplay responsibly. As this is an unverified review, we are not able to locate the account in question. Please reach out to us at support@zulacasino.com so we can discuss how we can best address your concerns.
BS!!!!!!!!!
Response from developer
Hi, Thank you for your feedback. Our Verification process can take time to review and authenticate, and sometimes we may need to ask for additional information or clarification to meet regulatory requirements. We value the privacy and protection of our customers' information. The verification process allows us to confirm your identity and establish trust; This, in turn, will enhance your experience with Zula Casino and its features. As a result, we will be able to offer you more as a customer while ensuring the safety of your gameplay and our platform. Please contact customer support at support@zulacasino.com and we will do our best to assist you with the specific issue you have with your verification.
Terrible customer support
Response from developer
Hello, Thank you for your feedback. Our Verification process can take time to review and authenticate, and sometimes we may need to ask for additional information or clarification to meet regulatory requirements. We value the privacy and protection of our customers' information. The verification process allows us to confirm your identity and establish trust; This, in turn, will enhance your experience with Zula Casino and its features. As a result, we will be able to offer you more as a customer while ensuring the safety of your gameplay and our platform. Please contact customer support at support@zulacasino.com and we will do our best to assist you with the specific issue you have with your verification.
Do not download
Response from developer
Hello, Thank you for taking the time to share your feedback. We are truly sorry to hear that your redemption experience felt frustrating, that’s never what we want for our players. At Zula Casino, we follow strict verification and security requirements to ensure every redemption is processed safely and to the correct account holder. This process can sometimes take a little longer, but it’s essential for maintaining the integrity and protection of our players and platform. We would like to review your case personally to ensure everything is moving along smoothly. Please reach out to us at support@zulacasino.com with your account information so that our team can assist you directly. We appreciate your patience and understanding as we continue to improve our processes and deliver a secure, enjoyable experience for all our players.
*Update 1-22-26** Save yourself
In 2024 I cashed out once a week or every other week.
-> In 2025 I cashed out twice…….the entire year.
I didn’t suddenly become terrible at gambling, and it’s not a coincidence that they were banned from six additional states in 2025(they started the year banned from just 1). Now suddenly their algorithm starts to be wayyyy against you? Yeah right.
It’s worth noting that the largest game provider that they had on their platform left their US operations entirely. It was also the provider that had the most winnable games. They saw the writing on the wall with Zula’s algorithm and bounced.
Fun games
Response from developer
Hi there, we are happy to hear you are enjoying the games and that you have completed verification! 🎉 We are confident your redemption will go smoothly, but if you need any help, our team is always here at support@zulacasino.com. Thank you for playing Zula Casino!
