Zumiez Reviews: Is It Legit?

Customer Experience

Positive experience18.4% of reviews
Neutral8.5% of reviews
Negative experience73.1% of reviews

~ Based on 375 written reviews from the US App Store.

What users say about Zumiez

Is Zumiez Safe?

Zumiez appears mostly safe based on user ratings. AppsHunter Safety Score for Zumiez is 82/100.

This assessment is based on 5,184 user ratings, with an App Store average of 4.1/5.

Safety Analysis

78.1% of ratings point to a safe experience
3.5% of ratings suggest some concerns
18.4% of ratings point to a risky experience

~ Based on 5,184 App Store ratings for Zumiez.

Is Zumiez Legit?

Zumiez appears to be a legitimate app. AppsHunter Legitimacy Score for Zumiez is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

log in issue

will not let me log in no matter how much i try

Perfect

Great app just wish they had the same things as the web

hi

i shop here alot funny app 😂

Busted App

Can’t log in whatsoever and only solution is to call someone for help which isn’t ideal for trying to use the app in store :/

Won’t let me log in

I enter my phone # that Ik is linked to a Zumiez account and it doesn’t work. Even when I try to create a new one with an email it doesn’t work. Pls fix your app.

This app needs work

Don’t get me wrong it’s a decent app but it definitely has some issues, when you go to search up clothes your looking for or shoes you can barely or just not even be able to press the “ view all recommendations “.
It takes so long for your items to be added to the cart to where they don’t even go into your cart half the time, you can’t even look at clothes half the time from how much it lags aswell and there’s a lot more but don’t get me wrong it’s not a bad nor really good app either, But yall really need to work on it PLEASE. AND CHANGE IT TO WHERE WE CAN GET CLOTHES WITH OUR STASH POINTS. Or atleast a discount depending how many you use or choose to use or something cause that’s actually just stupid.
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Won’t let me login

It glitched while I was making an account and ever since it won’t let me login

Amazing staff

Some kid named Maverik was very helpful and was nice. He helped me out and got me everything I needed. Another named sean good he was very kind a welcoming

FIX THE DANG APP OML.

I love your store but dude fix the app, I try using it every once in awhile but it never seems to work.

App suxor

Why is the stash on the app? Why not just keep it on the website? The username doesn’t match and then the passwords don’t work.

Login issues

As soon as I opened the app it wouldn’t let me login. I have a bunch of points and don’t want to loose them for a simple issue

Aura

The only thing I need to say is aura🤑

Cannot Log In For Months Now

Why would I need to contact customer support to login to an app? Seems easier to fix the issue and give the customer support a break. It seems a lot of people are having this issue.

Peak app

I’m pretty sure most of the bugs are fixed and it’s a pretty peak app. The people at my store are really cool and I found some clothes that look sick on me, download it it’s awsome sauce 😜

bad app i order do not waste ur money

do not waste your money

Most frustrating app I’ve ever tried to get in

I went into the store and they were like “yo you have a lot of points go use them in the app” so I downloaded the app and it hasn’t been letting me log in at all I’ve tried 100+ times, and like most people I went to the reviews and saw the developer say call this number so I did. I have been on hold for an hour just trying to log into an app, the entire experience is leaving a bad taste in my mouth.
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Love zumiez but the app is bad

Need a more simplified design that saves progress when shopping horrible design

Login issues

I’m having trouble logging in. The app is giving ‘error 3’ as a response.

Doesn’t work this app

I can't log in to the app even though I can log in on the web but the reason why I want to use the app is because I want to see my points but when inserting my phone number it says this "Cannot get stashID from UserDefaults!"

Item in the cart issue

Overall this app is solid but I am getting very tired of this set of bones bearings that I literally can’t remove from my goddamn cart I don’t want them if I want to buy something else it’s gonna charge me for these bearing I do not need. For context it doesn’t explicitly show that its in my cart but when I go to checkout it shows the bearings and adds up the cost fix the damn app I’m disappointed…
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