1 Star — Absolutely Terrible Experience
My food has been ready for 40 minutes, and the driver still hasn’t even gone to pick it up. I’ve called the driver multiple times and he keeps saying he’s “on his way,” but he clearly isn’t. Meanwhile, my food is just sitting there getting cold.
What makes it even worse is that there is no option to properly contact customer support through the app when something goes wrong. I’m literally left with no way to get help.
I’m extremely disappointed with this service. Waiting this long for food that was already prepared is ridiculous, especially when the driver isn’t even picking it up. I’m deleting the app after this and definitely won’t be using it again.
What makes it even worse is that there is no option to properly contact customer support through the app when something goes wrong. I’m literally left with no way to get help.
I’m extremely disappointed with this service. Waiting this long for food that was already prepared is ridiculous, especially when the driver isn’t even picking it up. I’m deleting the app after this and definitely won’t be using it again.
Show more
Zuu is a good app
It is a good app because I ordered one time is was a good
خراپ
هیچترین ئاپ بەجدی لۆ یەک شوێن گەیاندنتان نیە بە خۆشتان دەرێن شەریکەی گەیاندن🤢
Response from developer
سلاو بەڕێز پەری، داوای لێبوردن دەکەین لە هەندێک کاتی باراناوی و کەش و هەوای خراپ، گەیاندنمان ڕادەوەستێت بۆ شوێنە دوورەکانی سەنتەری شار. ئەگەر هێشتا کێشەی گەیاندنتان هەیە، تکایە مەسج یان تەلەفۆن بۆ ئەم ژمارەیە بکەن 07504290200 هیوادارین بتوانین لە کاتەکانی تر خزمەتتان بکەین بە داشکاندن و ئۆفەرە تایبەتەکانمان. لەگەل ڕێزمان
WORST APP IN HISTORY
This is the first and last time i use this app
Response from developer
Hi, We're sorry to see this feedback, but without details, it's difficult for us to understand what went wrong. Zuu is constantly being improved, and we're committed to resolving any real issues our users face. Please contact us at +964 750 429 0200 (call or message) so we can assist you directly. We're here to help.
Zuu delivery app
Best food delivery app in Erbil.
