extremely unprofessional
I would honestly rather starve than order from here again. The delivery was extremely late, and the whole experience was completely unprofessional. Food delivery is supposed to save you time, not make you sit around waiting with no proper service. Definitely not
ordering from Zuu again.
ordering from Zuu again.
1 Star — Absolutely Terrible Experience
My food has been ready for 40 minutes, and the driver still hasn’t even gone to pick it up. I’ve called the driver multiple times and he keeps saying he’s “on his way,” but he clearly isn’t. Meanwhile, my food is just sitting there getting cold.
What makes it even worse is that there is no option to properly contact customer support through the app when something goes wrong. I’m literally left with no way to get help.
I’m extremely disappointed with this service. Waiting this long for food that was already prepared is ridiculous, especially when the driver isn’t even picking it up. I’m deleting the app after this and definitely won’t be using it again.
What makes it even worse is that there is no option to properly contact customer support through the app when something goes wrong. I’m literally left with no way to get help.
I’m extremely disappointed with this service. Waiting this long for food that was already prepared is ridiculous, especially when the driver isn’t even picking it up. I’m deleting the app after this and definitely won’t be using it again.
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زۆر خراپە گەیاندنتان
زۆر خراپە گەیاندنتان بە ٢ سەعات گەیاندن نایە
Worst delivery
Waited 25 minutes and rider hasn’t picked order yet ; there excuse was that “it is a Friday “
Zuu is a good app
It is a good app because I ordered one time is was a good
خراپ
هیچترین ئاپ بەجدی لۆ یەک شوێن گەیاندنتان نیە بە خۆشتان دەرێن شەریکەی گەیاندن🤢
WORST APP IN HISTORY
This is the first and last time i use this app
Zuu delivery app
Best food delivery app in Erbil.
Deleting this app
They did not refund the money for me i even told them about my situation that the food was cold and the order was one hour late , they told me that we gonna refund you the money with a voucher but they didnt i called them twice they did not pickup , one of the worst customer support
Zuu
Zuu is worest app
Can’t even make an account
Don’t waste your time downloading it
Lying
Lier
All the discounts are fake
..
Can’t even put my location
When I put my location it doesn’t work can’t do anything
Response from developer
Hello dear user, Thank you for your feedback. We're sorry to hear that the location feature isn't working for you. This may be caused by GPS settings or a technical issue on certain devices, and we want to fix it as quickly as possible. Could you please share a screenshot or screen recording, and also tell us your device model? This information helps us detect issues on different devices and solve the problem faster. Please contact us anytime: Email: info@zuuapp.com Phone/WhatsApp: +964 750 544 4323 We kindly ask you to consider updating your rating from 1 star to 5 stars. 🌟🌺 Thank you for helping us improve the Zuu App!🌺
Worst app ever
Please please please do not download or use this app if you have it delete it immediately i have experienced the worst food poisoning in my life because of a food order from this app and when i told them about it they only said we feel bad for you and they would not answer me any more or try to compensate me or anything else, they are unprofessional and unreliable.
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Error
It doesn’t even work it just gives an error.
Har alle error natuane hich dawabkay awa chno abe nziky mangeka downloadm bas natanm hich dawabkam
.
Crash
Zor crash daka (iPhone 11)
Lots of notifications.
Kaka meshkman chu hande notification be 🤦🏻♂️.
Cheat
When my food was wrong and i complained theye give me back a voucher but the voucher doesn’t work invoice number is 68036
