MyBSWHealth vs CityVet
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyBSWHealth
Manage all your healthcare needs in one app. Find doctors, schedule appointments, communicate with your care team, view results, and pay bills. You can also complete telehealth visits, refill prescriptions, and track health data.
- Find doctors and schedule appointments
- Communicate with care team
- View lab results and visit summaries
- Pay bills
- Complete telehealth visits
- Refill prescriptions
- Manage family healthcare
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Baylor Scott & White’s MyBSWHealth app gives you the ability to manage all of your healthcare needs in one place. Within the app, you can: • Find doctors and locations in your network and schedule appointments with ease • Securely communicate with your care team • View lab results and past visit summaries • Review and pay bills • Complete a telehealth visit and get a diagnosis and prescription on your smart phone without leaving home • View deductible, out of pocket max, and claims information if you are a member of the Scott and White Health Plan • Transfer or refill prescriptions at BSW pharmacies • Upload health and fitness data, including data from the “Apple Health app”, when enrolled in self-tracking programs • Manage your family’s healthcare needs from a single place The MyBSWHealth app is just one way that Baylor Scott & White is making healthcare the way it should be.
CityVet
Manage your pet's health conveniently. Access medical records, request appointments, and refill prescriptions. Experience personalized veterinary care from a team of pet parents.
- Pet health records access
- Appointment requests
- Prescription refill requests
- Personalized veterinary care
- Information on services
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Your Kind of Care. With the CityVet app clients have access to their pet's health records, appointment and prescription refill requests, and more! We understand a trip to the vet can be stressful, but when you and your four-legged friend walk through our door, you’re in the hands of other pet parents like you. Whether you come in for routine vaccinations, surgery, or dental care, making sure you leave happy and your pet leaves healthy is our number one priority. We are here to provide wag-worth wellness for your pet!
Screenshots
Verdict
The clearest difference is rating: MyBSWHealth at 4.8 against CityVet's 4.1. MyBSWHealth also leads on ratings volume (243K vs 39) and chart position (#81 vs unranked). CityVet's advantage is review sentiment (65% vs 45%) and update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyBSWHealth holds the better App Store score, 4.8 against 4.1. That said, the two scores are not equally well evidenced: MyBSWHealth has 243K ratings behind it against 39, so its average is the more settled of the two. Written reviews complicate that: 45% of MyBSWHealth's written reviews are positive against 65% of CityVet's, so the app with the better star average is not the one people write more warmly about.
MyBSWHealth ships an update every 2 months, CityVet every 3 weeks. The most recent releases landed on November 9, 2026 and November 3, 2026 respectively.
| Parameter | MyBSWHealth | CityVet |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (243K ratings) — better | 4.1 (39 ratings) |
| Positive reviews | 45.0% of reviews | 65.2% of reviews — better |
| Number of ratings | 243K — better | 39 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #81 — better | — |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.2 | 15.1 — better |
| Further details — not scored | ||
| Size | 237 MB | 40 MB |
| Age rating | 12+ | 4+ |
| Developer | Baylor Scott and White Holdings | CV MUTTS |
Customer experience
MyBSWHealth
CityVet
Bugs and requests
MyBSWHealth
Reported bugs
3 issues- Frequent crashes and error messages
- Delayed or missing lab result updates
- Inaccurate provider and location information
Requested features
4 requests- Ability to easily switch between patient accounts
- Option to print or download medical records
- Improved messaging and communication with providers
- More intuitive organization of test results and appointments
CityVet
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyBSWHealth
No in-app purchases
CityVet
No in-app purchases
