MyBSWHealth vs Touchstone Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyBSWHealth
Manage all your healthcare needs in one app. Find doctors, schedule appointments, communicate with your care team, view results, and pay bills. You can also complete telehealth visits, refill prescriptions, and track health data.
- Find doctors and schedule appointments
- Communicate with care team
- View lab results and visit summaries
- Pay bills
- Complete telehealth visits
- Refill prescriptions
- Manage family healthcare
Read full descriptionHide full description
Baylor Scott & White’s MyBSWHealth app gives you the ability to manage all of your healthcare needs in one place. Within the app, you can: • Find doctors and locations in your network and schedule appointments with ease • Securely communicate with your care team • View lab results and past visit summaries • Review and pay bills • Complete a telehealth visit and get a diagnosis and prescription on your smart phone without leaving home • View deductible, out of pocket max, and claims information if you are a member of the Scott and White Health Plan • Transfer or refill prescriptions at BSW pharmacies • Upload health and fitness data, including data from the “Apple Health app”, when enrolled in self-tracking programs • Manage your family’s healthcare needs from a single place The MyBSWHealth app is just one way that Baylor Scott & White is making healthcare the way it should be.
Touchstone Connect
This app facilitates secure communication between mental health professionals and clients. It allows for virtual meetings, appointment management, and completion of necessary documentation on various devices.
- Secure messaging
- Virtual client meetings
- Appointment viewing and confirmation
- Digital documentation completion
- Cross-device compatibility
Read full descriptionHide full description
Touchstone Mental Health provides services to adults in the Twin Cities metro area. Touchstone Connect will allow staff and clients to communicate via secure messaging; meet with their staff person virtually; view and confirm upcoming appointments; and complete required documentation all through their computer or mobile device.
Screenshots
Verdict
The clearest difference is review sentiment: MyBSWHealth at 44% against Touchstone Connect's 0%. MyBSWHealth also leads on rating (4.8 vs 3.0) and ratings volume (242K vs 2). Touchstone Connect's advantage is device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyBSWHealth holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: MyBSWHealth has 242K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 44% of MyBSWHealth's written reviews are positive against 0% of Touchstone Connect's.
MyBSWHealth ships an update every 2 months, Touchstone Connect monthly. The most recent releases landed on October 31, 2026 and October 30, 2026 respectively.
| Parameter | MyBSWHealth | Touchstone Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (242K ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 44.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 242K — better | 2 |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #73 — better | — |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.2 | 15.0 — better |
| Further details — not scored | ||
| Size | 237 MB | 220 MB |
| Age rating | 12+ | 12+ |
| Developer | Baylor Scott and White Holdings | Touchstone Mental Health |
Customer experience
MyBSWHealth
Touchstone Connect
Bugs and requests
MyBSWHealth
Reported bugs
3 issues- Frequent crashes and error messages
- Delayed or missing lab result updates
- Inaccurate provider and location information
Requested features
4 requests- Ability to easily switch between patient accounts
- Option to print or download medical records
- Improved messaging and communication with providers
- More intuitive organization of test results and appointments
Touchstone Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyBSWHealth
No in-app purchases
Touchstone Connect
No in-app purchases
Questions
Is MyBSWHealth free?
Is Touchstone Connect free?
Which has better reviews, MyBSWHealth or Touchstone Connect?
Do MyBSWHealth or Touchstone Connect have ads?
Which is updated more often, MyBSWHealth or Touchstone Connect?
Other comparisons
