Birdeye vs Review Manager System
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Birdeye
This platform helps multi-location businesses grow by automating customer acquisition. It offers tools for collecting reviews, managing leads, sending surveys, and texting customers, all from a single interface. Enhance your customer journey from initial contact to repeat business.
- Collect reviews from customers
- Convert leads and manage inquiries
- Run customer surveys
- Text customers directly
- Manage referrals
- Unified inbox for messages
- Analyze business insights
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Birdeye is the place for multi-location businesses to acquire customers on autopilot. Collect reviews, convert leads, run surveys, text customers, get referrals and much more -- all in one place. It’s time for a single-stack approach to business growth. Birdeye delivers winning experiences for every step of your customer journey. From search to sold, and repeat at scale with the all-in-one Experience Marketing platform. Connect with your customers at every touchpoint, whether you have 10 or 10,000 locations. The intuitive Birdeye app is your on-the-go means to leverage the convenience of sending new review requests, responding to messages from different channels and being available for all your customers. With effortless navigation and design along with instant notifications, the app ensures your customers are always a priority. * Send text or email review requests to your customers, making it effortless to get new reviews on Google, Facebook or 200+ other review sources supported by Birdeye. * Respond to all your reviews from one place and ensure your customers feel valued. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. * Use Birdeye Unified Inbox to view and respond to messages from customers through Webchat, text messages and Facebook Messenger -- from a single place. * Add internal notes, then assign messages within a team to better collaborate and get the best answer for the customer, easier & faster. * Analyze reports, gain actionable insights to make significant improvements where it counts. * Receive instant alerts and stay connected to your customers. About Birdeye: Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools. Any questions? Please contact support@birdeye.com.
Review Manager System
Consolidate and manage customer reviews from numerous platforms directly from your mobile device. Request new reviews, respond to existing feedback, and track your online reputation effortlessly. Stay updated with automatic syncing of new information.
- Manage reviews from 30+ platforms
- Request new reviews from clients
- Respond to, share, or dispute reviews
- View current review status
- Sync new information automatically
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Manage your Ac,Airbnb,Angies,Avvo,BBB,best web,brown book,caring,cih,Citysearch,cylex,dexknows,ezlocal,facebook,foursquare,google map,guild quality,Houzz,insider pages,judys book,Kudzu,local com,MerchantCircle,open table,Thumbtack,RateABiz, superpages,trip_advisor,weddingwire,yahoo local,yellowbot,yellow pages,yelp,zillow,trulia, home advisor and zomato etc business' reviews directly from the palm of your hand. Easily access what you need from your social account and sync new information automatically so you are always up to date. Features: - Request new reviews from your clients to display on your social account - Respond to, share or dispute reviews from your clients - View current review status and previous activity
Screenshots
Verdict
The clearest difference is update cadence: Birdeye at weekly against Review Manager System's every 2 months. Birdeye also leads on ratings volume (507 vs 5). Review Manager System's advantage is monetization model (free vs freemium) and review sentiment (67% vs 53%). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.3 for Birdeye against 4.2 for Review Manager System. That said, the two scores are not equally well evidenced: Birdeye has 507 ratings behind it against 5, so its average is the more settled of the two. Written reviews are what separate them: 53% of Birdeye's written reviews are positive against 67% of Review Manager System's.
Birdeye ships an update weekly, Review Manager System every 2 months. The most recent releases landed on October 19, 2026 and October 12, 2026 respectively.
| Parameter | Birdeye | Review Manager System |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (507 ratings) — better | 4.2 (5 ratings) |
| Positive reviews | 52.7% of reviews | 66.7% of reviews — better |
| Number of ratings | 507 — better | 5 |
| Update frequency | Weekly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 12.0 — better |
| Further details — not scored | ||
| Size | 147 MB | 20 MB |
| Age rating | 4+ | 4+ |
| Developer | Birdeye Inc. | Matthew Rubin |
Customer experience
Birdeye
Review Manager System
Bugs and requests
Birdeye
Reported bugs
3 issues- Mobile app crashes on login
- Syncing issues between mobile and web platforms
- Inaccurate review tracking and reporting
Requested features
4 requests- Improve mobile app functionality and stability
- Allow users to easily cancel subscriptions
- Offer more affordable pricing options
- Improve customer service and communication
Review Manager System
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Birdeye
No in-app purchases
Review Manager System
No in-app purchases
Questions
Is Birdeye free?
Is Review Manager System free?
Which has better reviews, Birdeye or Review Manager System?
Do Birdeye or Review Manager System have ads?
Which is updated more often, Birdeye or Review Manager System?
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