Comparison

Birdeye vs ThreeBestRated

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Birdeye

This platform helps multi-location businesses grow by automating customer acquisition. It offers tools for collecting reviews, managing leads, sending surveys, and texting customers, all from a single interface. Enhance your customer journey from initial contact to repeat business.

Highlights
  • Collect reviews from customers
  • Convert leads and manage inquiries
  • Run customer surveys
  • Text customers directly
  • Manage referrals
  • Unified inbox for messages
  • Analyze business insights
Read full description

Birdeye is the place for multi-location businesses to acquire customers on autopilot. Collect reviews, convert leads, run surveys, text customers, get referrals and much more -- all in one place. It’s time for a single-stack approach to business growth. Birdeye delivers winning experiences for every step of your customer journey. From search to sold, and repeat at scale with the all-in-one Experience Marketing platform. Connect with your customers at every touchpoint, whether you have 10 or 10,000 locations. The intuitive Birdeye app is your on-the-go means to leverage the convenience of sending new review requests, responding to messages from different channels and being available for all your customers. With effortless navigation and design along with instant notifications, the app ensures your customers are always a priority. * Send text or email review requests to your customers, making it effortless to get new reviews on Google, Facebook or 200+ other review sources supported by Birdeye. * Respond to all your reviews from one place and ensure your customers feel valued. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. * Use Birdeye Unified Inbox to view and respond to messages from customers through Webchat, text messages and Facebook Messenger -- from a single place. * Add internal notes, then assign messages within a team to better collaborate and get the best answer for the customer, easier & faster. * Analyze reports, gain actionable insights to make significant improvements where it counts. * Receive instant alerts and stay connected to your customers. About Birdeye: Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools. Any questions? Please contact support@birdeye.com.

About

ThreeBestRated

Discover the top three local businesses, professionals, restaurants, and healthcare providers in any city. A rigorous 50-point inspection ensures only verified and highly-rated establishments are featured.

Highlights
  • Top 3 business recommendations
  • 50-point inspection criteria
  • Verified local businesses
  • Restaurant and healthcare provider listings
  • City-wide business search
Features
Read full description

Our 50-point inspection includes reputation, history, complaints, ratings, proximity, satisfaction, trust, cost, reviews, and excellence. You only deserve the best in life. Three Best Rated ® have been created with the simple aim of finding you the top three local businesses, professionals, restaurants and healthcare providers in every city. Our employees select the top 3 local businesses. We only show businesses that are verified by our employees.

Screenshots

Birdeye4 screens
ThreeBestRated4 screens

Verdict

The call

The clearest difference is monetization model: ThreeBestRated at free against Birdeye's freemium. ThreeBestRated also leads on iOS requirement (13.0 vs 15.6). Birdeye's advantage is update cadence (weekly vs every 2 weeks). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Birdeye ships an update weekly, ThreeBestRated every 2 weeks. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.

Scorecard3 real differences · 7 level
Birdeye versus ThreeBestRated: the parameters behind the verdict, then further details
ParameterBirdeyeThreeBestRated
PriceFreeFree
Rating4.3 (510 ratings) — better—
Positive reviews52.0% of reviews — better50.0% of reviews
Number of ratings510 — better—
Update frequencyWeekly — betterEvery 2 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.613.0 — better
Further details — not scored
Size147 MB65 MB
Age rating4+17+
DeveloperBirdeye Inc.Signature Profit LLC

Customer experience

Birdeye

All ratings509 ratings
Positive81.9%
Neutral1.6%
Negative16.5%
Written reviews150 reviews
Positive52.0%
Neutral3.3%
Negative44.7%

ThreeBestRated

Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

Birdeye

Reported bugs

3 issues
  • Mobile app crashes on login
  • Syncing issues between mobile and web platforms
  • Inaccurate review tracking and reporting

Requested features

4 requests
  • Improve mobile app functionality and stability
  • Allow users to easily cancel subscriptions
  • Offer more affordable pricing options
  • Improve customer service and communication

ThreeBestRated

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Birdeye

No in-app purchases

None

ThreeBestRated

No in-app purchases

Questions

Is Birdeye free?
Birdeye is free to download, with no in-app purchases.
Is ThreeBestRated free?
ThreeBestRated is free to download, with no in-app purchases.
Do Birdeye or ThreeBestRated have ads?
Neither Birdeye nor ThreeBestRated shows ads.
Which is updated more often, Birdeye or ThreeBestRated?
Birdeye ships an update weekly, and ThreeBestRated every 2 weeks. Most recently, Birdeye was updated on October 24, 2026 and ThreeBestRated on October 25, 2026.

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