Birdeye vs ARC Print
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Birdeye
This platform helps multi-location businesses grow by automating customer acquisition. It offers tools for collecting reviews, managing leads, sending surveys, and texting customers, all from a single interface. Enhance your customer journey from initial contact to repeat business.
- Collect reviews from customers
- Convert leads and manage inquiries
- Run customer surveys
- Text customers directly
- Manage referrals
- Unified inbox for messages
- Analyze business insights
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Birdeye is the place for multi-location businesses to acquire customers on autopilot. Collect reviews, convert leads, run surveys, text customers, get referrals and much more -- all in one place. It’s time for a single-stack approach to business growth. Birdeye delivers winning experiences for every step of your customer journey. From search to sold, and repeat at scale with the all-in-one Experience Marketing platform. Connect with your customers at every touchpoint, whether you have 10 or 10,000 locations. The intuitive Birdeye app is your on-the-go means to leverage the convenience of sending new review requests, responding to messages from different channels and being available for all your customers. With effortless navigation and design along with instant notifications, the app ensures your customers are always a priority. * Send text or email review requests to your customers, making it effortless to get new reviews on Google, Facebook or 200+ other review sources supported by Birdeye. * Respond to all your reviews from one place and ensure your customers feel valued. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. * Use Birdeye Unified Inbox to view and respond to messages from customers through Webchat, text messages and Facebook Messenger -- from a single place. * Add internal notes, then assign messages within a team to better collaborate and get the best answer for the customer, easier & faster. * Analyze reports, gain actionable insights to make significant improvements where it counts. * Receive instant alerts and stay connected to your customers. About Birdeye: Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools. Any questions? Please contact support@birdeye.com.
ARC Print
Easily order prints, share large files, and manage your print jobs. This app offers convenient ordering, file sharing up to 3GB, and real-time order tracking. It also provides options for pickup or delivery from over 170 global locations.
- Order prints and graphics
- Share files up to 3GB
- Receive real-time job updates
- Schedule material pick-up
- Custom delivery options
- Request service and order supplies
- Find print center locations
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The ARC Print app empowers you to easily: • Order prints • Share files up to 3GB • Receive quotes • Track print orders • Request service • Order supplies ARC makes ordering prints simple, fast, and convenient! Simply send your print files to ARC or schedule a time and location for our concierge service to collect them from you. Once your prints are complete, pick them up from one of our 170+ print centers worldwide or we’ll deliver your materials wherever you need them. ARC Print app full features: • Order the latest health related graphics – Choose from our large collection of protection barriers, signages & decals – Ideal for schools, offices, jobsites, restaurants, retail stores, hospitals, fitness centers, and more. • Send files – Share and send files as large as 3GB to any ARC location for print or quotation. • Receive real-time job updates – As your order progresses through production, track when your file is downloaded, when it enters production, and as it is shipped and delivered. • Schedule a pick-up – Choose a time and location for ARC to pick up any original materials you need to print, scan, or archive. • Custom delivery options – Submit your delivery address, request a hold for will-call, or designate a print center closest to your destination to avoid customs, excess delivery charges, or traveling with physical documents. • Request service and order supplies – Managed Print Services customers can place service and supply orders via our QR code scanner and get real-time status updates. • Stay connected with us – Users have full access to ARC’s library of current and past newsletters. • Find our print centers – Quickly access 170+ individual ARC locations. • Touchless print retrieval – Securely and safely release your documents to your office printers. ARC is a full-service print and document management provider that has delighted customers for over 100 years. We produce dazzling prints and graphics for any application you can dream of while helping organizations to seamlessly manage their information and documents. We proudly serve businesses and consumers throughout the world and fulfill over 30,000 print orders each week. When you need results, choose ARC.
Screenshots
Verdict
The clearest difference is review sentiment: ARC Print at 100% against Birdeye's 52%. ARC Print also leads on rating (4.9 vs 4.3). Birdeye's advantage is ads (none vs shown) and update cadence (weekly vs every 2 months). On price, ratings volume, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ARC Print holds the better App Store score, 4.9 against 4.3. Both are backed by a comparable volume of ratings — 510 and 173 respectively. Written reviews point the same way: 52% of Birdeye's written reviews are positive against 100% of ARC Print's.
Birdeye ships an update weekly, ARC Print every 2 months. The most recent releases landed on October 24, 2026 and October 20, 2026 respectively.
| Parameter | Birdeye | ARC Print |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (510 ratings) | 4.9 (173 ratings) — better |
| Positive reviews | 52.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 510 — better | 173 |
| Update frequency | Weekly — better | Every 2 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Freemium | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 147 MB | 97 MB |
| Age rating | 4+ | 4+ |
| Developer | Birdeye Inc. | ARC Document Solutions, LLC |
Customer experience
Birdeye
ARC Print
User reviews
Birdeye
From 510 App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Helpful for managing reviews
- 🚀 Effective at generating more reviews
- 🚀 Convenient mobile app
- 🚀 Good customer service
Room to improve
- 🐛 Buggy mobile app with crashes and glitches
- 🔒 Difficult to cancel subscription
- 💰 Expensive for the value provided
- 🤖 Poor communication and unresponsive support
- 🤖 Unreliable service and unfulfilled promises
ARC Print
From 173 App Store ratingsWhat we love
- 👍 Super easy to use
- 🚀 Fast and efficient
- 💡 Convenient for on-the-go professionals
- 🌐 Easy to send files to any ARC print center
- 📍 Helps find the closest ARC print shop
Bugs and requests
Birdeye
Reported bugs
3 issues- Mobile app crashes on login
- Syncing issues between mobile and web platforms
- Inaccurate review tracking and reporting
Requested features
4 requests- Improve mobile app functionality and stability
- Allow users to easily cancel subscriptions
- Offer more affordable pricing options
- Improve customer service and communication
ARC Print
No bugs or feature requests surfaced in reviews.
In-app purchases
Birdeye
No in-app purchases
ARC Print
No in-app purchases









