Universal Assistance vs Volemos
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Universal Assistance
This app provides comprehensive travel assistance services globally, available 24/7. It helps travelers with health issues, legal problems, and lost items like luggage or documents through a dedicated call center system.
- 24/7 multilingual call centers
- Global operations across five continents
- Assistance for health mishaps
- Support for legal problems
- Help with lost luggage and documents
- State-of-the-art assistance system
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About us Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group. In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.
Volemos
Easily book flights and reserve hotels worldwide. Discover over 500,000 hotel options and secure your travel arrangements with this comprehensive booking platform.
- Flight booking
- Hotel reservations
- Extensive hotel selection
- Worldwide travel options
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¡Volemos.com te permite comprar pasajes de avión y realizar reservas en mas de 500.000 hoteles!
Screenshots
Verdict
The clearest difference is rating: Volemos at 5.0 against Universal Assistance's 4.5. Volemos also leads on update cadence (fortnightly vs monthly). Universal Assistance's advantage is ratings volume (412 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Volemos holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Universal Assistance has 412 ratings behind it against 1, so its average is the more settled of the two.
Universal Assistance ships an update monthly, Volemos fortnightly. The most recent releases landed on November 1, 2026 and October 11, 2026 respectively.
| Parameter | Universal Assistance | Volemos |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (412 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 24.9% of reviews | — |
| Number of ratings | 412 — better | 1 |
| Update frequency | Monthly | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 195 MB | 59 MB |
| Age rating | +12 | 4+ |
| Developer | Universal Assistance S.A. | SoftShop S.A. |
Customer experience
Universal Assistance
Volemos
In-app purchases
Universal Assistance
No in-app purchases
Volemos
No in-app purchases
Questions
Is Universal Assistance free?
Is Volemos free?
Which has better reviews, Universal Assistance or Volemos?
Do Universal Assistance or Volemos have ads?
Which is updated more often, Universal Assistance or Volemos?
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