Comparison

Universal Assistance vs Volemos

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Universal Assistance

This app provides comprehensive travel assistance services globally, available 24/7. It helps travelers with health issues, legal problems, and lost items like luggage or documents through a dedicated call center system.

Highlights
  • 24/7 multilingual call centers
  • Global operations across five continents
  • Assistance for health mishaps
  • Support for legal problems
  • Help with lost luggage and documents
  • State-of-the-art assistance system
Features
Read full description

About us Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group. In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.

About

Volemos

Easily book flights and reserve hotels worldwide. Discover over 500,000 hotel options and secure your travel arrangements with this comprehensive booking platform.

Highlights
  • Flight booking
  • Hotel reservations
  • Extensive hotel selection
  • Worldwide travel options
Features
Read full description

¡Volemos.com te permite comprar pasajes de avión y realizar reservas en mas de 500.000 hoteles!

Screenshots

Universal Assistance4 screens
Volemos4 screens

Verdict

The call

The clearest difference is rating: Volemos at 5.0 against Universal Assistance's 4.5. Volemos also leads on update cadence (fortnightly vs monthly). Universal Assistance's advantage is ratings volume (412 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Volemos holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Universal Assistance has 412 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Universal Assistance ships an update monthly, Volemos fortnightly. The most recent releases landed on November 1, 2026 and October 11, 2026 respectively.

Scorecard3 real differences · 7 level
Universal Assistance versus Volemos: the parameters behind the verdict, then further details
ParameterUniversal AssistanceVolemos
PriceFreeFree
Rating4.5 (412 ratings)5.0 (1 ratings) — better
Positive reviews24.9% of reviews—
Number of ratings412 — better1
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPod — better
Requires iOS16.015.0 — better
Further details — not scored
Size195 MB59 MB
Age rating+124+
DeveloperUniversal Assistance S.A.SoftShop S.A.

Customer experience

Universal Assistance

All ratings403 ratings
Positive86.8%
Neutral1.5%
Negative11.7%
Written reviews169 reviews
Positive24.9%
Neutral5.3%
Negative69.8%

Volemos

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Universal Assistance

No in-app purchases

None

Volemos

No in-app purchases

Questions

Is Universal Assistance free?
Universal Assistance is free to download, with no in-app purchases.
Is Volemos free?
Volemos is free to download, with no in-app purchases.
Which has better reviews, Universal Assistance or Volemos?
Volemos is rated higher. Universal Assistance averages 4.5 out of 5 from 412 ratings, while Volemos averages 5.0 from 1 ratings.
Do Universal Assistance or Volemos have ads?
Neither Universal Assistance nor Volemos shows ads.
Which is updated more often, Universal Assistance or Volemos?
Universal Assistance ships an update monthly, and Volemos fortnightly. Most recently, Universal Assistance was updated on November 1, 2026 and Volemos on October 11, 2026.

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