Universal Assistance

Universal Assistance

by Universal Assistance S.A.

1.4K ratings
159 reviews
Free

Details

  • Released
  • Updated
  • July 6, 2015
  • May 8, 2026

Features

Universal Assistance screenshot #1 for iPhone
Universal Assistance screenshot #2 for iPhone
Universal Assistance screenshot #3 for iPhone
Universal Assistance screenshot #4 for iPhone
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Universal Assistance screenshot #6 for iPhone
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About

This app provides comprehensive travel assistance services globally, available 24/7. It helps travelers with health issues, legal problems, and lost items like luggage or documents through a dedicated call center system.

24/7 multilingual call centers
Global operations across five continents
Assistance for health mishaps
Support for legal problems
Help with lost luggage and documents
State-of-the-art assistance system
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What's New in Universal Assistance

7.5.1

May 8, 2026

Your travel assistance app is now even more complete. We’ve improved the app and fixed a few bugs. Update the app and enjoy a better experience with UA.

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User reviews

Barcelona

Al llegar a España tuve un dolor repentino de cintura, que no me permitía caminar y una tarde por Wassap me comuniqué y por llamada me atendió un médico por Univ asist me re él y a los tres días estaba caminando normalmente y sin dolor pudiendo continuar y caminar por toda Europa, la sistémica y el sistema fue muy bueno!!
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Demasiada burocracia

Estoy en otro país. Quise hacer una consulta a las 19hs y me dieron turno para hacerla a las 23hs. Son las 23:25 y nadie me responde

Me fue mal

Me intoxiqué en Guangzhou (la ciudad más grande de China) y cuando pedí asistencia la app me dijo que donde estaba no tenía cobertura. La próxima elijo mejor.

Perfeito

Bom

Ingreso

Un poco complicado si no me acuerdo contraseña. Ya que NO me la mandas al email rápidamente. Mejorar eso

FAQ

What kind of assistance does this app offer?

This app offers comprehensive assistance services for travelers. This includes help with health mishaps, legal problems, and the loss of luggage, passports, or documents. It aims to provide support for a wide range of travel-related emergencies.

How can I contact assistance if I need it?

You can contact assistance by making a simple phone call. The app connects you to a state-of-the-art assistance system managed by 24/365 multilingual call centers located across the world.

Is this app free to use?

Based on the provided information, the app itself is free to use. The description focuses on the services provided and does not mention any costs associated with downloading or using the application.

Where are the assistance services available?

The assistance services are available globally, with operations serving customers across five continents. This ensures that travelers can receive support regardless of their location worldwide.