Universal Assistance vs Surland
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Universal Assistance
This app provides comprehensive travel assistance services globally, available 24/7. It helps travelers with health issues, legal problems, and lost items like luggage or documents through a dedicated call center system.
- 24/7 multilingual call centers
- Global operations across five continents
- Assistance for health mishaps
- Support for legal problems
- Help with lost luggage and documents
- State-of-the-art assistance system
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About us Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group. In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.
Surland
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Organiza tu viaje con un solo clic. Almacena tus reservas, accede a tu itinerario y descubre información útil sobre tu destino en tu smartphone. Olvídate de llevar papeles, con nuestra app, tendrás todos los documentos de tu viaje con Surland organizados y seguros en tu bolsillo. ¡Todo lo que necesitas para un viaje tranquilo!
Screenshots
Verdict
The clearest difference is update cadence: Universal Assistance at monthly against Surland's every 12 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Universal Assistance ships an update monthly, Surland every 12 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.
| Parameter | Universal Assistance | Surland |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (407 ratings) — better | — |
| Positive reviews | 24.9% of reviews | — |
| Number of ratings | 407 — better | — |
| Update frequency | Monthly — better | Every 12 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 195 MB | 151 MB |
| Age rating | +12 | 4+ |
| Developer | Universal Assistance S.A. | OfiSoftware |
In-app purchases
Universal Assistance
No in-app purchases
Surland
No in-app purchases
Questions
Is Universal Assistance free?
Is Surland free?
Do Universal Assistance or Surland have ads?
Which is updated more often, Universal Assistance or Surland?
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