Universal Assistance vs Surland
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Universal Assistance
This app provides comprehensive travel assistance services globally, available 24/7. It helps travelers with health issues, legal problems, and lost items like luggage or documents through a dedicated call center system.
- 24/7 multilingual call centers
- Global operations across five continents
- Assistance for health mishaps
- Support for legal problems
- Help with lost luggage and documents
- State-of-the-art assistance system
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About us Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group. In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.
Surland
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Organiza tu viaje con un solo clic. Almacena tus reservas, accede a tu itinerario y descubre información útil sobre tu destino en tu smartphone. Olvídate de llevar papeles, con nuestra app, tendrás todos los documentos de tu viaje con Surland organizados y seguros en tu bolsillo. ¡Todo lo que necesitas para un viaje tranquilo!
Screenshots
Verdict
The clearest difference is device support: Surland at 3 against Universal Assistance's 1. Surland also leads on iOS requirement (11.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Universal Assistance ships an update every 5 weeks, Surland every 3 weeks. The most recent releases landed on September 26, 2026 and September 9, 2026 respectively.
| Parameter | Universal Assistance | Surland |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (390 ratings) — better | — |
| Positive reviews | 25.5% of reviews | — |
| Number of ratings | 390 — better | — |
| Update frequency | Every 5 weeks | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 193 MB | 118 MB |
| Age rating | +12 | 4+ |
| Developer | Universal Assistance S.A. | OfiSoftware |
In-app purchases
Universal Assistance
No in-app purchases
Surland
No in-app purchases
Questions
Is Universal Assistance free?
Is Surland free?
Do Universal Assistance or Surland have ads?
Which is updated more often, Universal Assistance or Surland?
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