Universal Assistance vs My Holidays
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Universal Assistance
This app provides comprehensive travel assistance services globally, available 24/7. It helps travelers with health issues, legal problems, and lost items like luggage or documents through a dedicated call center system.
- 24/7 multilingual call centers
- Global operations across five continents
- Assistance for health mishaps
- Support for legal problems
- Help with lost luggage and documents
- State-of-the-art assistance system
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About us Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group. In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.
My Holidays
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Por #SerParteD! puedes disfrutar de descuentos exclusivos en productos para vivir viajando en My Holidays.
Screenshots
Verdict
Universal Assistance and My Holidays are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly monthly. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.
| Parameter | Universal Assistance | My Holidays |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (412 ratings) — better | — |
| Positive reviews | 24.9% of reviews | — |
| Number of ratings | 412 — better | — |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 195 MB | 89 MB |
| Age rating | +12 | 4+ |
| Developer | Universal Assistance S.A. | Despegar.com |
In-app purchases
Universal Assistance
No in-app purchases
My Holidays
No in-app purchases
Questions
Is Universal Assistance free?
Is My Holidays free?
Do Universal Assistance or My Holidays have ads?
Which is updated more often, Universal Assistance or My Holidays?
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