Universal Assistance vs Shuttle Team
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Universal Assistance
This app provides comprehensive travel assistance services globally, available 24/7. It helps travelers with health issues, legal problems, and lost items like luggage or documents through a dedicated call center system.
- 24/7 multilingual call centers
- Global operations across five continents
- Assistance for health mishaps
- Support for legal problems
- Help with lost luggage and documents
- State-of-the-art assistance system
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About us Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group. In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.
Shuttle Team
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Reserva tus viajes con nuestra APP de forma rápida y sencilla registrate y visualiza los recorridos y horarios de los viajes que mas desees
Screenshots
Verdict
The clearest difference is update cadence: Universal Assistance at every 5 weeks against Shuttle Team's every 2 months. Shuttle Team's advantage is device support (3 vs 1) and iOS requirement (11.0 vs 16.0). On price, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Universal Assistance ships an update every 5 weeks, Shuttle Team every 2 months. The most recent releases landed on September 21, 2026 and September 11, 2026 respectively.
| Parameter | Universal Assistance | Shuttle Team |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (374 ratings) — better | — |
| Positive reviews | 25.8% of reviews | — |
| Number of ratings | 374 — better | — |
| Update frequency | Every 5 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 193 MB | 28 MB |
| Age rating | 12+ | 17+ |
| Developer | Universal Assistance S.A. | german cerra |
In-app purchases
Universal Assistance
No in-app purchases
Shuttle Team
No in-app purchases
Questions
Is Universal Assistance free?
Is Shuttle Team free?
Do Universal Assistance or Shuttle Team have ads?
Which is updated more often, Universal Assistance or Shuttle Team?
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