Confluence Cloud vs NinjaOne Assist
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Confluence Cloud
Access your team's knowledge base and collaborate on projects from anywhere. Receive instant updates, catch up on important information, and leverage AI for summaries and answers. Stay connected and productive on the go.
- Real-time updates and notifications
- AI-powered content summarization
- Voice-to-text AI chat
- Starred pages and recent work
- Project context with Loom videos
- AI-driven search and relevance
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Work happens everywhere. With Confluence Mobile, your team’s knowledge travels with you — from your desk to wherever you are. Get updates the moment they happen — mentions, approvals, and more, so you stay connected and informed. NEVER MISS A BEAT - Catch up quickly with high priority notifications. - Pickup work right where you left off - Keep the conversation going, wherever you are ALWAYS FIND WHAT’S IMPORTANT - Surface your most important updates with starred pages and recent work - Watch Looms for the latest project context - See what’s top of mind and trending across your teams DO MORE WITH ROVO AI Rovo is your AI-powered productivity partner in Confluence. - Turn pages into podcast-style episodes you can listen to - Talk to Rovo Chat - and Rovo can answer back using voice-to-text - Ask Rovo to define company jargon or find the right DRI for a project FIND WHAT YOU NEED - Improved relevancy powered by AI - Recents, spaces, and favorites — all up front - Stay informed with AI grounded in company knowledge STAY IN THE LOOP WITHOUT THE NOISE - Sort by mentions, comments, and recents - Reply or react with a tap - Smarter notifications keep you focused on what matters Already using Confluence? Log in and pick up where you left off. New to Confluence? Download the app and login or create a free account to get started. Please note, there are three different apps for Confluence: Confluence Cloud, Confluence Data Center, and Confluence Server. If you can’t log in, confirm with your Confluence admin that you’re working on a cloud instance.
NinjaOne Assist
This app simplifies IT support for end users by allowing easy ticket creation, device management, and remote access. It facilitates direct connection with technicians and mobile screensharing for efficient problem resolution.
- Easy ticket creation and note addition
- Device dashboard with status checks
- Secure remote device access
- Direct technician connection requests
- Mobile screensharing for collaboration
- User-friendly interface
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NinjaOne Assist: Empowering End Users with Seamless IT Support Overview: Unlock the full potential of IT support with NinjaOne Assist, the dedicated app for NinjaOne End Users. Designed with simplicity and efficiency in mind, this app transforms the way you interact with your IT environment, making every aspect of technical support a breeze. Key Features: Easy Ticket Management: Create tickets and add notes with ease, providing your technician with all the necessary updates and information. With NinjaOne Ticketing, staying on top of your IT issues is simpler than ever. Device Dashboard: Gain instant access to all of your assigned devices. View essential details, check statuses, and manage your devices with just a few taps. Remote Device Access: Experience hassle-free remote control. Whether you're in the office or on the go, securely access and operate your devices remotely. Direct Technician Connect: Need expert help? Directly request assistance from a technician from the device page. Fast, convenient, and always there when you need it. Mobile Screenshare: Collaborate like never before. With NinjaOne Quick Connect, invite technicians to stream your mobile device's screen for a more interactive and effective support experience. User-Centric Design: Enjoy a user-friendly interface tailored for end users. Navigate with ease and accomplish tasks quickly, without any technical complexities. Why NinjaOne Assist? NinjaOne Assist is more than just an app; it's your partner in seamless IT support. Whether you're tackling minor issues or seeking solutions for complex technical challenges, NinjaOne Assist stands ready to make your IT experience as smooth and stress-free as possible. Get Started Today! Download NinjaOne Assist now and transform your approach to IT support. With its powerful features and intuitive design, managing your IT needs has never been easier or more efficient. Join the NinjaOne family and experience the difference today!
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Verdict
The clearest difference is rating: NinjaOne Assist at 5.0 against Confluence Cloud's 4.6. NinjaOne Assist also leads on monetization model (free vs freemium). Confluence Cloud's advantage is ratings volume (3.7K vs 4) and update cadence (every 8 days vs every 5 weeks). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NinjaOne Assist holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Confluence Cloud has 3.7K ratings behind it against 4, so its average is the more settled of the two.
Confluence Cloud ships an update every 8 days, NinjaOne Assist every 5 weeks. The most recent releases landed on September 26, 2026 and July 23, 2026 respectively.
| Parameter | Confluence Cloud | NinjaOne Assist |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (3.7K ratings) | 5.0 (4 ratings) — better |
| Positive reviews | 21.1% of reviews | — |
| Number of ratings | 3.7K — better | 4 |
| Update frequency | Every 8 days — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 205 MB | 30 MB |
| Age rating | 4+ | 4+ |
| Developer | Atlassian | NinjaRMM, LLC |
Customer experience
Confluence Cloud
NinjaOne Assist
Bugs and requests
Confluence Cloud
Reported bugs
5 issues- Notification badge doesn't go away
- Formatting issues when editing pages
- Inability to insert links and images
- Crashes when loading large pages
- Login issues and session expiration
Requested features
5 requests- Add support for calendars
- Improve table and formatting options
- Allow offline editing and drafts
- Provide native macOS app
- Enable switching between multiple accounts
NinjaOne Assist
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Confluence Cloud
No in-app purchases
NinjaOne Assist
No in-app purchases
Questions
Is Confluence Cloud free?
Is NinjaOne Assist free?
Which has better reviews, Confluence Cloud or NinjaOne Assist?
Do Confluence Cloud or NinjaOne Assist have ads?
Which is updated more often, Confluence Cloud or NinjaOne Assist?
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