Comparison

Confluence Cloud vs NinjaOne Assist

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Confluence Cloud

Access your team's knowledge base and collaborate on projects from anywhere. Receive instant updates, catch up on important information, and leverage AI for summaries and answers. Stay connected and productive on the go.

Highlights
  • Real-time updates and notifications
  • AI-powered content summarization
  • Voice-to-text AI chat
  • Starred pages and recent work
  • Project context with Loom videos
  • AI-driven search and relevance
Read full description

Work happens everywhere. With Confluence Mobile, your team’s knowledge travels with you — from your desk to wherever you are. Get updates the moment they happen — mentions, approvals, and more, so you stay connected and informed. NEVER MISS A BEAT - Catch up quickly with high priority notifications. - Pickup work right where you left off - Keep the conversation going, wherever you are ALWAYS FIND WHAT’S IMPORTANT - Surface your most important updates with starred pages and recent work - Watch Looms for the latest project context - See what’s top of mind and trending across your teams DO MORE WITH ROVO AI Rovo is your AI-powered productivity partner in Confluence. - Turn pages into podcast-style episodes you can listen to - Talk to Rovo Chat - and Rovo can answer back using voice-to-text - Ask Rovo to define company jargon or find the right DRI for a project FIND WHAT YOU NEED - Improved relevancy powered by AI - Recents, spaces, and favorites — all up front - Stay informed with AI grounded in company knowledge STAY IN THE LOOP WITHOUT THE NOISE - Sort by mentions, comments, and recents - Reply or react with a tap - Smarter notifications keep you focused on what matters Already using Confluence? Log in and pick up where you left off. New to Confluence? Download the app and login or create a free account to get started. Please note, there are three different apps for Confluence: Confluence Cloud, Confluence Data Center, and Confluence Server. If you can’t log in, confirm with your Confluence admin that you’re working on a cloud instance.

About

NinjaOne Assist

This app simplifies IT support for end users by allowing easy ticket creation, device management, and remote access. It facilitates direct connection with technicians and mobile screensharing for efficient problem resolution.

Highlights
  • Easy ticket creation and note addition
  • Device dashboard with status checks
  • Secure remote device access
  • Direct technician connection requests
  • Mobile screensharing for collaboration
  • User-friendly interface
Features
Read full description

NinjaOne Assist: Empowering End Users with Seamless IT Support Overview: Unlock the full potential of IT support with NinjaOne Assist, the dedicated app for NinjaOne End Users. Designed with simplicity and efficiency in mind, this app transforms the way you interact with your IT environment, making every aspect of technical support a breeze. Key Features: Easy Ticket Management: Create tickets and add notes with ease, providing your technician with all the necessary updates and information. With NinjaOne Ticketing, staying on top of your IT issues is simpler than ever. Device Dashboard: Gain instant access to all of your assigned devices. View essential details, check statuses, and manage your devices with just a few taps. Remote Device Access: Experience hassle-free remote control. Whether you're in the office or on the go, securely access and operate your devices remotely. Direct Technician Connect: Need expert help? Directly request assistance from a technician from the device page. Fast, convenient, and always there when you need it. Mobile Screenshare: Collaborate like never before. With NinjaOne Quick Connect, invite technicians to stream your mobile device's screen for a more interactive and effective support experience. User-Centric Design: Enjoy a user-friendly interface tailored for end users. Navigate with ease and accomplish tasks quickly, without any technical complexities. Why NinjaOne Assist? NinjaOne Assist is more than just an app; it's your partner in seamless IT support. Whether you're tackling minor issues or seeking solutions for complex technical challenges, NinjaOne Assist stands ready to make your IT experience as smooth and stress-free as possible. Get Started Today! Download NinjaOne Assist now and transform your approach to IT support. With its powerful features and intuitive design, managing your IT needs has never been easier or more efficient. Join the NinjaOne family and experience the difference today!

Screenshots

Confluence Cloud4 screens
NinjaOne Assist4 screens

Verdict

The call

The clearest difference is rating: NinjaOne Assist at 5.0 against Confluence Cloud's 4.6. NinjaOne Assist also leads on monetization model (free vs freemium). Confluence Cloud's advantage is ratings volume (3.7K vs 4) and update cadence (every 8 days vs every 5 weeks). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NinjaOne Assist holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Confluence Cloud has 3.7K ratings behind it against 4, so its average is the more settled of the two.

UpkeepUpdate frequency

Confluence Cloud ships an update every 8 days, NinjaOne Assist every 5 weeks. The most recent releases landed on September 26, 2026 and July 23, 2026 respectively.

Scorecard4 real differences · 6 level
Confluence Cloud versus NinjaOne Assist: the parameters behind the verdict, then further details
ParameterConfluence CloudNinjaOne Assist
PriceFreeFree
Rating4.6 (3.7K ratings)5.0 (4 ratings) — better
Positive reviews21.1% of reviews—
Number of ratings3.7K — better4
Update frequencyEvery 8 days — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.016.0 — better
Further details — not scored
Size205 MB30 MB
Age rating4+4+
DeveloperAtlassianNinjaRMM, LLC

Customer experience

Confluence Cloud

All ratings3,691 ratings
Positive91.0%
Neutral2.6%
Negative6.4%
Written reviews375 reviews
Positive21.1%
Neutral11.2%
Negative67.7%

NinjaOne Assist

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Confluence Cloud

Reported bugs

5 issues
  • Notification badge doesn't go away
  • Formatting issues when editing pages
  • Inability to insert links and images
  • Crashes when loading large pages
  • Login issues and session expiration

Requested features

5 requests
  • Add support for calendars
  • Improve table and formatting options
  • Allow offline editing and drafts
  • Provide native macOS app
  • Enable switching between multiple accounts

NinjaOne Assist

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Confluence Cloud

No in-app purchases

None

NinjaOne Assist

No in-app purchases

Questions

Is Confluence Cloud free?
Confluence Cloud is free to download, with no in-app purchases.
Is NinjaOne Assist free?
NinjaOne Assist is free to download, with no in-app purchases.
Which has better reviews, Confluence Cloud or NinjaOne Assist?
NinjaOne Assist is rated higher. Confluence Cloud averages 4.6 out of 5 from 3.7K ratings, while NinjaOne Assist averages 5.0 from 4 ratings.
Do Confluence Cloud or NinjaOne Assist have ads?
Neither Confluence Cloud nor NinjaOne Assist shows ads.
Which is updated more often, Confluence Cloud or NinjaOne Assist?
Confluence Cloud ships an update every 8 days, and NinjaOne Assist every 5 weeks. Most recently, Confluence Cloud was updated on September 26, 2026 and NinjaOne Assist on July 23, 2026.

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