Comparison

Nuvolo vs NinjaOne Assist

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Nuvolo

Enhance your ServiceNow strategy with a native mobile platform that brings full application functionality to iPhones and iPads. This solution offers offline capabilities for field service teams and enables rapid mobile app creation without complex integrations.

Highlights
  • Offline mobile functionality for ServiceNow apps
  • Click-to-configure mobile app development
  • Native ServiceNow mobile platform
  • Automatic data syncing
  • Eliminates integration hurdles
Read full description

Bring your Mobile-First Strategy to life with the Nuvolo Mobile Platform Unlock the full functionality of any ServiceNow application on iPhone or iPad, with the only offline ready, mobile platform native to ServiceNow. Key Features Increase Field Service Team Productivity with Offline Mobile Deliver offline functionality for every ServiceNow application. Enable your field services team to continue their work when Internet or Wi-Fi is unavailable. The data syncs and updates automatically when reconnected to Internet. Quickly and easily make any ServiceNow application available on any mobile device Take advantage of click-to-configure development to deliver ServiceNow applications natively on mobile devices to keep pace with your business needs. Attain true mobility in hours, not months and propel your ServiceNow users and teams to innovate. Create mobile applications and avoid integration hurdles With the only mobile platform native to ServiceNow custom time-intensive integrations are a thing of the past. Learn how the Nuvolo Mobile Platform can transform your mobile strategy by requesting a free trial today.

About

NinjaOne Assist

This app simplifies IT support for end users by allowing easy ticket creation, device management, and remote access. It facilitates direct connection with technicians and mobile screensharing for efficient problem resolution.

Highlights
  • Easy ticket creation and note addition
  • Device dashboard with status checks
  • Secure remote device access
  • Direct technician connection requests
  • Mobile screensharing for collaboration
  • User-friendly interface
Features
Read full description

NinjaOne Assist: Empowering End Users with Seamless IT Support Overview: Unlock the full potential of IT support with NinjaOne Assist, the dedicated app for NinjaOne End Users. Designed with simplicity and efficiency in mind, this app transforms the way you interact with your IT environment, making every aspect of technical support a breeze. Key Features: Easy Ticket Management: Create tickets and add notes with ease, providing your technician with all the necessary updates and information. With NinjaOne Ticketing, staying on top of your IT issues is simpler than ever. Device Dashboard: Gain instant access to all of your assigned devices. View essential details, check statuses, and manage your devices with just a few taps. Remote Device Access: Experience hassle-free remote control. Whether you're in the office or on the go, securely access and operate your devices remotely. Direct Technician Connect: Need expert help? Directly request assistance from a technician from the device page. Fast, convenient, and always there when you need it. Mobile Screenshare: Collaborate like never before. With NinjaOne Quick Connect, invite technicians to stream your mobile device's screen for a more interactive and effective support experience. User-Centric Design: Enjoy a user-friendly interface tailored for end users. Navigate with ease and accomplish tasks quickly, without any technical complexities. Why NinjaOne Assist? NinjaOne Assist is more than just an app; it's your partner in seamless IT support. Whether you're tackling minor issues or seeking solutions for complex technical challenges, NinjaOne Assist stands ready to make your IT experience as smooth and stress-free as possible. Get Started Today! Download NinjaOne Assist now and transform your approach to IT support. With its powerful features and intuitive design, managing your IT needs has never been easier or more efficient. Join the NinjaOne family and experience the difference today!

Screenshots

Nuvolo4 screens
NinjaOne Assist4 screens

Verdict

The call

The clearest difference is rating: NinjaOne Assist at 5.0 against Nuvolo's 2.2. Nuvolo's advantage is ratings volume (981 vs 4) and iOS requirement (13.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NinjaOne Assist holds the better App Store score, 5.0 against 2.2. That said, the two scores are not equally well evidenced: Nuvolo has 981 ratings behind it against 4, so its average is the more settled of the two.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 5 weeks. The most recent releases landed on September 19, 2026 and July 23, 2026 respectively.

Scorecard3 real differences · 7 level
Nuvolo versus NinjaOne Assist: the parameters behind the verdict, then further details
ParameterNuvoloNinjaOne Assist
PriceFreeFree
Rating2.2 (981 ratings)5.0 (4 ratings) — better
Positive reviews6.2% of reviews
Number of ratings981 — better4
Update frequencyEvery 5 weeksEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS13.0 — better16.0
Further details — not scored
Size74 MB30 MB
Age rating4+4+
DeveloperNuvoloNinjaRMM, LLC

Customer experience

Nuvolo

All ratings886 ratings
Positive24.5%
Neutral5.2%
Negative70.3%
Written reviews193 reviews
Positive6.2%
Neutral1.6%
Negative92.2%

NinjaOne Assist

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Nuvolo

Reported bugs

4 issues
  • App randomly logging users out
  • Work order data not saving properly
  • Frequent database rebuild issues
  • Compatibility problems with older devices

Requested features

5 requests
  • Streamlined login process
  • Improved stability and reliability
  • More intuitive and user-friendly design
  • Better organization and search for work orders
  • Automatic data sync and save functionality

NinjaOne Assist

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Nuvolo

No in-app purchases

None

NinjaOne Assist

No in-app purchases

Questions

Is Nuvolo free?
Nuvolo is free to download, with no in-app purchases.
Is NinjaOne Assist free?
NinjaOne Assist is free to download, with no in-app purchases.
Which has better reviews, Nuvolo or NinjaOne Assist?
NinjaOne Assist is rated higher. Nuvolo averages 2.2 out of 5 from 981 ratings, while NinjaOne Assist averages 5.0 from 4 ratings.
Do Nuvolo or NinjaOne Assist have ads?
Neither Nuvolo nor NinjaOne Assist shows ads.
Which is updated more often, Nuvolo or NinjaOne Assist?
Nuvolo ships an update every 5 weeks, and NinjaOne Assist every 5 weeks. Most recently, Nuvolo was updated on September 19, 2026 and NinjaOne Assist on July 23, 2026.

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