Comparison

Jira Cloud by Atlassian vs DoneDone 2

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Jira Cloud by Atlassian

Manage projects and track tasks from anywhere with this agile project management tool. Create, update, and comment on work items, receive real-time notifications, and monitor project progress. Streamline team requests and approvals for efficient workflow.

Highlights
  • Create, update, and edit work items
  • Attach files and add comments
  • Plan, track, and analyze with roadmaps
  • Real-time push notifications
  • Project progress summaries
  • Customize forms for requests
  • Review and approve work items
Read full description

Stay productive, no matter where you are or what team you’re on. Jira, the #1 agile project management software, serves every team from engineering to marketing. Jira Mobile gives you instant, on-the-go access to all your work items, team projects, and updates. Download the app and see why 300,000+ organizations plan and track work in Jira. KEEP MOVING WORK FORWARD • Create, update, and edit work from bugs to campaigns • Attach files and leave comments for team context • Plan, track, and analyze with roadmaps and reports NEVER MISS AN UPDATE • Get real-time push notifications • Decide what you want to be notified about • Snooze notifications or set working hours for focus CHECK PROJECT PROGRESS  • See key metrics at a glance with project summaries • Track project progress and priorities • Identify issues quickly to make fast decisions MANAGE TEAM REQUESTS • Create and customize forms and report issues easily • Submit requests for creative, content, inventory, and more  • Streamline task assignment for your team APPROVE & UNBLOCK WORK • Review and approve work items on the go • Assign reviews to the right users • Create a consistent and efficient review process Download the app and create an account for free. Jira users can log in using their existing Jira details. Got questions? Our support team is here to help!

About

DoneDone 2

This app helps customer support and product teams collaborate by tracking tasks and managing a shared inbox. It allows for easy assignment, prioritization, and resolution of support tickets and customer feedback, keeping everyone aligned.

Highlights
  • Task tracking
  • Shared inbox
  • Assign and prioritize tasks
  • Manage email support tickets
  • Customer feedback management
  • Notifications for updates
Features
Read full description

DoneDone is the simple tracker for customer support and product teams. With its simple task tracker and shared inbox, DoneDone makes it easy for your entire company to work together. From assigning tasks to sharing customer feedback, DoneDone keeps everyone on the same page. Now you can focus on what's important - delivering great products and providing amazing customer service. With DoneDone, you can: - Get a quick overview of everyone's tasks and conversations. - Review, assign, and prioritize tasks. - Assign and resolve email support tickets and customer feedback. - Link tasks from support tickets to keep support and development teams focused on their work. - Receive notifications on your phone whenever updates are made to tickets you're assigned to or watching. Note: This app works only with the current version of DoneDone (2.0) released in 2019. It is an entirely separate product from DoneDone Classic (released before 2019).

Screenshots

Jira Cloud by Atlassian4 screens
DoneDone 24 screens

Verdict

The call

The clearest difference is review sentiment: DoneDone 2 at 100% against Jira Cloud by Atlassian's 47%. DoneDone 2 also leads on rating (5.0 vs 4.7) and iOS requirement (15.5 vs 18.0). Jira Cloud by Atlassian's advantage is update cadence (every 9 days vs every 48 months) and ratings volume (41K vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DoneDone 2 holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Jira Cloud by Atlassian has 41K ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 47% of Jira Cloud by Atlassian's written reviews are positive against 100% of DoneDone 2's.

UpkeepUpdate frequency

Jira Cloud by Atlassian ships an update every 9 days, DoneDone 2 every 48 months. The most recent releases landed on November 7, 2026 and November 3, 2026 respectively.

Scorecard5 real differences · 5 level
Jira Cloud by Atlassian versus DoneDone 2: the parameters behind the verdict, then further details
ParameterJira Cloud by AtlassianDoneDone 2
PriceFreeFree
Rating4.7 (41K ratings)5.0 (4 ratings) — better
Positive reviews47.3% of reviews100.0% of reviews — better
Number of ratings41K — better4
Update frequencyEvery 9 days — betterEvery 48 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.015.5 — better
Further details — not scored
Size437 MB16 MB
Age rating4+4+
DeveloperAtlassianDoneDone, LLC

Customer experience

Jira Cloud by Atlassian

All ratings41,049 ratings
Positive93.5%
Neutral2.4%
Negative4.1%
Written reviews528 reviews
Positive47.3%
Neutral11.2%
Negative41.5%

DoneDone 2

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews3 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Jira Cloud by Atlassian

Reported bugs

4 issues
  • Inconsistent behavior when adding comments
  • Issues with login and credential management
  • Problems with syncing and offline functionality
  • Ticket details not displaying correctly

Requested features

4 requests
  • Add ability to create and move issues
  • Improve support for epics and roadmaps
  • Implement custom filters and dashboards
  • Enhance text formatting and attachment handling

DoneDone 2

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Jira Cloud by Atlassian

No in-app purchases

None

DoneDone 2

No in-app purchases

Questions

Is Jira Cloud by Atlassian free?
Jira Cloud by Atlassian is free to download, with no in-app purchases.
Is DoneDone 2 free?
DoneDone 2 is free to download, with no in-app purchases.
Which has better reviews, Jira Cloud by Atlassian or DoneDone 2?
DoneDone 2 is rated higher. Jira Cloud by Atlassian averages 4.7 out of 5 from 41K ratings, while DoneDone 2 averages 5.0 from 4 ratings.
Do Jira Cloud by Atlassian or DoneDone 2 have ads?
Neither Jira Cloud by Atlassian nor DoneDone 2 shows ads.
Which is updated more often, Jira Cloud by Atlassian or DoneDone 2?
Jira Cloud by Atlassian ships an update every 9 days, and DoneDone 2 every 48 months. Most recently, Jira Cloud by Atlassian was updated on November 7, 2026 and DoneDone 2 on November 3, 2026.

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