Comparison

Access Care Planning vs Onetouch Essentials

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Access Care Planning

This app digitizes paper-based processes for organizations, offering mobile solutions that function offline. It allows for easy customization without technical expertise and integrates with existing business systems. The app provides field staff with case access and data capture, while also offering visibility and monitoring for management and self-service for next of kin.

Highlights
  • Forms designer with drag-and-drop interface
  • Efficient forms management and submission
  • Rich data capture (pictures, signatures)
  • Configurable business rules and automation
  • Role-based access control
  • Offline working capability
  • Encrypted data security
Features
Read full description

Formerly Mobizio, now Access Care Planning. Access Care Planning enables organisations to replace their paper processes with mobile solutions that work with or without a network connection. Easy to configure, Access Care Planning can be tailored to specific business needs without requiring any technical knowledge. Access Care Planning integrates with your existing scheduling, rostering, CRM, PAS and finance systems and works with any smartphone or tablet. Who is it for? Access Care Planning is an award-winning solution developed in partnership with our customers to meet the evolving requirements of all stakeholders including: - Department director: ensures service delivery, compliance and audit trail and evidences outcomes - Operations director: gives full field staff visibility, monitoring, time and attendance tracking - Field staff: easy-to-use mobile app with case access, form management, reminders and flexible data capture - Next of kin: gives ability to self-serve and monitor delivered service in real time Features of the app: - Forms designer: With a simple drag and drop interface, forms can be constructed in minutes by non-technical users with Access Care Planning forms designer. - Forms management: Field staff can now manage their form in the most efficient way: scroll, click, scroll, submit - and everything is synchronised! - Rich data capture: Capture rich data such as pictures, bar codes and signatures. And since both mobile and web interfaces are completely in sync, everyone sees the same thing! - Business rules: Set reminders, emails, alerts triggering and data changes automation. As with all features of our software, rules can easily be configured by non-technical users. - Role based access control: Configure which groups of users have view, edit and create permissions on forms and case records. Permissions can be configured easily and deployed instantly. - Offline working: When the device is connected, data is sent back at regular intervals. When offline, all data is stored securely on the device, and uploaded when back online. - Data security: All communication between the user devices and server is over an encrypted channel and data stored on the devices is also encrypted. For more information visit - https://www.theaccessgroup.com/health-social-care/care-management-software/care-planning/

About

Onetouch Essentials

This app streamlines care delivery for carers, enhancing communication and organization. It offers features like electronic call monitoring, medication management, and task tracking to allow more time for service users. The app ensures efficient and effective care provision with real-time updates and offline functionality.

Highlights
  • Electronic Call Monitoring (ECM)
  • Rota Display & Customization
  • Medication Management
  • Task & Outcome Management
  • Client Care Plans & Information
  • Offline Functionality
Features
Read full description

OneTouch Essentials Carer App The app is designed to enhance communication and streamline care delivery to enable carers to have more time with their service users/clients and help them to do what they do best: provide the highest standard of service. Key Features: Electronic Call Monitoring (ECM): Real time tracking of client visits. Rotas Display & Customisation: Easily view and manage your weekly rotas. Clocking In & Out: Seamless visit tracking using NFC tags, Button Clock, or QR code scanning. Medication Management: Track and record medications, sign for PRN meds, view medication history, and access client and doctor information. Task & Outcome Management: Stay on top of task completion with real-time updates, and record outcomes efficiently via the app. Client Care Plans & Information: Access client care plans, contact details, and vital information at your fingertips. Incident Logging & Body Maps: Instantly report incidents with detailed body maps for accurate documentation. Welfare Checks & Assessments: Perform welfare checks and log assessments quickly while also maintaining detailed records. Location Tracking & Hours Stats: Track your location for better coordination of your routes and review your work hours statistics. Offline Functionality: Use the app fully offline, ensuring uninterrupted access to your work, even without an internet connection. Holiday Viewing & Notifications: View upcoming holidays and receive real-time office notifications about rota changes. Easy Access & Safety: Instantly access key client information, along with simple contact linking for easy communication. Designed for carers, the OneTouch Essentials Carer App makes it easier to provide exceptional care while staying organised and informed—anytime, anywhere. Download now and experience a more efficient, effective way to care!

Screenshots

Access Care Planning4 screens
Onetouch Essentials4 screens

Verdict

The call

The clearest difference is monetization model: Onetouch Essentials at free against Access Care Planning's freemium. Onetouch Essentials also leads on iOS requirement (13.0 vs 15.0). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Access Care Planning ships an update every 5 weeks, Onetouch Essentials every 2 months. The most recent releases landed on September 23, 2026 and September 17, 2026 respectively.

Scorecard2 real differences · 8 level
Access Care Planning versus Onetouch Essentials: the parameters behind the verdict, then further details
ParameterAccess Care PlanningOnetouch Essentials
PriceFreeFree
Rating5.0 (2 ratings) — better—
Positive reviews12.3% of reviews17.4% of reviews — better
Number of ratings2 — better—
Update frequencyEvery 5 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.013.0 — better
Further details — not scored
Size47 MB21 MB
Age rating4+12+
DeveloperAccess UK LtdReactive Studios LTD

Customer experience

Access Care Planning

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews73 reviews
Positive12.3%
Neutral21.9%
Negative65.8%

Onetouch Essentials

Written reviews23 reviews
Positive17.4%
Neutral8.7%
Negative73.9%

Bugs and requests

Access Care Planning

Reported bugs

54 issues
  • App constantly crashing
  • App lagging
  • Deleting entered care notes
  • Incomplete task reporting
  • Syncing issues
Show 49 more
  • Unable to see calls
  • Slow login/logout
  • 10-15 second wait to confirm sign-in/out
  • App closing by itself
  • Unexpected app crashes
  • Cleared visits and notes
  • Keypad gets in the way
  • Cursor stuck sometimes
  • Cannot update written notes
  • Saved notes cannot be edited further
  • No visits visible
  • Face ID stopped working
  • Cannot log in
  • Location collected immediately upon opening app
  • Blank duplicate forms submitted
  • Always require password even after minimizing app
  • Notes erased after clicking done
  • App playing up, giving same person multiple times
  • Not logged in for work status incorrect
  • Duplicate carer calls shown
  • Old scheduled calls still shown after update
  • Records shown multiple times after sync
  • Cannot open app after update
  • Cannot access employee portal session
  • Cannot book holidays
  • Cannot view pay advice
  • Rotas are wrong
  • Missing clients and information
  • Repeated entries of all reports
  • Sync issues causing reports to reload multiple times
  • App constantly down
  • Takes ages to load tasks
  • App not responsive after iOS update
  • App not syncing calls
  • Lost logged visits and notes after reinstall
  • Syncing only partial calls
  • Cannot see keysafes
  • Planner not showing tasks or visits
  • App crashes upon pin entry
  • GPS keeps popping up
  • Cannot see previous notes
  • Cannot see future assigned appointments
  • Syncing fails every single time
  • Logged out after locking phone, losing work
  • Forms and communication take too long to fill
  • App not working properly
  • Planner doesn't have tasks or visits
  • PIN unlocking is outdated
  • Crashes upon pin entry

Requested features

48 requests
  • Dark mode option
  • Option to end care visit without completing all tasks
  • Allow relatives to leave comments for carers
  • See month in advance work rotas
  • Notifications for schedule changes
Show 43 more
  • Dark theme for better night use
  • Option to end visit without completing all tasks
  • Add dark themes for eyesight
  • Dark mode option for night use
  • Ability for family member to comment on notes
  • Two-way communication between clients and carers
  • Synchronize visits to personal calendar
  • Leave short notes for carers when not scheduled
  • Easier diary format for daily logs
  • Customizable diary sections
  • Hyperlink activities to other app sections
  • Easier tick/cross boxes for activities
  • Add live notifications for changes
  • Reminder sound for logging into visits
  • Improve display of carer visit reports (search by date/keyword, copy/paste)
  • Improve UI for completed vs. uncompleted visits
  • Allow users to choose/reset PIN
  • Allow longer default logout times
  • Notes not disappearing if logged out
  • Use without data or internet
  • Add tasks or visits to planner
  • Reliable touch and facial recognition unlocking
  • Ability for family member to comment on notes
  • Save PIN number for iPhone users
  • Stay logged in longer when changing screens
  • Activity completed screen duration adjustment
  • GPS access only when logging in/out
  • See previous notes on phone
  • See future assigned appointments
  • Improve UI for completed vs. uncompleted visits
  • Allow users to choose/reset PIN
  • Allow longer default logout times
  • Notes not disappearing if logged out
  • Use without data or internet
  • Add tasks or visits to planner
  • Reliable touch and facial recognition unlocking
  • Ability for family member to comment on notes
  • Save PIN number for iPhone users
  • Stay logged in longer when changing screens
  • Activity completed screen duration adjustment
  • GPS access only when logging in/out
  • See previous notes on phone
  • See future assigned appointments

Onetouch Essentials

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Access Care Planning

No in-app purchases

None

Onetouch Essentials

No in-app purchases

Questions

Is Access Care Planning free?
Access Care Planning is free to download, with no in-app purchases.
Is Onetouch Essentials free?
Onetouch Essentials is free to download, with no in-app purchases.
Do Access Care Planning or Onetouch Essentials have ads?
Neither Access Care Planning nor Onetouch Essentials shows ads.
Which is updated more often, Access Care Planning or Onetouch Essentials?
Access Care Planning ships an update every 5 weeks, and Onetouch Essentials every 2 months. Most recently, Access Care Planning was updated on September 23, 2026 and Onetouch Essentials on September 17, 2026.

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