Descartes Mobile vs IDLS Mobile Dispatch

Descartes Mobile extends Descartes world-class routing and scheduling systems to the field, guiding your drivers through their day, and completing the final link in the chain of custody through accurate Proof of Delivery. Drivers begin their day by reconciling items prior to departing their depot, making certain they have all they need. Upon arriving at their stops, drivers may scan items on and off their vehicle, ensuring the customer gets everything they were supposed to, and nothing they weren’t. If an item is damaged or refused, the reason can be recorded and photographs taken. Upon completion of the stop, the customer verifies all the items delivered, and signs off, confirming the driver’s actions. Additionally, MobileLink Delivery may be customized at almost any point within the application to allow the collection of data specific to your organization, such as load quality, surveys, or re-ordering of supplies. And while Descartes Mobile is guiding the driver through their day, it’s also communicating to Descartes servers, providing operational and customer service personnel real-time visibility into the status of the driver and their deliveries. Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life.

Designed for home delivery drivers, this app makes it easy to keep dispatchers up to date in real time with your progress. Drivers will use this app to view route information, including customer and stop details, directions, and item-specific information. Easily record changes to your stop status, take photos and notes, and reach out to customers via voice and text message.