Hushmail vs Thirdlane Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hushmail
Securely send and receive encrypted emails on your mobile device. Protect sensitive client information with HIPAA-compliant communication. Manage multiple accounts, organize your inbox, and receive timely notifications for new messages.
- Encrypted email sending and receiving
- HIPAA-compliant communication
- Face ID/Touch ID inbox protection
- Email notifications
- Folder organization
- Manage forwarding addresses and aliases
- Support for multiple accounts
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Hushmail for iPhone brings secure email and peace of mind to your mobile device. Keep client information safe, check multiple accounts, and stay connected to your practice — wherever you are. Dr. Traci Williams says: "Hushmail’s iPhone app makes it easy for me to keep up with all my client communications and respond in a timely manner." Hushmail for iPhone requires an active Hushmail for Healthcare, Hushmail Premium, Hushmail for Small Business, or Hushmail for Law account. With Hushmail for iPhone, you can: * Send and receive encrypted emails * Get notifications when you receive a new email * Protect your inbox with Face ID or Touch ID * Organize your folders and flag important emails * Manage forwarding addresses and aliases — all in one inbox * Check up to 10 Hushmail email accounts Why do 47,000+ healthcare professionals choose Hushmail? Healthcare providers: * Easy, HIPAA-compliant client communication * One-tap encryption to protect sensitive emails to clients, colleagues, or third parties * More than just an email app — part of a toolkit to support your entire client journey * Friendly support by phone, email, and live chat — from people who understand healthcare Trusted since 1999 by healthcare professionals For over 25 years, we’ve helped thousands of solo practitioners and healthcare practices communicate securely and stay compliant. Whether you’re launching a solo therapy practice or managing a growing team, we’re here to support you every step of the way.
Thirdlane Connect
Facilitates team communication with secure private and group chats, voice/video calls, and conferences. Integrates with PBX systems and CRMs for enhanced business workflows. Supports file sharing and presence management.
- Secure private and group chat
- Voice and video calls/conferences
- File sharing
- Presence management
- PBX integration
- CRM integration
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Team communications with secure private chat, group chat, voice and video calls and conferences. • Private and group chat, public and private channels • Voice and video calls • Voice and video conferences • File sharing • Presence management - you can see if your teammates are busy, on the phone, etc • Full Thirdlane PBX integration - manage call forwarding, call recording, voicemail and call history • Salesforce, Zoho, Zendesk and other CRM and business applications integration. • PDF files as faxes from anywhere, even your mobile phones * Thirdlane Connect requires Thirdlane Business PBX or Thirdlane Multi Tenant PBX platform version 16.1.3 or newer.
Screenshots
Verdict
The clearest difference is rating: Thirdlane Connect at 3.6 against Hushmail's 1.9. Hushmail's advantage is review sentiment (21% vs 0%) and update cadence (monthly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Thirdlane Connect holds the better App Store score, 3.6 against 1.9. That said, the two scores are not equally well evidenced: Hushmail has 108 ratings behind it against 10, so its average is the more settled of the two. Written reviews complicate that: 21% of Hushmail's written reviews are positive against 0% of Thirdlane Connect's, so the app with the better star average is not the one people write more warmly about.
Hushmail ships an update monthly, Thirdlane Connect every 2 months. The most recent releases landed on September 19, 2026 and September 22, 2026 respectively.
| Parameter | Hushmail | Thirdlane Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (108 ratings) | 3.6 (10 ratings) — better |
| Positive reviews | 21.1% of reviews — better | 0.0% of reviews |
| Number of ratings | 108 — better | 10 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 8 MB | 31 MB |
| Age rating | 4+ | 4+ |
| Developer | Hush Communications Canada Inc. | Third Lane Technologies, LLC |
Customer experience
Hushmail
Thirdlane Connect
Bugs and requests
Hushmail
Reported bugs
4 issues- App frequently freezes or fails to load emails
- Inability to send emails or access account
- Inconsistent behavior when switching between app and web
- Encryption button not working as expected
Requested features
4 requests- Add ability to mark emails as unread
- Improve spam filtering and email categorization
- Implement landscape mode support for tablets
- Provide option to reset password if forgotten
Thirdlane Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Hushmail
No in-app purchases
Thirdlane Connect
No in-app purchases
Questions
Is Hushmail free?
Is Thirdlane Connect free?
Which has better reviews, Hushmail or Thirdlane Connect?
Do Hushmail or Thirdlane Connect have ads?
Which is updated more often, Hushmail or Thirdlane Connect?
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