Cloud Softphone vs Thirdlane Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cloud Softphone
This application provides a feature-rich VoIP softphone experience with easy account setup through one-touch provisioning. It requires a Cloud Code or QR code for configuration, and users should contact their VoIP provider for credentials.
- Personalized VoIP softphone
- Feature-packed functionality
- One-touch provisioning
- Easy account setup
- QR code configuration support
Read full descriptionHide full description
Cloud Softphone is a personalised, feature-packed VoIP Softphone which support one-touch provisioning for easy account setup and configuration. NOTE: You will need to have your Cloud Code or QR code to set up account in the app. Please contact your VoIP provider or pbx administrator to see if they provide login credentials for Cloud Softphone. More information can be found on our support web site.
Thirdlane Connect
Facilitates team communication with secure private and group chats, voice/video calls, and conferences. Integrates with PBX systems and CRMs for enhanced business workflows. Supports file sharing and presence management.
- Secure private and group chat
- Voice and video calls/conferences
- File sharing
- Presence management
- PBX integration
- CRM integration
Read full descriptionHide full description
Team communications with secure private chat, group chat, voice and video calls and conferences. • Private and group chat, public and private channels • Voice and video calls • Voice and video conferences • File sharing • Presence management - you can see if your teammates are busy, on the phone, etc • Full Thirdlane PBX integration - manage call forwarding, call recording, voicemail and call history • Salesforce, Zoho, Zendesk and other CRM and business applications integration. • PDF files as faxes from anywhere, even your mobile phones * Thirdlane Connect requires Thirdlane Business PBX or Thirdlane Multi Tenant PBX platform version 16.1.3 or newer.
Screenshots
Verdict
The clearest difference is in-app purchases: Thirdlane Connect at none against Cloud Softphone's 1. Thirdlane Connect also leads on device support (3 vs 1). Cloud Softphone's advantage is review sentiment (33% vs 0%) and update cadence (weekly vs every 2 months). On price, rating, ads and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Cloud Softphone sells 1 one-off in-app purchase. Thirdlane Connect asks for nothing beyond the download.
On the App Store both sit at effectively the same score — 3.5 for Cloud Softphone against 3.6 for Thirdlane Connect. That said, the two scores are not equally well evidenced: Cloud Softphone has 77 ratings behind it against 10, so its average is the more settled of the two. Written reviews are what separate them: 33% of Cloud Softphone's written reviews are positive against 0% of Thirdlane Connect's.
Cloud Softphone ships an update weekly, Thirdlane Connect every 2 months. The most recent releases landed on September 28, 2026 and September 22, 2026 respectively.
| Parameter | Cloud Softphone | Thirdlane Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (77 ratings) | 3.6 (10 ratings) — better |
| Positive reviews | 33.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 77 — better | 10 |
| Update frequency | Weekly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 126 MB | 31 MB |
| Age rating | 17+ | 4+ |
| Developer | Alien Licensing GMBH | Third Lane Technologies, LLC |
Customer experience
Cloud Softphone
Thirdlane Connect
In-app purchases
Cloud Softphone
- G729 Annex A$7.99
Thirdlane Connect
No in-app purchases
Questions
Is Cloud Softphone free?
Is Thirdlane Connect free?
Which has better reviews, Cloud Softphone or Thirdlane Connect?
Do Cloud Softphone or Thirdlane Connect have ads?
Which is updated more often, Cloud Softphone or Thirdlane Connect?
Other comparisons
