Cloud Softphone vs Bria
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cloud Softphone
This VoIP softphone allows for easy account setup and configuration with one-touch provisioning. Users will need their Cloud Code or QR code from their provider to log in.
- One-touch provisioning
- Easy account setup
- Configuration support
- VoIP calling
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Cloud Softphone is a personalised, feature-packed VoIP Softphone which support one-touch provisioning for easy account setup and configuration. NOTE: You will need to have your Cloud Code or QR code to set up account in the app. Please contact your VoIP provider or pbx administrator to see if they provide login credentials for Cloud Softphone. More information can be found on our support web site.
Bria
This app consolidates business communication tools, enabling users to call, video chat, message, meet, and share files from any device. It integrates with existing VoIP services for seamless business connectivity.
- High-quality voice calls
- Instant messaging
- HD video calling
- File sharing
- Chat rooms and @ mentions
- Emoticons for chat
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Your everyday business communication tools, all in one place. Easily call, video chat, message, meet and share whether you’re at a desk, on the move, or work from home. Bria lets you take communications anywhere, no matter what network or device you use it on. Bria is available across a variety of devices, including phones and desktop PCs, and easily works with your VoIP service or call server. • Talk with high-quality voice calls. Make calls between Bria team members instantly*, or set up your call server or VoIP service to call mobile and landlines. • Chat with people instantly by sending a quick message instead of an email. • Start a chat room or grab a colleague's attention @ mentions. • Meet face to face even if you're miles apart with HD video calling • Share files, photos, videos and more from Bria and reduce swapping between apps to collaborate effectively and efficiently. • Bring conversations to life with emoticons for chat *Bria Teams includes unlimited voice and video calls between team members. Operator data charges may apply. We recommend using an unlimited data plan or WiFi connection. Looking for support or troubleshooting help? Reach out and contact us at https://support.counterpath.com/ IMPORTANT NOTE This version of Bria is tied to CounterPath Bria Solo and Bria Teams solutions and requires an account to log in. Without an account, the app will not work. Available features are dependent on your subscription. Please visit the CounterPath website for more information. Emergency Calls CounterPath's Bria mobile products provide handling designed to redirect emergency calls to the Native Cellular dialer when possible on a best reasonable commercial efforts basis, however this functionality is also dependent on the operating system of the mobile phone which is outside of our control and subject to change at any time. As a result, the official position of CounterPath is that CounterPath's Bria product is not intended, designed, or fit for placing, carrying or supporting Emergency Calls. CounterPath will not be liable for any costs or damages arising either directly nor indirectly from the use of the software for Emergency Calls. Using Bria as a default dialer may interfere with dialing emergency services.
Screenshots
Verdict
The clearest difference is rating: Bria at 4.5 against Cloud Softphone's 3.4. Bria also leads on in-app purchases (none vs 1) and ratings volume (997 vs 80). Cloud Softphone's advantage is update cadence (weekly vs monthly). On price, review sentiment, ads and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Cloud Softphone sells 1 one-off in-app purchase. Bria asks for nothing beyond the download.
Bria holds the better App Store score, 4.5 against 3.4. That said, the two scores are not equally well evidenced: Bria has 997 ratings behind it against 80, so its average is the more settled of the two. Written reviews complicate that: 33% of Cloud Softphone's written reviews are positive against 29% of Bria's, so the app with the better star average is not the one people write more warmly about.
Cloud Softphone ships an update weekly, Bria monthly. Both last shipped on November 6, 2026.
| Parameter | Cloud Softphone | Bria |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (80 ratings) | 4.5 (997 ratings) — better |
| Positive reviews | 33.1% of reviews — better | 29.0% of reviews |
| Number of ratings | 80 | 997 — better |
| Update frequency | Weekly — better | Monthly |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 137 MB | 109 MB |
| Age rating | 17+ | 17+ |
| Developer | Alien Licensing GmbH | CounterPath Corporation |
Customer experience
Cloud Softphone
Bria
Bugs and requests
Cloud Softphone
Not enough reviews yet to summarise bugs or requests.
Bria
Reported bugs
4 issues- Frequent call drops
- App freezes and crashes
- Registration and login issues
- Compatibility problems with newer iOS versions
Requested features
3 requests- Add SMS functionality
- Improve call stability and quality
- Provide better customer support
In-app purchases
Cloud Softphone
- G729 Annex A$7.99
Bria
No in-app purchases








