Comparison

Hushmail vs HEY Email

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Hushmail

Securely send and receive encrypted emails on your mobile device. Protect sensitive client information with HIPAA-compliant communication. Manage multiple accounts, organize your inbox, and receive timely notifications for new messages.

Highlights
  • Encrypted email sending and receiving
  • HIPAA-compliant communication
  • Face ID/Touch ID inbox protection
  • Email notifications
  • Folder organization
  • Manage forwarding addresses and aliases
  • Support for multiple accounts
Features
Read full description

Hushmail for iPhone brings secure email and peace of mind to your mobile device. Keep client information safe, check multiple accounts, and stay connected to your practice — wherever you are. Dr. Traci Williams says: "Hushmail’s iPhone app makes it easy for me to keep up with all my client communications and respond in a timely manner." Hushmail for iPhone requires an active Hushmail for Healthcare, Hushmail Premium, Hushmail for Small Business, or Hushmail for Law account. With Hushmail for iPhone, you can: * Send and receive encrypted emails * Get notifications when you receive a new email * Protect your inbox with Face ID or Touch ID * Organize your folders and flag important emails * Manage forwarding addresses and aliases — all in one inbox * Check up to 10 Hushmail email accounts Why do 47,000+ healthcare professionals choose Hushmail? Healthcare providers: * Easy, HIPAA-compliant client communication * One-tap encryption to protect sensitive emails to clients, colleagues, or third parties * More than just an email app — part of a toolkit to support your entire client journey * Friendly support by phone, email, and live chat — from people who understand healthcare Trusted since 1999 by healthcare professionals For over 25 years, we’ve helped thousands of solo practitioners and healthcare practices communicate securely and stay compliant. Whether you’re launching a solo therapy practice or managing a growing team, we’re here to support you every step of the way.

About

HEY Email

This email client streamlines your inbox with features like call-like screening for senders, grouped message organization, and a unified attachment library. It offers unique ways to read emails, manage receipts, and protect your privacy from trackers.

Highlights
  • Screen senders like calls
  • Naturally grouped messages
  • Read multiple emails at once
  • Unified attachment library
  • Set aside emails for later
  • Dedicated receipt management
  • Blocks email trackers
Features
Read full description

It’s “you’ll never go back” better HEY replaces workarounds, messy hacks, and daily frustrations, with built-in workflows, effortless organization, and clever features that levels-up email in meaningful ways. Screen emails like you screen calls You screen your calls, so why can't you screen your emails? With HEY, you can. HEY puts you in complete control of who's allowed to email you. Don't want to hear from someone? Screen them out and won’t hear from them again. Naturally grouped Inboxes are typically an intertwined mess of new and old messages haphazardly mixed together. Yuck. With HEY, new messages are always grouped together at the top, and previously seen emails are always at the bottom. Neat and orderly by default. No need to wade through the inbox jungle with a machete. Spread ’em out, read ’em together Let's say you have 7 unread emails. Why do you have to open one, close one, open one, close one, open one, close one, and so on. It's rediculously inefficient. With HEY, you can open multiple emails at once and just scroll though them, just like you would a newsfeed. It's a revolutionary way to read your emails. You'll never go back to the old way. Find files without pulling your hair out If you’re looking for an attachment, why should you have to find an email first? That’s backwards. With HEY, you get an attachment library that gathers up every attachment you’ve ever received in one organized, siftable place. Just set it aside Sometimes you get emails you need to reference later - travel info, handy links, numbers you need, etc. With HEY, you can 'Set Aside' any email in a neat little pile for easy access whenever you need it. At hand, but out of your face. Put receipts in The Paper Trail Receipts, confirmations, and transactional emails getting in your way? With HEY, you can send those types of emails to The Paper Trail where they'll be out of your way, but easy to find when you need them. Blocking email spies 24/7/365 Many companies track which emails you open, how often you open them, and even where you were when you opened them. It's a massive invasion of your privacy. HEY blocks these trackers and tells you who's spying on you. Fix bad subjects without busting threads If you don’t start the thread, you're often stuck with other people’s generic, non-descriptive email subjects. With HEY, you can rename a subject so it makes sense for you without changing things for the other person. Add private notes to any email thread Conversations may start in email, but they may continue somewhere else. Some emails turn into lunches or calls or video conferences. Where do you put the notes from those - especially if they relate to the initial email conversation? With HEY, you can add personal, private notes (and files) to any thread. This way you keep everything related to the conversation on one page, even if it didn't all happen via email. Notifications you control HEY push notifications are off by default so your phone doesn’t steal your attention every time an inconsequential email hits your inbox. However, HEY lets you selectively turn them on for specific contacts or threads so you don't miss the things you really care about. A built-in ‘Reply Later’ workflow What if you need to reply, but you don't have time right now? With HEY, just click the “Reply Later” button to move an email to a dedicated ‘Reply Later’ pile at the bottom of the screen so you don’t lose or forget it. Stop heavy senders from dominating your inbox When you get lots of emails from someone, they can take over your Inbox. With HEY, you can choose to bundle a sender into a single row. This means no matter how many emails they send you, they'll only take up a single row in your Inbox. Clean, controlled, and calm. Get off threads without having to ask Stuck on a mega email chain and want off? Good luck asking someone to remove you. With HEY, you can unfollow any thread and replies won’t show up as new emails anymore. Out of your face forever.

Screenshots

Hushmail4 screens
HEY Email4 screens

Verdict

The call

The clearest difference is rating: HEY Email at 4.6 against Hushmail's 1.9. HEY Email also leads on review sentiment (61% vs 21%) and ratings volume (4.3K vs 110). Hushmail's advantage is monetization model (free vs subscription) and iOS requirement (15.0 vs 17.2). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HEY Email holds the better App Store score, 4.6 against 1.9. That said, the two scores are not equally well evidenced: HEY Email has 4.3K ratings behind it against 110, so its average is the more settled of the two. Written reviews point the same way: 21% of Hushmail's written reviews are positive against 61% of HEY Email's.

UpkeepUpdate frequency

Hushmail ships an update every 5 weeks, HEY Email every 10 days. Both last shipped on October 23, 2026.

Scorecard6 real differences · 4 level
Hushmail versus HEY Email: the parameters behind the verdict, then further details
ParameterHushmailHEY Email
PriceFreeFree
Rating1.9 (110 ratings)4.6 (4.3K ratings) — better
Positive reviews21.1% of reviews60.8% of reviews — better
Number of ratings1104.3K — better
Update frequencyEvery 5 weeksEvery 10 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterSubscription
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.0 — better17.2
Further details — not scored
Size8 MB138 MB
Age rating4+4+
DeveloperHush Communications Canada Inc.37Signals LLC

Customer experience

Hushmail

All ratings110 ratings
Positive19.1%
Neutral4.5%
Negative76.4%
Written reviews128 reviews
Positive21.1%
Neutral18.0%
Negative60.9%

HEY Email

All ratings4,324 ratings
Positive91.7%
Neutral1.8%
Negative6.5%
Written reviews309 reviews
Positive60.8%
Neutral9.4%
Negative29.8%

User reviews

Hushmail

From 110 App Store ratings

What we love

  • 🔒 Secure email service
  • 👍 Convenient app for mobile access
  • 🚀 Works well when functioning properly

Room to improve

  • 🐛 Frequent app crashes and bugs
  • ⚠️ Limited functionality compared to web version
  • 🔍 Unreliable notifications and email updates
  • 🤔 Inconsistent user experience across platforms

HEY Email

From 4.3K App Store ratings

What we love

  • 🚀 Streamlined email workflow
  • 🔒 Strong privacy focus
  • 👍 Intuitive and user-friendly design
  • 💡 Innovative email organization features
  • 🚀 Fast and responsive app

Room to improve

  • 🐛 Occasional bugs and glitches
  • 🔋 Concerns about offline functionality
  • 💰 Expensive subscription cost
  • 🔍 Limited search and navigation capabilities

Bugs and requests

Hushmail

Reported bugs

4 issues
  • App frequently freezes or fails to load emails
  • Inability to send emails or access account
  • Inconsistent behavior when switching between app and web
  • Encryption button not working as expected

Requested features

4 requests
  • Add ability to mark emails as unread
  • Improve spam filtering and email categorization
  • Implement landscape mode support for tablets
  • Provide option to reset password if forgotten

HEY Email

Reported bugs

2 issues
  • Keyboard issues on iPad
  • Inconsistent behavior when moving between email views

Requested features

3 requests
  • Support for custom email domains
  • More advanced filtering and automation options
  • Improved integration with other apps and services

In-app purchases

None

Hushmail

No in-app purchases

None

HEY Email

No in-app purchases

Questions

Is Hushmail free?
Hushmail is free to download, with no in-app purchases.
Is HEY Email free?
HEY Email is free to download, with no in-app purchases.
Which has better reviews, Hushmail or HEY Email?
HEY Email is rated higher. Hushmail averages 1.9 out of 5 from 110 ratings, while HEY Email averages 4.6 from 4.3K ratings.
Do Hushmail or HEY Email have ads?
Neither Hushmail nor HEY Email shows ads.
Which is updated more often, Hushmail or HEY Email?
Hushmail ships an update every 5 weeks, and HEY Email every 10 days. Most recently, Hushmail was updated on October 23, 2026 and HEY Email on October 23, 2026.

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