Comparison

My Tello vs New REF Global

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Tello

Manage your mobile account and make calls over WiFi with this app. Access account details, check balances, view usage history, and contact customer service. Enjoy low international call rates and flexible plans.

Highlights
  • Account details at your fingertips
  • Check remaining balance
  • Call over WiFi internationally
  • Order or upgrade plans
  • Recharge credit or set Auto Recharge
  • View bills and usage history
  • Contact customer service
Features
Read full description

Say hello with the “My Tello” app! You can have your account details at your fingertips, see your remaining balance, check rates for any destination or find answers to your questions. Use the app in the US while connected to the Tello network or over WiFi. When travelling in US or abroad, call over WiFi using the same balance. This way you can still carry your phone number anywhere in the world and enjoy the same low costs. Download the “My Tello” app for free and: * Check the balance for all your Tello products: Plans and Pay As You Go
 * Start calling in the US and abroad over WiFi at the same costs
 * Order any plan or upgrade/downgrade your existing plan
 * Recharge safe and easy or set up Auto Recharge to avoid running out of credit
 * Manage your account at a glance
 * View your Tello bills & usage history 
 * Contact Customer Service directly inside the app
 Easy to use: 1. Download the “My Tello” app for free
 2. Log in with your Tello phone number and Tello.com website password
 3. Get direct access to your phone contacts
 4. Start calling over WiFi
 5. Run the “My Tello” app on multiple devices at once, iPhone and iPad. Not a Tello.com client yet? If you’re new to Tello, you will need to order a phone or bring your own device at: www.tello.com. As a Tello customer you will get: * Prepaid service, no contract commitment, pure freedom
 * Flexibility to Build Your Own Plan starting at $5 
 * Lowest Pay As You Go rates for international calls and texts 
 * The option to keep your old phone number & cell phone
 * Nationwide coverage
 * 24/7 Customer Service by email & phone 
 * The same costs and the same phone number when calling over WiFi 
 * Data tethering across all your devices for free
 *We value your opinion. Please let us know if you like our app! Having issues with the My Tello application? Please email us at customerservice@tello.com.

About

New REF Global

Connect, share, and grow with a community of business leaders. Exchange insights, explore events, and engage in meaningful conversations. Receive personalized updates relevant to your interests and region.

Highlights
  • Join spaces by topic or territory
  • Exchange insights in real time
  • Explore upcoming events
  • Connect directly with members
  • Personalized updates
  • Leadership development
Features
Read full description

The REF Global app is where our community of business leaders connects, shares, and grows together. It’s a simple, intuitive space that keeps you close to the people, ideas, and conversations that matter — wherever you are. Inside the app, you can join spaces by topic or territory, exchange insights in real time, explore upcoming events, and connect directly with other members. Whether it’s a quick message, a shared learning, or an open question — this is where meaningful interaction happens. You’ll receive personalized updates based on your interests and region, so you always stay informed about what’s most relevant to you. More than just a platform, it’s a living space designed for connection, collaboration, and leadership that thrives through community.

Screenshots

My Tello4 screens
New REF Global4 screens

Verdict

The call

The clearest difference is rating: New REF Global at 5.0 against My Tello's 4.3. New REF Global also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). My Tello's advantage is ratings volume (1.9K vs 1) and chart position (#151 vs unranked). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

New REF Global holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: My Tello has 1.9K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on October 17, 2026 and October 2, 2026 respectively.

Scorecard5 real differences · 6 level
My Tello versus New REF Global: the parameters behind the verdict, then further details
ParameterMy TelloNew REF Global
PriceFreeFree
Rating4.3 (1.9K ratings)5.0 (1 ratings) — better
Positive reviews46.3% of reviews—
Number of ratings1.9K — better1
Update frequencyEvery 3 weeksEvery 3 weeks
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#151 — better—
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.6 — better16.4
Further details — not scored
Size37 MB91 MB
Age rating4+17+
DeveloperMiron Enterprises, LLCRENAISSANCE EXECUTIVE FORUMS INC

Customer experience

My Tello

All ratings1,853 ratings
Positive83.0%
Neutral4.4%
Negative12.6%
Written reviews218 reviews
Positive46.3%
Neutral10.1%
Negative43.6%

New REF Global

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

My Tello

Reported bugs

5 issues
  • App freezes and crashes
  • Inability to log in or access account information
  • Inaccurate data usage reporting
  • Unreliable international roaming and WiFi calling
  • Billing and payment processing issues

Requested features

5 requests
  • Ability to send and receive SMS/text messages through the app
  • Improved app UI and user experience
  • More detailed data usage tracking and notifications
  • Seamless plan changes and account management
  • Integration with other communication platforms (e.g., WhatsApp, Telegram)

New REF Global

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My Tello

No in-app purchases

None

New REF Global

No in-app purchases

Questions

Is My Tello free?
My Tello is free to download, with no in-app purchases.
Is New REF Global free?
New REF Global is free to download, with no in-app purchases.
Which has better reviews, My Tello or New REF Global?
New REF Global is rated higher. My Tello averages 4.3 out of 5 from 1.9K ratings, while New REF Global averages 5.0 from 1 ratings.
Do My Tello or New REF Global have ads?
My Tello shows ads; New REF Global does not.
Which is updated more often, My Tello or New REF Global?
My Tello ships an update every 3 weeks, and New REF Global every 3 weeks. Most recently, My Tello was updated on October 17, 2026 and New REF Global on October 2, 2026.

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