Mesa CityLink vs Gilbert 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Mesa CityLink
Report civic issues and engage with your local government in real time. This platform allows you to easily identify problems and submit them for resolution, making it simple to contribute to your community's improvement.
- Real-time civic engagement
- Identify and report issues
- Submit photos with reports
- Simple and intuitive interface
- Contribute to community improvement
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Your Mesa CityLink on the go! City of Mesa real time mobile civic engagement platform. Mesa CityLink provides a free, simple and intuitive tool to identify civic issues and report them for resolution. A picture tells a thousand words, and with Mesa CityLink it is a snap! Download it today to make your Mesa a better place to live and work!
Gilbert 311
Report non-emergency issues like potholes or broken streetlights in your community. Submit requests with location details and track their status. Engage with local government to improve your neighborhood.
- Report non-emergency issues
- Tag issue location
- Track report status
- Communicate with local government
- Improve community services
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Do you see something in Gilbert that needs to be fixed? A pothole? Is your streetlight out? Need a new trash can? Now you can help us fix these issues quickly and efficiently. Gilbert 311 allows citizens to report common non-emergency issues, tag their location, and send them to the appropriate Gilbert staff member for assistance. Residents can create, view and track the status of their report making it easy to engage and communicate with their local government and improve their community.
Screenshots
Verdict
The clearest difference is rating: Gilbert 311 at 4.7 against Mesa CityLink's 2.8. Gilbert 311 also leads on ratings volume (355 vs 8). Mesa CityLink's advantage is iOS requirement (12.0 vs 17.6). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Gilbert 311 holds the better App Store score, 4.7 against 2.8. That said, the two scores are not equally well evidenced: Gilbert 311 has 355 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 57% of Mesa CityLink's written reviews are positive against 60% of Gilbert 311's.
Mesa CityLink ships an update every 5 months, Gilbert 311 every 3 months. The most recent releases landed on July 17, 2026 and September 22, 2026 respectively.
| Parameter | Mesa CityLink | Gilbert 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (8 ratings) | 4.7 (355 ratings) — better |
| Positive reviews | 57.1% of reviews | 60.0% of reviews — better |
| Number of ratings | 8 | 355 — better |
| Update frequency | Every 5 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 12.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 28 MB | 141 MB |
| Age rating | 4+ | 12+ |
| Developer | City of Mesa | Town of Gilbert |
Customer experience
Mesa CityLink
Gilbert 311
In-app purchases
Mesa CityLink
No in-app purchases
Gilbert 311
No in-app purchases
Questions
Is Mesa CityLink free?
Is Gilbert 311 free?
Which has better reviews, Mesa CityLink or Gilbert 311?
Do Mesa CityLink or Gilbert 311 have ads?
Which is updated more often, Mesa CityLink or Gilbert 311?
Other comparisons
