Comparison

MesaNow vs Gilbert 311

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MesaNow

Access your utility accounts, city news, and event calendars. Stay informed about local government, parks, and road restrictions. More city services are planned for future updates.

Highlights
  • Utility account access
  • City news updates
  • Event calendars
  • Video city leadership
  • Park information
  • Road restriction details
Read full description

Official application for the City of Mesa Arizona. Access to utility accounts, news, calendars, video city leadership and information about where you live, parks and road restrictions. More city services coming soon.

About

Gilbert 311

Report non-emergency issues like potholes or broken streetlights in your community. Submit requests with location details and track their status. Engage with local government to improve your neighborhood.

Highlights
  • Report non-emergency issues
  • Tag issue location
  • Track report status
  • Communicate with local government
  • Improve community services
Read full description

Do you see something in Gilbert that needs to be fixed? A pothole? Is your streetlight out? Need a new trash can? Now you can help us fix these issues quickly and efficiently. Gilbert 311 allows citizens to report common non-emergency issues, tag their location, and send them to the appropriate Gilbert staff member for assistance. Residents can create, view and track the status of their report making it easy to engage and communicate with their local government and improve their community.

Screenshots

MesaNow4 screens
Gilbert 3114 screens

Verdict

The call

The clearest difference is rating: Gilbert 311 at 4.7 against MesaNow's 2.7. Gilbert 311 also leads on review sentiment (60% vs 23%) and ratings volume (355 vs 22). MesaNow's advantage is device support (3 vs 1) and iOS requirement (12.0 vs 17.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Gilbert 311 holds the better App Store score, 4.7 against 2.7. That said, the two scores are not equally well evidenced: Gilbert 311 has 355 ratings behind it against 22, so its average is the more settled of the two. Written reviews point the same way: 23% of MesaNow's written reviews are positive against 60% of Gilbert 311's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on September 17, 2026 and September 22, 2026 respectively.

Scorecard5 real differences · 5 level
MesaNow versus Gilbert 311: the parameters behind the verdict, then further details
ParameterMesaNowGilbert 311
PriceFreeFree
Rating2.7 (22 ratings)4.7 (355 ratings) — better
Positive reviews23.1% of reviews60.0% of reviews — better
Number of ratings22355 — better
Update frequencyEvery 3 monthsEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS12.0 — better17.6
Further details — not scored
Size70 MB141 MB
Age rating4+12+
DeveloperCity of MesaTown of Gilbert

Customer experience

MesaNow

All ratings22 ratings
Positive36.4%
Neutral9.1%
Negative54.5%
Written reviews13 reviews
Positive23.1%
Neutral15.4%
Negative61.5%

Gilbert 311

All ratings342 ratings
Positive92.4%
Neutral1.8%
Negative5.8%
Written reviews5 reviews
Positive60.0%
Neutral0.0%
Negative40.0%

In-app purchases

None

MesaNow

No in-app purchases

None

Gilbert 311

No in-app purchases

Questions

Is MesaNow free?
MesaNow is free to download, with no in-app purchases.
Is Gilbert 311 free?
Gilbert 311 is free to download, with no in-app purchases.
Which has better reviews, MesaNow or Gilbert 311?
Gilbert 311 is rated higher. MesaNow averages 2.7 out of 5 from 22 ratings, while Gilbert 311 averages 4.7 from 355 ratings.
Do MesaNow or Gilbert 311 have ads?
Neither MesaNow nor Gilbert 311 shows ads.
Which is updated more often, MesaNow or Gilbert 311?
MesaNow ships an update every 3 months, and Gilbert 311 every 3 months. Most recently, MesaNow was updated on September 17, 2026 and Gilbert 311 on September 22, 2026.

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