15Five vs AskNicely

Want to improve employee engagement and performance? Looking for a way to inform meetings and employee evaluations? 15Five is the leading employee communication platform for managers to gain insights into employee progress, and for employees to receive the feedback they need to succeed. This brief, automated weekly process leads to meaningful conversations about everything from how to improve an employee’s role, to the creation of brilliant product innovations. With our new iOS app, have the most important conversations with your team or manager from anywhere! Here’s how it works: Once a week, employees answer several questions about their accomplishments from the previous week and provide other details about their progress. Managers can even pass-up answers to directors and executives, providing top to bottom visibility around triumphs, challenges, and great ideas. Our new iOS app allows you to enjoy the same great features as the web version: Goals & Accomplishments - Employees enter their goals for the upcoming week. Next week they check off the goals that they accomplished, while the ones that they missed are automatically marked with an x. Employees can add additional accomplishments at the bottom that were not contemplated the week before. Managers get a sense of progress at a glance. Comments - Employee feedback is a two-way process. Managers can comment on answers directly in the app, spawning important conversations about everything from increasing revenue to improving company wide processes. @mentions - Responses to questions often involve more than one team member. Just @mention orther stake-holders to loop them in to the conversation and make decisions that much faster. Flag for follow-up - Don’t let important responses fall through the cracks. With this handy feature, you can come back later to provide an employee with support, realign someone around their goals, or talk through an innovative idea. The 15Five app is perfect for remote teams to check-in every week, and for on-the-go managers and executives to know the pulse of their company from anywhere at any time. To use the app, you must already be a customer.

Manage the customer experience from your iPhone or iPad. Collect and respond to customer feedback instantly with an AI-powered customer experience management platform. Designed to enable action, AskNicely suggested focus areas, improvement opportunities, and helps you set company-wide goals to help your business grow. With AskNicely: Stay on top of individual and team CSAT and NPS performance daily. Act on feedback fast with templates, workflows, and AI-enabled dynamic surveys. Set focus areas for your team to help them determine what to work on first, highlight areas for improvement, and provide coaching tips based on customer feedback. Feedback from AskNicely customers "AskNicely changed our coaching conversations. We now have regular examples of excellent customer service to coach from, and our team leads actually compete to get to the top of the AskNicely leaderboard." — Wayne Pointon, Global General Manager, Service Delivery. “We chose AskNicely versus something more traditional in healthcare. It helps spot trends that may seem like one-off incidents or track positive trends.” — Julie Gessin, Chief Operating Officer, PA-C “The ability to see real-time customer feedback allows our crew to adjust their approach immediately, whether it’s improving communication, upselling a popular product, or addressing service gaps. We’re seeing a much more engaged and proactive team as a result.” — Chris Luong, Business Analyst at Jetstar Requires an AskNicely account Book a call with an AskNicely rep today to learn more. About AskNicely: AskNicely helps you collect and transform CX feedback into frontline action by equipping distributed teams with clear, AI-driven goals, and reinforcing habits that reduce churn fast. Unlike traditional CX programs that stall at insight, AskNicely accelerates change through dynamic surveys, tailored coaching tasks, and in-app behavior tracking, making improvement a habit, not a project.