Virgin Active SA vs Itensity
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Virgin Active SA
This app rewards you for achieving personal wellness goals with exclusive partner offers. Access on-demand classes, book club sessions up to 8 days ahead, and use your digital card for club entry. It's designed to support your progress with guidance and tangible benefits.
- Real rewards from partners
- Book club classes up to 8 days in advance
- Digital access card for club entry
- On-demand classes for anytime training
- Personalized wellness guidance
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Welcome to Virgin Active’s new wellness app that gives you real rewards for hitting your personal wellness goals. • Real rewards: Instant fist-bumps from iconic partners • Real endorphins: Book all your fave club classes up to 8 days in advance • Scan the app to enter the club with your digital access card • Real support: Train anywhere, anytime, with on-demand classes • Designed to support real progress with real rewards and guidance, this isn’t an app… It’s your personal, free smoothie-giving, endorphin unleashing, goal crushing, wellness weapon.
Itensity
This app allows gym members to easily book classes, view schedules, purchase credits, and access facilities via QR code. It's designed to enhance your fitness journey and streamline your workout routine.
- Book classes
- View schedules
- Purchase credits
- QR code gym entry
- Streamline workout routine
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Maximize your fitness experience with the brand-new Itensity app, designed for members of top gyms, CrossFit boxes, and studios. Easily book your favourite classes, check out detailed schedules, purchase credits, and breeze through gym entry with QR code access. Whether you’re aiming to reach new fitness heights or streamline your workout routine.
Screenshots
Verdict
The clearest difference is ratings volume: Virgin Active SA at 740 against Itensity's 7. Itensity's advantage is update cadence (every 2 weeks vs every 2 months) and rating (5.0 vs 4.8). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Itensity holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Virgin Active SA has 740 ratings behind it against 7, so its average is the more settled of the two.
Virgin Active SA ships an update every 2 months, Itensity every 2 weeks. The most recent releases landed on September 7, 2026 and September 9, 2026 respectively.
| Parameter | Virgin Active SA | Itensity |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (740 ratings) | 5.0 (7 ratings) — better |
| Positive reviews | 5.8% of reviews | — |
| Number of ratings | 740 — better | 7 |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 325 MB | 54 MB |
| Age rating | 4+ | 4+ |
| Developer | Virgin Active South Africa | Itensity Management Software (PTY) Ltd |
Customer experience
Virgin Active SA
Itensity
Bugs and requests
Virgin Active SA
Reported bugs
15 issues- Login error messages with no resolution
- Password reset emails delayed or not received
- App freezes during booking attempts
- Gym attendance not logged for rewards
- Rewards expiring before being credited
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- Inconsistent reward tracking between users
- Internet connection errors despite valid connection
- Session timeout and forced re-login
- Account creation errors during registration
- Class cancellation not reflected in app
- Timetables fail to load
- App crashes on password reset screen
- Add-to-calendar button non-functional on iPhone
- Rewards goals resetting incorrectly
- Club entry button disappeared after update
Requested features
8 requests- Apple Wallet integration for digital card
- Apple Watch device support
- Graphical display of visit statistics per month
- Bike assignment visibility for spinning bookings
- Club entry button on home page
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- Instructor rating/comments functionality
- Class calendar add-to-calendar functionality
- Cross-club timetable access for weekend bookings
Itensity
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Virgin Active SA
No in-app purchases
Itensity
No in-app purchases
