Comparison

Virgin Active SA vs Active Rewards

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Virgin Active SA

This app rewards you for achieving personal wellness goals with exclusive partner offers. Access on-demand classes, book club sessions up to 8 days ahead, and use your digital card for club entry. It's designed to support your progress with guidance and tangible benefits.

Highlights
  • Real rewards from partners
  • Book club classes up to 8 days in advance
  • Digital access card for club entry
  • On-demand classes for anytime training
  • Personalized wellness guidance
Features
Read full description

Welcome to Virgin Active’s new wellness app that gives you real rewards for hitting your personal wellness goals. • Real rewards: Instant fist-bumps from iconic partners • Real endorphins: Book all your fave club classes up to 8 days in advance • Scan the app to enter the club with your digital access card • Real support: Train anywhere, anytime, with on-demand classes • Designed to support real progress with real rewards and guidance, this isn’t an app… It’s your personal, free smoothie-giving, endorphin unleashing, goal crushing, wellness weapon.

About

Active Rewards

Features
Read full description

This is an experimental app developed within the Vitality Research Institute, a research arm of Vitality, a leading health and life insurer in the UK. The app aims to encourage users to be more active and sleep better. The app integrates with wearable activity trackers to seamlessly track your steps and sleep so that you can work towards your daily and weekly goals, and get rewarded.

Screenshots

Virgin Active SA4 screens
Active Rewards4 screens

Verdict

The call

The clearest difference is update cadence: Active Rewards at every 8 days against Virgin Active SA's monthly. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Virgin Active SA ships an update monthly, Active Rewards every 8 days. The most recent releases landed on September 28, 2026 and September 13, 2026 respectively.

Scorecard1 real difference · 9 level
Virgin Active SA versus Active Rewards: the parameters behind the verdict, then further details
ParameterVirgin Active SAActive Rewards
PriceFreeFree
Rating4.8 (744 ratings) — better—
Positive reviews5.8% of reviews—
Number of ratings744 — better—
Update frequencyMonthlyEvery 8 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad — betteriPhone
Requires iOS16.016.0
Further details — not scored
Size350 MB131 MB
Age rating4+17+
DeveloperVirgin Active South AfricaTest & Learn

Bugs and requests

Virgin Active SA

Reported bugs

15 issues
  • Login error messages with no resolution
  • Password reset emails delayed or not received
  • App freezes during booking attempts
  • Gym attendance not logged for rewards
  • Rewards expiring before being credited
Show 10 more
  • Inconsistent reward tracking between users
  • Internet connection errors despite valid connection
  • Session timeout and forced re-login
  • Account creation errors during registration
  • Class cancellation not reflected in app
  • Timetables fail to load
  • App crashes on password reset screen
  • Add-to-calendar button non-functional on iPhone
  • Rewards goals resetting incorrectly
  • Club entry button disappeared after update

Requested features

8 requests
  • Apple Wallet integration for digital card
  • Apple Watch device support
  • Graphical display of visit statistics per month
  • Bike assignment visibility for spinning bookings
  • Club entry button on home page
Show 3 more
  • Instructor rating/comments functionality
  • Class calendar add-to-calendar functionality
  • Cross-club timetable access for weekend bookings

Active Rewards

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Virgin Active SA

No in-app purchases

None

Active Rewards

No in-app purchases

Questions

Is Virgin Active SA free?
Virgin Active SA is free to download, with no in-app purchases.
Is Active Rewards free?
Active Rewards is free to download, with no in-app purchases.
Do Virgin Active SA or Active Rewards have ads?
Neither Virgin Active SA nor Active Rewards shows ads.
Which is updated more often, Virgin Active SA or Active Rewards?
Virgin Active SA ships an update monthly, and Active Rewards every 8 days. Most recently, Virgin Active SA was updated on September 28, 2026 and Active Rewards on September 13, 2026.

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