myESP vs Insight FieldPower

myESP is the mobile application of ESP, which is used by Endeavor’s network of trained and certified field engineers across North America. This mobile application, through its array of features, supports Endeavor's field engineers to deploy thousands of installations and repairs each day, including wiring and installation of customer premise equipment for commercial and residential voice, data, video, security, and automation solutions as well as point-of-sale (POS) equipment, digital signage, and commonly used network devices. By leveraging process automation, and intelligently connecting with ESP, this mobile application facilitates improvement in the field engineer experience, and enhancement of overall solution delivery. With this application, Genesis field engineers will be able to access their service requests on their mobile devices, integrate schedules into their calendar, and submit site deliverables, apart from requesting a call-back from Genesis’ Technical Access Center.

The Insight FieldPower mobile app offers a convenient way for field service technicians to remotely access site, equipment, jobs and task related information when performing field service activities. Technicians can update the status of work orders, enter service notes, capture documentation and record signatures while on-site. The app offers a fresh and intuitive user experience making it one of the best ways to manage your projects and jobs. Features: Some of the key features offered by the Insight FieldPower mobile app are: • Work Calendar – See all jobs assigned to you in one central location • Route Mapping – Provides directions to site locations • Offline Capabilities enable you to keep track of work progress even when not connected • Online instructions for the work being performed • Use your device’s camera to take pictures and attach them directly to the work being performed • Use intuitive checklists directly in the app for a more streamlined approach • Capture client signatures