myESP vs Mobi by TechLink

myESP is the mobile application of ESP, which is used by Genesis’ network of trained and certified field engineers across North America. This mobile application, through its array of features, supports Genesis’ field engineers to deploy thousands of installations and repairs each day, including wiring and installation of customer premise equipment for commercial and residential voice, data, video, security, and automation solutions as well as point-of-sale (POS) equipment, digital signage, and commonly used network devices. By leveraging process automation, and intelligently connecting with ESP, this mobile application facilitates improvement in the field engineer experience, and enhancement of overall solution delivery. With this application, Genesis field engineers will be able to access their service requests on their mobile devices, integrate schedules into their calendar, and submit site deliverables, apart from requesting a call-back from Genesis’ Technical Access Center.

Mobi is TechLink Services' mobile application for field technicians and clients. It puts the power and flexibility of TechLink Services' SIMPL portal into the palm of your hand. Feature rich and flexible, you can use Mobi to do everything you already do with the SIMPL portal. Field Technicians · Sign up as a new field technician · View and access your jobs for today · View and access your jobs for tomorrow · View and access your upcoming jobs · Open Maps directly from Mobi to get driving directions to the site · Log on and off of site · Access all information about work order including documents and close-out paperwork · Photos can be taken directly from Mobi automatically uploading to the work order · Add completed paperwork directly to the work order · Add final invoice directly to the work order · Accept or decline jobs that are offered to you · Enter notes directly in the work order · Plus more! Clients · View and access jobs scheduled with TechLink for today, tomorrow and upcoming · Access all information about each work order · View pictures that have been uploaded by the field technician · Enter notes directly into the work order · Plus more!