myESP vs MyCrossCom
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myESP
This mobile app supports field engineers in deploying installations and repairs for voice, data, video, security, and automation solutions. It helps manage service requests, integrate schedules, and submit deliverables, while also facilitating technical support requests.
- Access service requests
- Integrate schedules into calendar
- Submit site deliverables
- Request technical support callbacks
- Process automation
- Intelligent connectivity with ESP
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myESP is the mobile application of ESP, which is used by Genesis’ network of trained and certified field engineers across North America. This mobile application, through its array of features, supports Genesis’ field engineers to deploy thousands of installations and repairs each day, including wiring and installation of customer premise equipment for commercial and residential voice, data, video, security, and automation solutions as well as point-of-sale (POS) equipment, digital signage, and commonly used network devices. By leveraging process automation, and intelligently connecting with ESP, this mobile application facilitates improvement in the field engineer experience, and enhancement of overall solution delivery. With this application, Genesis field engineers will be able to access their service requests on their mobile devices, integrate schedules into their calendar, and submit site deliverables, apart from requesting a call-back from Genesis’ Technical Access Center.
MyCrossCom
This business application enables existing partners to manage work orders remotely. It allows for accepting, reviewing, and confirming tasks while on the move. Access is restricted to verified CrossCom VFT partners.
- Accept work orders
- Review work orders
- Confirm work orders
- On-the-go management
- Partner credential access
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For established CrossCom VFT partners, this app allows partners to accept, review and confirm work orders while you're on the go. Only current CrossCom Partners will be granted credentials to use this application.
Screenshots
Verdict
The clearest difference is rating: MyCrossCom at 5.0 against myESP's 1.0. MyCrossCom also leads on review sentiment (29% vs 7%). myESP's advantage is iOS requirement (11.0 vs 14.0). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyCrossCom holds the better App Store score, 5.0 against 1.0. Both are backed by a comparable volume of ratings — 8 and 3 respectively. Written reviews point the same way: 7% of myESP's written reviews are positive against 29% of MyCrossCom's.
myESP ships an update every 2 months, MyCrossCom every 5 weeks. The most recent releases landed on June 11, 2026 and August 25, 2026 respectively.
| Parameter | myESP | MyCrossCom |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (8 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 6.7% of reviews | 28.6% of reviews — better |
| Number of ratings | 8 — better | 3 |
| Update frequency | Every 2 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 11.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 45 MB | 57 MB |
| Age rating | 4+ | 4+ |
| Developer | Endeavor Managed Services | CrossCom |
Customer experience
myESP
MyCrossCom
In-app purchases
myESP
No in-app purchases
MyCrossCom
No in-app purchases
