myESP vs Telaid Sync
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myESP
This mobile app supports field engineers in deploying installations and repairs for voice, data, video, security, and automation solutions. It helps manage service requests, integrate schedules, and submit deliverables, while also facilitating technical support requests.
- Access service requests
- Integrate schedules into calendar
- Submit site deliverables
- Request technical support callbacks
- Process automation
- Intelligent connectivity with ESP
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myESP is the mobile application of ESP, which is used by Genesis’ network of trained and certified field engineers across North America. This mobile application, through its array of features, supports Genesis’ field engineers to deploy thousands of installations and repairs each day, including wiring and installation of customer premise equipment for commercial and residential voice, data, video, security, and automation solutions as well as point-of-sale (POS) equipment, digital signage, and commonly used network devices. By leveraging process automation, and intelligently connecting with ESP, this mobile application facilitates improvement in the field engineer experience, and enhancement of overall solution delivery. With this application, Genesis field engineers will be able to access their service requests on their mobile devices, integrate schedules into their calendar, and submit site deliverables, apart from requesting a call-back from Genesis’ Technical Access Center.
Telaid Sync
Facilitates real-time data exchange between field subcontractors and the main office. Streamlines communication for efficient project management and information flow.
- Real-time data communication
- Field to office data transfer
- Subcontractor data reporting
- Effective information flow
- Project management support
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Telaid Sync provides effective data communication from sub-contractors in the field to the corporate office in real time.
Screenshots
Verdict
The clearest difference is rating: Telaid Sync at 1.5 against myESP's 1.0. Telaid Sync also leads on ratings volume (31 vs 8). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Telaid Sync holds the better App Store score, 1.5 against 1.0. Both are backed by a comparable volume of ratings — 8 and 31 respectively. Written reviews point the same way: 7% of myESP's written reviews are positive against 11% of Telaid Sync's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 26, 2026 and October 3, 2026 respectively.
| Parameter | myESP | Telaid Sync |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (8 ratings) | 1.5 (31 ratings) — better |
| Positive reviews | 6.7% of reviews | 11.1% of reviews — better |
| Number of ratings | 8 | 31 — better |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 11.0 | 11.0 |
| Further details — not scored | ||
| Size | 45 MB | 24 MB |
| Age rating | 4+ | 4+ |
| Developer | Endeavor Managed Services | Intelligent Data Systems |
Customer experience
myESP
Telaid Sync
In-app purchases
myESP
No in-app purchases
Telaid Sync
No in-app purchases
