myESP vs OfficeTrack Plus

myESP is the mobile application of ESP, which is used by Genesis’ network of trained and certified field engineers across North America. This mobile application, through its array of features, supports Genesis’ field engineers to deploy thousands of installations and repairs each day, including wiring and installation of customer premise equipment for commercial and residential voice, data, video, security, and automation solutions as well as point-of-sale (POS) equipment, digital signage, and commonly used network devices. By leveraging process automation, and intelligently connecting with ESP, this mobile application facilitates improvement in the field engineer experience, and enhancement of overall solution delivery. With this application, Genesis field engineers will be able to access their service requests on their mobile devices, integrate schedules into their calendar, and submit site deliverables, apart from requesting a call-back from Genesis’ Technical Access Center.

OfficeTrack Plus is the innovative work force management solution, optimizing field service management, driving efficiency, and improving customer satisfaction. OfficeTrack Plus offers a wide range of functionality that is easily customized to meet the needs of many industries, from small and medium-sized businesses to enterprises. OfficeTrack offers cutting-edge functionality like; proof of delivery, real-time location tracking, and operation status while engaging end customers throughout the delivery and service order lifecycle. With tens of thousands of monthly subscribers, three subsidiaries in Latin America, and a strong development center in Israel, OfficeTrack Plus solution delivers tangible values to our client base. To learn more about OfficeTrack Plus, please contact us info@officecore.com Please note: - Continued use of GPS running in the background can dramatically decrease battery life.