Loop Email vs Missive

Loop Email helps teams manage customer messages in shared email accounts such as support@, contact@, info@, orders@ and more. Efficiently and on the go. Loop is a simple yet powerful team inbox, easy to set up and use for teams handling customer messages via email. With Loop no messages get missed and your team can assign ownership, chat about customer emails, exchange files, automate workflows and manage shared inboxes with ease, all within a purpose-built iOS app. With Loop you’ll be able to: - Manage any shared email accounts - Collaborate 1-2-1 and in groups with your team - Set up automated workflows to help you manage any incoming emails - Have internal discussions with your team before replying to your customers - Organize your personal as well as team inboxes for best productivity Key features: - Unified inbox: Manage all of your email accounts from one view - Shared inbox: Manage incoming emails as a team, without having to share login details - Assign owners: Know who’s in charge of any conversation - Side chat on emails: Start a private side chat on any email thread - Team channels: Use Loop for team chat as well as email management - Shared tags: Keep your team inbox organized with labels and tags - Rules & automations: Automate workflows for your team with a powerful rules engine - SLAs: Get your response time optimized with SLA notifications - Snooze: Snooze a conversation for a period of time to keep your inbox organized - Templated responses: Set up templates for frequent queires - Collision detection: Prevent sending multiple replies by mistake - Reports & insights: Customizable reports to see how your team is doing - Works across all platforms

Missive lets teams manage shared inboxes and collaborate around emails. Chat, share attachments and assign tasks right from your inbox. Use shared labels to organize conversations by project or department. • Canned Responses - Create reusable templates to save time on repetitive emails. • Collaborative Writing - Compose emails together and get reviewed in real time. • Snooze - Set reminders on emails and chats to clean up your inbox. • Send Later - Draft an email and schedule it to be sent at just the right time. • Pinned Conversations - Drag important conversations to the sidebar for quick access. • Rules - Apply filters to automatically archive or assign conversations to anyone in your organization. • Integrations - Asana, Pipedrive, FullContact, Todoist, Trello, and possibility to develop your own. And much more… • Auto CC / BCC • Snooze only if nobody replies • Push notifications • Rich text and HTML signatures • Connect with Google • Gmail search syntax • Sharable conversation links • Unified inbox