Comparison

3xLOGIC VISIX Setup Tool vs Verint Smart Support

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

3xLOGIC VISIX Setup Tool

Features
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The VISIX Setup utility is an easy-to-use resource for 3xLOGIC installation technicians. When installing VISIX V-Series All-in-One Cameras, a technician may use the app to scan the QR code label on the camera. After verifying camera login info, camera information will be saved into the app which can later be mailed to the customer(along with information from all other installed cameras for that site) for their own records. Also, a video preview is provided from the camera so the technician can assure the camera’ field-of-vison is clear and achieves the correct viewing perspective, as per the customer’s needs. Features: -Log Installation tech information for records. -Scan VISIX V-Series All-in-One Camera QR Codes to instantly identify and log camera information for customer records. -Modify existing/previously configured V-Series cameras.

About

Verint Smart Support

Access customer service and support 24/7 on your mobile device. Get on-demand help with requests, training videos, troubleshooting, RMA, and warranty information.

Highlights
  • 24/7 on-demand support
  • Customer service connection
  • Training videos
  • Troubleshooting tips
  • RMA requests
  • Warranty status checks
Features
Read full description

Verint Smart Support™, a mobile application that empowers users to connect with Verint customer service and support 24/7, on-demand from a mobile device. Smart Support delivers the benefit of remote access to support requests, training videos, troubleshooting tips, RMA requests, warranty status, and more.

Screenshots

3xLOGIC VISIX Setup Tool4 screens
Verint Smart Support2 screens

Verdict

The call

The clearest difference is update cadence: 3xLOGIC VISIX Setup Tool at every 7 months against Verint Smart Support's every 21 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

3xLOGIC VISIX Setup Tool ships an update every 7 months, Verint Smart Support every 21 months. The most recent releases landed on September 17, 2026 and August 18, 2026 respectively.

Scorecard1 real difference · 8 level
3xLOGIC VISIX Setup Tool versus Verint Smart Support: the parameters behind the verdict, then further details
Parameter3xLOGIC VISIX Setup ToolVerint Smart Support
PriceFreeFree
Rating—5.0 (2 ratings) — better
Number of ratings—2 — better
Update frequencyEvery 7 months — betterEvery 21 months
AdsNoNo
In-app purchasesNoNo
Monetization—Free
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.011.0 — better
Further details — not scored
Size27 MB50 MB
Age rating4+4+
Developer3xLOGIC Systems Inc.Verint

In-app purchases

None

3xLOGIC VISIX Setup Tool

No in-app purchases

None

Verint Smart Support

No in-app purchases

Questions

Is 3xLOGIC VISIX Setup Tool free?
3xLOGIC VISIX Setup Tool is free to download, with no in-app purchases.
Is Verint Smart Support free?
Verint Smart Support is free to download, with no in-app purchases.
Do 3xLOGIC VISIX Setup Tool or Verint Smart Support have ads?
Neither 3xLOGIC VISIX Setup Tool nor Verint Smart Support shows ads.
Which is updated more often, 3xLOGIC VISIX Setup Tool or Verint Smart Support?
3xLOGIC VISIX Setup Tool ships an update every 7 months, and Verint Smart Support every 21 months. Most recently, 3xLOGIC VISIX Setup Tool was updated on September 17, 2026 and Verint Smart Support on August 18, 2026.

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