TriNet HR Plus vs SmarterTrack Mobile

On-the-go and on-the-clock, easily review pay stubs, access your insurance information, request time off, clock in for your shift, check your flex benefits, and connect with your coworkers – all from your phone. • Review your pay stubs - track earnings, deductions, and taxes by pay period or year-to-date • View your inbox notifications - complete tasks with ease, straight from your app • Schedule time off - check your time-off balance and submit requests in a few swipes • Clock in and out - log your time and keep tabs on your hours each pay period • View your benefit details - see what’s covered, and quickly access your insurance details and more • Track your flex benefits - check account balances for FSA, HSA, and commuter benefits, and order a replacement card in seconds • Easily connect with your co-workers - find teammates, view departments and roles, and call, text, and email co-workers with a mobile directory. ***Please note*** To use the TriNet app you must have a TriNet HR Plus account through your employer. Using the app means you agree to our Terms of Use and Privacy Policy: • https://www.trinet.com/platform-terms • https://www.trinet.com/privacy

SmarterTrack Mobile complements the full web interface that's available to agents and managers using SmarterTrack, either on-premises or the SmarterTrack hosted service. It provides all the core functionality needed to provide high quality customer service and support when on-the-go. This includes access to: Ticketing - Take/transfer tickets - Reply to tickets - Set follow-ups - Add comments - Upload files/attachments - Ticket translations - Much more! Live Chat - New chat and/or chat message notifications - Take/transfer chats - Reply to chats - Coach agents in a chat - Live chat translation - Much more! Call Logging - Create new call logs - Add notes/descriptions - Add/edit call times - Much more! Task Management - Create new tasks - Change status, priority, time estimates, etc. - Add updates - Much more! And includes additional features such as: - Light and dark themes - In-App notifications for live chats - Work across all Brands - FaceID and TouchID supported for log in - Group and agent management - Run manual events