TriNet HR Plus User Reviews

Customer Experience

Positive experience52.9% of reviews
Neutral6.9% of reviews
Negative experience40.2% of reviews

~ Based on 102 written reviews from the US App Store.

What users say

Is TriNet HR Plus Safe?

TriNet HR Plus appears mostly safe based on user ratings. AppsHunter Safety Score for TriNet HR Plus is 82/100.

This assessment is based on 441 user ratings, with an App Store average of 4.1/5.

Safety Analysis

76.4% of ratings point to a safe experience
3.0% of ratings suggest some concerns
20.6% of ratings point to a risky experience

~ Based on 433 App Store ratings for TriNet HR Plus.

Is TriNet HR Plus Legit?

TriNet HR Plus appears legitimate, with a few gaps. AppsHunter Legitimacy Score for TriNet HR Plus is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Latest update mess

So, previously wasn’t having any issue with the app until now. It seems that after an update, it’s a much lengthier process to add time off to a staff’s timeclock. Before it could be done on the same “time off” tab but now I have to navigate all the way through all PTO requests, select the specific worker and then add.
Show more

Love it

Love how I can manage and pull up all of my information just with a touch for a few buttons… No more calculating time or wondering how many hours I made on past day. Love it

Payroll not deposited

This company is the reason I’m not getting MY MONEY today. Horrible experience and they won’t make up for it.

Feature broken?

I use the app often for HR stuff while I’m on the go, but the notifications of posts in the People Hub no longer work. This would be a 5 star HR app, if that feature was fixed.

Not great

Constantly says “we don’t recognize your device or browser” when using the app and have to send a code. Also can see schedule very well.

Not usable

Completely unusable. Down all the time and never works when you need it to. If your iOS is too updated it might also stop working.

Paystub feature doesn’t work

Paystub feature literally just doesn’t work, it always shows there is an error and it’s been this way for months. App is useless.

App doesn't do much.

Many quirks . On iPhone it can not get past a simple task like uploading a pic to submit a flex benefit. Commuter receipt. After selection of pic you can review the pic but there is no option to proceed. Just 'cancel' or 'manage' which brings you back to step 1.
Contact button for HELP does not activate.
Basically Trinet wants you to endlessly search user forums or their own outdated data.
Good luck.
Show more

Finally it works!!!

They just updated October 2024 and it finally works after months of it not working. Thanks

Doesn’t work

Their last update to this app was 9months ago. Doesn’t suppose iOS18, can’t use it for work which is a huge inconvenience.

No longer works

Once I updated the app, it only opens and doesn’t load. I am unable to use the app now.

Ios18

Does not work once I updated my phone to iOS18, huge inconvenience

Cannot clock in. Please update app to iOS 18

App stuck on loading. Cannot access anything in app

Won’t Load At All

My app has been frozen for a week and I can’t log in to clock in to my job. Please PLEASE fix this guys this is getting REALLY annoying.

Mobile App Not Working

Hello, it has been a week since I emailed the support team. The mobile app is not working with IOS 18. It takes much longer to log in via desktop.

Not loading

It hasn't able to load past for screen while login in

Cannot log in.

My app will allow me to enter my information but will not finish the log in process. I only get the spinning wheel of death.

App doesn’t work with new iOS

When you open the app it just freezes and nothing loads. Today was payday and I can’t see how I got paid. Sad.

Have not worked in a week

My app has not worked in a week. I deleted and added it back it wont load i use this to clock in and going online to do the whole log in process is annoying they request verification every-time making u wither clock-in late please fix this app going online is a inconvenience so now i will not give 5 stars
Show more

New update for iOS 18

We need an update for the new Apple users since we use this app for clocking in and out at work. Please fix it, it doesn’t load properly
Thank you 🙏🏼