SmarterTrack Mobile

SmarterTrack Mobile

Customer service to go

2 ratings
2 reviews
Free

Details

  • Released
  • Updated
  • August 24, 2022
  • May 19, 2026

Features

SmarterTrack Mobile screenshot #1 for iPhone
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About

Manage customer service tickets, live chats, call logs, and tasks on the go. This mobile app provides essential tools for agents and managers to deliver high-quality support from anywhere, complementing the web interface.

Ticket management
Live chat support
Call logging
Task management
File attachments
Light/dark themes
FaceID/TouchID login
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What's New in SmarterTrack Mobile

1.0.13

May 19, 2026

Several bug fixes Increased security around password storage

User reviews

Underrated Tool

I've used SmarterTrack systems for years, and colleagues for even longer. Still love the straightforward platform and approach. Looking forward to continued development!

A solid start!

I’m really excited to finally have access to SmarterTrack on the go. While I always had access to the web version, this feels much cleaner and easier to use. It’s also nice to see so many of the features that I commonly use in the app. There are a few minor quirks here and there, but all in all this is a great start.
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FAQ

What is SmarterTrack Mobile?

SmarterTrack Mobile is a business application designed to provide customer service agents and managers with essential tools for managing tickets, live chats, call logs, and tasks on their mobile devices.

What are the core functionalities of SmarterTrack Mobile?

The app allows users to take/transfer tickets and chats, reply to customer inquiries, add comments, upload files, log calls, and manage tasks, among other features.

Is SmarterTrack Mobile available on multiple devices?

Yes, SmarterTrack Mobile is supported on both iPhone and iPad devices, offering flexibility for users across different Apple hardware.

How secure is logging into SmarterTrack Mobile?

SmarterTrack Mobile supports secure login options including FaceID and TouchID, providing convenient and protected access to your customer service management tools.

Does SmarterTrack Mobile offer different themes?

Yes, the application includes both light and dark themes, allowing users to customize their visual experience for better readability and comfort.

How often is SmarterTrack Mobile updated?

The latest version of SmarterTrack Mobile is 1.0.13, and it was last updated on May 19, 2026. Updates typically address bug fixes and feature enhancements.

What is the age rating for SmarterTrack Mobile?

SmarterTrack Mobile has an age rating of 4+, making it suitable for a wide range of users, including younger professionals and those new to customer service software.

Does SmarterTrack Mobile have ads?

No, SmarterTrack Mobile does not contain advertisements. It is a free application designed to provide a clean and focused user experience for business productivity.