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SmarterTrack Mobile

SmarterTrack Mobile

Customer service to go

2 ratings
2 reviews
💼 Business
Free

Details

Released
August 24, 2022
Updated
October 29, 2026

Features

Developer

SmarterTools Inc.
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SmarterTrack Mobile screenshot #1 for iPhone
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iphone
ipad
⭐2
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About

Manage customer service tickets, live chats, call logs, and tasks on the go. This mobile app provides core functionality for agents and managers to deliver high-quality support remotely, with features like ticket translation and chat coaching.

✓Ticket management
✓Live chat support
✓Call logging
✓Task management
✓File attachments
✓In-app notifications
✓Light/dark themes
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+1

What's New in SmarterTrack Mobile

1.0.17

October 29, 2026

Fix 2FA relaunch crash Styling updates Version updates

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User reviews

Most RecentHighest RatedLowest Rated

Underrated Tool

I've used SmarterTrack systems for years, and colleagues for even longer. Still love the straightforward platform and approach. Looking forward to continued development!
IHIan J Harris

A solid start!

I’m really excited to finally have access to SmarterTrack on the go. While I always had access to the web version, this feels much cleaner and easier to use. It’s also nice to see so many of the features that I commonly use in the app. There are a few minor quirks here and there, but all in all this is a great start.
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Eeerf445

FAQ

What are the main functions of SmarterTrack Mobile?

SmarterTrack Mobile allows users to manage customer service tickets, engage in live chats, log calls, and handle task management. It provides core functionalities for remote customer support.

Can I translate tickets or chats with SmarterTrack Mobile?

Yes, SmarterTrack Mobile supports ticket and live chat translations, enabling communication with a wider range of customers.

Does SmarterTrack Mobile support secure login methods?

Yes, SmarterTrack Mobile supports FaceID and TouchID for secure and convenient login, enhancing account protection.

Is SmarterTrack Mobile available on multiple devices?

SmarterTrack Mobile is designed for use on iPhones and iPads, offering flexibility for users across Apple devices.

How often is SmarterTrack Mobile updated?

The latest version is 1.0.17, last updated on October 29, 2026. While specific update frequency isn't detailed, this indicates ongoing development.

What is the user rating for SmarterTrack Mobile?

SmarterTrack Mobile has a strong user rating of 4.5 stars based on 2 ratings, indicating positive user sentiment.

Does SmarterTrack Mobile have ads?

No, SmarterTrack Mobile does not contain advertisements. It is a free application without ad interruptions.

Can I manage multiple brands within SmarterTrack Mobile?

Yes, SmarterTrack Mobile allows users to work across all brands associated with their SmarterTrack account, providing centralized management.