Comparison

Service Inspector vs Kaiten

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Service Inspector

Streamline operations and ensure standards with digital checklists and forms. Track employee performance, generate PDF reports, and analyze operational data to improve your business. Assign and manage tasks directly from the app.

Highlights
  • Digital checklists and forms
  • Photo confirmation and comments
  • Cloud data storage
  • Ready-made standards library
  • Automatic PDF reports
  • Operational analytics
  • Task assignment and tracking
Read full description

Service Inspector is a modern approach to control standards and operations based on digital checklists and forms. Our service is suitable for institutions of any sort and the size: restaurant, coffee shop, shop, building, hotel, hostel, beauty shop, medical institution, cleaning and another. - The checklists that work. Employees pass check lists in the mobile application, confirm the fact of execution by photos, write comments, start tasks for correction. All data is stored in the cloud. - Large library of ready-made standards, checklists and forms. - Remote control. Upon completion of the checklist, you or your employees receive an automatic PDF report containing all the necessary information. The results are available on the website and in the app. - Analytics of operating activities. The ability to view dynamics and changes, find weaknesses and make quick decisions that will make your institution better. - Tasks. To ensure that no problem eludes the solution, set up repair tasks from the mobile app and assign it to the employee. The employee will know about the task by PUSH notification. - Staff motivation and adaptation. The rating of employees, services, establishments will allow you to measure key performance indicators (KPIs) in the organization and build a motivational program for employees.

About

Kaiten

This platform streamlines workflows for businesses, enhancing productivity and resource management. It offers robust task management, customizable Kanban boards, and project planning tools. Facilitates collaborative document work and knowledge base creation.

Highlights
  • Task management with files, checklists, and contacts
  • Customizable Kanban boards for workflow visualization
  • Project planning with Gantt charts and tables
  • Collaborative document editing and knowledge base
  • Support for Scrum and Kanban methodologies
  • Integrations with other services
  • Automation and customizable roles/access
Features
Read full description

Kaiten — гибкая платформа для управления рабочими процессами, которая помогает компаниям экономить ресурсы, повышать производительность и концентрироваться на главном. ЗАДАЧИ. Вся информация по задачам внутри карточек: файлы, чек-листы, теги, сообщения, контакты, время работы, сроки и пр. ДОСКИ. Детальная визуализация этапов работы на канбан-досках, которые можно гибко настраивать под любые задачи бизнеса. ПРОЕКТЫ. Планирование и контроль проектов на диаграмме Ганта, в таблицах и на канбан-досках. Учет трудозатрат и необходимых ресурсов. Иерархия задач проекта. ДОКУМЕНТЫ. Совместная работа с документами, хранилище документов и возможности для создания и публикации корпоративной базы знаний. Scrum и Kanban: работайте по гибким методологиям: запускайте спринты, создавайте наглядные канбан-системы, получайте подробную аналитику. Интеграции и Дополнения: настройте синхронизацию Kaiten с привычными сервисами или создайте собственные интеграции и функции. Рабочие процессы без хаоса, рутины и микроменеджмента: – гибкая настройка ролей и доступов – уведомления в приложении, на почте или в Telegram – удобные чек-листы – автоматизация – иерархия задач и проектов Планируйте проекты, фиксируйте задачи, управляйте командой и обменивайтесь файлами без ограничений в едином информационном пространстве. Бесплатный тариф доступен бессрочно для любого количества пользователей. Зарегистрировать новый аккаунт можно в веб-версии: kaiten.ru

Screenshots

Service Inspector4 screens
Kaiten2 screens

Verdict

The call

The clearest difference is review sentiment: Service Inspector at 80% against Kaiten's 22%. Service Inspector also leads on monetization model (free vs free with in-app purchases) and iOS requirement (13.0 vs 15.0). Kaiten's advantage is rating (3.3 vs 2.1) and update cadence (every 5 days vs every 3 weeks). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Kaiten holds the better App Store score, 3.3 against 2.1. Both are backed by a comparable volume of ratings — 7 and 9 respectively. Written reviews complicate that: 80% of Service Inspector's written reviews are positive against 22% of Kaiten's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Service Inspector ships an update every 3 weeks, Kaiten every 5 days. The most recent releases landed on October 17, 2026 and October 16, 2026 respectively.

Scorecard5 real differences · 5 level
Service Inspector versus Kaiten: the parameters behind the verdict, then further details
ParameterService InspectorKaiten
PriceFreeFree
Rating2.1 (7 ratings)3.3 (9 ratings) — better
Positive reviews79.7% of reviews — better22.2% of reviews
Number of ratings79 — better
Update frequencyEvery 3 weeksEvery 5 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better15.0
Further details — not scored
Size48 MB256 MB
Age rating4+4+
DeveloperIgor SychevKaiten Software

Customer experience

Service Inspector

All ratings7 ratings
Positive28.6%
Neutral0.0%
Negative71.4%
Written reviews59 reviews
Positive79.7%
Neutral3.4%
Negative16.9%

Kaiten

All ratings9 ratings
Positive55.6%
Neutral11.1%
Negative33.3%
Written reviews27 reviews
Positive22.2%
Neutral11.1%
Negative66.7%

In-app purchases

None

Service Inspector

No in-app purchases

None

Kaiten

No in-app purchases

Questions

Is Service Inspector free?
Service Inspector is free to download, with no in-app purchases.
Is Kaiten free?
Kaiten is free to download, with no in-app purchases.
Which has better reviews, Service Inspector or Kaiten?
Kaiten is rated higher. Service Inspector averages 2.1 out of 5 from 7 ratings, while Kaiten averages 3.3 from 9 ratings.
Do Service Inspector or Kaiten have ads?
Neither Service Inspector nor Kaiten shows ads.
Which is updated more often, Service Inspector or Kaiten?
Service Inspector ships an update every 3 weeks, and Kaiten every 5 days. Most recently, Service Inspector was updated on October 17, 2026 and Kaiten on October 16, 2026.

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