Service Inspector vs Kaiten
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Service Inspector
Streamline operations and ensure standards with digital checklists and forms. Track employee performance, generate PDF reports, and analyze operational data to improve your business. Assign and manage tasks directly from the app.
- Digital checklists and forms
- Photo confirmation and comments
- Cloud data storage
- Ready-made standards library
- Automatic PDF reports
- Operational analytics
- Task assignment and tracking
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Service Inspector is a modern approach to control standards and operations based on digital checklists and forms. Our service is suitable for institutions of any sort and the size: restaurant, coffee shop, shop, building, hotel, hostel, beauty shop, medical institution, cleaning and another. - The checklists that work. Employees pass check lists in the mobile application, confirm the fact of execution by photos, write comments, start tasks for correction. All data is stored in the cloud. - Large library of ready-made standards, checklists and forms. - Remote control. Upon completion of the checklist, you or your employees receive an automatic PDF report containing all the necessary information. The results are available on the website and in the app. - Analytics of operating activities. The ability to view dynamics and changes, find weaknesses and make quick decisions that will make your institution better. - Tasks. To ensure that no problem eludes the solution, set up repair tasks from the mobile app and assign it to the employee. The employee will know about the task by PUSH notification. - Staff motivation and adaptation. The rating of employees, services, establishments will allow you to measure key performance indicators (KPIs) in the organization and build a motivational program for employees.
Kaiten
This platform streamlines workflows for businesses, enhancing productivity and resource management. It offers robust task management, customizable Kanban boards, and project planning tools. Facilitates collaborative document work and knowledge base creation.
- Task management with files, checklists, and contacts
- Customizable Kanban boards for workflow visualization
- Project planning with Gantt charts and tables
- Collaborative document editing and knowledge base
- Support for Scrum and Kanban methodologies
- Integrations with other services
- Automation and customizable roles/access
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Kaiten — гибкая платформа для управления рабочими процессами, которая помогает компаниям экономить ресурсы, повышать производительность и концентрироваться на главном. ЗАДАЧИ. Вся информация по задачам внутри карточек: файлы, чек-листы, теги, сообщения, контакты, время работы, сроки и пр. ДОСКИ. Детальная визуализация этапов работы на канбан-досках, которые можно гибко настраивать под любые задачи бизнеса. ПРОЕКТЫ. Планирование и контроль проектов на диаграмме Ганта, в таблицах и на канбан-досках. Учет трудозатрат и необходимых ресурсов. Иерархия задач проекта. ДОКУМЕНТЫ. Совместная работа с документами, хранилище документов и возможности для создания и публикации корпоративной базы знаний. Scrum и Kanban: работайте по гибким методологиям: запускайте спринты, создавайте наглядные канбан-системы, получайте подробную аналитику. Интеграции и Дополнения: настройте синхронизацию Kaiten с привычными сервисами или создайте собственные интеграции и функции. Рабочие процессы без хаоса, рутины и микроменеджмента: – гибкая настройка ролей и доступов – уведомления в приложении, на почте или в Telegram – удобные чек-листы – автоматизация – иерархия задач и проектов Планируйте проекты, фиксируйте задачи, управляйте командой и обменивайтесь файлами без ограничений в едином информационном пространстве. Бесплатный тариф доступен бессрочно для любого количества пользователей. Зарегистрировать новый аккаунт можно в веб-версии: kaiten.ru
Screenshots
Verdict
The clearest difference is review sentiment: Service Inspector at 80% against Kaiten's 22%. Service Inspector also leads on monetization model (free vs free with in-app purchases) and iOS requirement (13.0 vs 15.0). Kaiten's advantage is rating (3.3 vs 2.1) and update cadence (every 5 days vs every 3 weeks). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Kaiten holds the better App Store score, 3.3 against 2.1. Both are backed by a comparable volume of ratings — 7 and 9 respectively. Written reviews complicate that: 80% of Service Inspector's written reviews are positive against 22% of Kaiten's, so the app with the better star average is not the one people write more warmly about.
Service Inspector ships an update every 3 weeks, Kaiten every 5 days. The most recent releases landed on October 17, 2026 and October 16, 2026 respectively.
| Parameter | Service Inspector | Kaiten |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (7 ratings) | 3.3 (9 ratings) — better |
| Positive reviews | 79.7% of reviews — better | 22.2% of reviews |
| Number of ratings | 7 | 9 — better |
| Update frequency | Every 3 weeks | Every 5 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 48 MB | 256 MB |
| Age rating | 4+ | 4+ |
| Developer | Igor Sychev | Kaiten Software |
Customer experience
Service Inspector
Kaiten
In-app purchases
Service Inspector
No in-app purchases
Kaiten
No in-app purchases
Questions
Is Service Inspector free?
Is Kaiten free?
Which has better reviews, Service Inspector or Kaiten?
Do Service Inspector or Kaiten have ads?
Which is updated more often, Service Inspector or Kaiten?
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